frank@ut-emx.uucp (Frank Abernathy) (12/04/90)
Got an OUT OF FOCUS 8513 VGA monitor from IBM? Is its serial number in the range 72-0000000 to 72-0640000 ?? If so, then you are eligible for a FREE Replacement/Repair from IBM !! Per IBM ECA-017, (extension dated 11/19/90), you can contact IBM and get your failing unit replaced. There is some question as to how 'fuzzy' is fuzzy, but it looks as if you can get your failing 8513, in the range above, replaced for free. Call your local IBM Dealer or IBM directly at 800-426-7378 for more details. If they don't know what you're talking about, have them get hold of the local IBM marketing rep., and ask them to look up the extension to ECA-017, of the IBM 8513/85XX series of ECAs dated 11/19/90. Proof of purchase may be required. Hurry as this is an extension and the offer will probably evaporate soon... Hope this helps someone with a dying 8513... later frank (this info was originally provided to me by another IBM customer.) -- Frank Abernathy, University of Texas at Austin, frank@ut-emx.utexas.edu Work: (512)-471-3216 Home: (512)-244-0625 (ans. mach always on...) -- Frank Abernathy, University of Texas at Austin, frank@ut-emx.utexas.edu Work: (512)-471-3216 Home: (512)-244-0625 (ans. mach always on...)
john@newave.UUCP (John A. Weeks III) (12/08/90)
In article <40588@ut-emx.uucp> frank@ut-emx.uucp (Frank Abernathy) writes: > Got an OUT OF FOCUS 8513 VGA monitor from IBM? > If so, then you are eligible for a FREE Replacement/Repair from IBM !! I had the same problem with a bunch of 8514 monitors. I don't know what IBM thinks about it, but NYNEX swapped them out with new units. I would have settled for adjustment, but the NYNEX service people claim that there is no way to adjust the an 8514 in the field. -john- -- =============================================================================== John A. Weeks III (612) 942-6969 john@newave.mn.org NeWave Communications ...uunet!rosevax!tcnet!wd0gol!newave!john ===============================================================================