telecom@ucbvax.ARPA (12/15/84)
From: Jon Solomon (the Moderator) <Telecom-Request@BBNCCA> TELECOM Digest Fri, 14 Dec 84 16:53:06 EST Volume 4 : Issue 136 Today's Topics: "The Hot Line" is good business in Sweden MCI Mailbox Charges PHONE CO's UNION BUSTING MCI mailbox charges ---------------------------------------------------------------------- Date: Thursday, 13 Dec 1984 17:22:49-PST From: minow%rex.DEC@decwrl.ARPA To: telecom@bbncca.ARPA Subject: "The Hot Line" is good business in Sweden With the recent discussion on the California "party line" phone proposal, I thought it was about time to translate this article from the Stockholm Newspaper, Svenska Dagbladet, dated July 25, 1983. The article was written by Marianne Roennberg. Note: the Swedish crown is now worth about 11 cents. It was slightly higher when this was written. "Televerket" is the Swedish Telephone Authority. Televerket Earns Millions: "The Hot Line" is a brilliant affair "The Hot Line" is more popular than ever. The Stockholm numbers were called 2.5 million times both in May and June [1983]. Teen's need for contact gives Televerket a million kroner per week. "Hello" sounds in the phone now and then. Many call one of the 400 lines just to listen. There's no doubt that "Hot Line" calls are are a popular pasttime for summer-vacationing youths. The number of calls to the three Stockholm numbers has quadrupled since school vacation started. In March, Stockholmers called 700,000 times; in May 2.8 million, and in June 2.5 million. "The Hot Line" had been open between 1700 and 0800: i.e., after office hours, so as not to overload business exchanges. After July first, it will be open 24 hours every day. "If we notice that the traffic interferes with business users, we'll cut back on the hours", says Sven-Ingvar Larsson, Televerket superintendent for Stockholm. _Not Free_ The calling-game isn't free. Each call lasts five minutes and costs 0.23 kroner [about 3 cents]. "We earn a million per month from 'The Hot Line.'" Slightly more than half of that is paid by Stockholm residents. "The Hot Line" came to be by chance. Youths discovered that many could speak at the same time if they called a number with a refrence-tone [an non-existant number]. The pressure on the technology became so great that the reference-tone had to give way. Televerket cut wires as fast as they could to stop the operation. Then the youths got angry, demonstrated, and demanded a completely legal "hot line" from Televerket. _Legal Line_ The profit-making company realized that they could make a profit from loneliness even among the young and Stockholm got three numbers and 400 lines to play with. Since then, even Helsingborg, Gothenburg, Umeaa, Skelleftiaa, Koeping, Enkoeping, and Uppsala have started their own lines. Shocked parents have accused Televerket of lacking morals: it encourages youths to call and astonished parents discover "The Hot Line" only when an unexplicably high telephone bill lands in the mailbox. "We have discussed the viewpoints and came to the conclusion that each subscriber must be responsible for the way their telephone is used," says Sven-Ingvar Larsson. -- Sidebar -- Sunday afternoon was beautiful. Despite that, a few preferred talking a while on "The Hot Line" instead of going to the beach. The line's hanger's on sit quietly listening to others who call. Whenever a new caller is added, you hear a click in the receiver. Then you hear a careful "Hello." All listen closely, but not everyone answers. When a -- judging from the voice -- young girl enters, a waiting man answers immediately. Hopefully, they throw out "The Hot Line's" standard questions to each other: "Who are you?" "Someone. And you?" "Maria. Where do you live?" "On Soeder [Southern neighborhood in Stockholm]. And you?" "Vallentuna [suburb]. How old are you?" "Nineteen. And you?" "Seventeen." "Oh damn!" That's how most calls sound. After that, many have a problem finding something to say. Those who follow the traffic for a few days recognize some frequently reappearing voices. "The Hot Line" doubtlessly pulls in people with many different contact-problems. Thousands of people enjoy "letting go" a bit but the limit of what one may say on "The Hot Line" is, for the most part, one's private phone number. ------ Sloppily translated by Martin Minow minow%rex@decwrl.arpa ------------------------------ Date: Thu, 13 Dec 84 21:20:14 EST From: The Home Office of <abc@BRL-TGR.ARPA> To: telecom@BBNCCA.ARPA Subject: MCI Mailbox Charges Ralph was told by MCI that their new mailbox charge would not be billed until December 1985? MCI has just informed me via a piece of MCI Mail that my first $18.00 would be billed in January, 1985! Brint ------------------------------ From: rhc%ucbjade.CC@Berkeley ( San Franciscan for Responsible Anarchy ) Date: 14 Dec 1984 0025-PST (Friday) To: telecom@bbncca.ARPA Subject: PHONE CO's UNION BUSTING From the Dec 5-18, 1984, issue of Grassroots, Berkeley's Community Newspaper ------- PHONE CO's UNION BUSTING ``We change janitors every 2-3 years ... just as we change our cars.'' -- Robert Roche, Pacific Bell Vice-President Comments at recent PUC meeting Local 87 members of the Service Employees International Union, AFL- CIO, joined by the San Francisco Organizing Project (a coalition of 21 church congregations, 16 unions, and the Citizens Action League) have asked for a moratorium until February on contracting changes which have already laid off 50 union janitors. In December 50 more janitors are expected to lose their jobs. This follows nearly a year of legal actions by Local 87 against ``union-bust- ing'' policies by Pacific Bell: * Union janitors have been systemati- cally eliminated from phone company facilities throughout the state. * New contractors have refused to hire former union workers. * Several non-union contractors have been proven to be violating state prevailing wage laws. This August Pacific Bell and its subcontractor, Stay-King, was fined over $18,000 by the State Labor Commission for paying substandard wages. Stay-King then disappeared, owing its employees over a month's pay. ``This is an important fight because we are the last union janitors working in Pacific Bell buildings in this state,'' according to Local 87 President Wray Jacobs. ``We think it's obscene that Ma Bell is asking for over $900 million in rate increases this year and $1.4 billion next year (approximately $10 per residential customer per month) ... while at the same time it is trying to skim a few dollars off the backs of this city's janitors. The California Public Utilities Com- mission law requires that Pacific Bell subcontractors pay ``prevailing wages'' and that such contracts be given to the lowest ``reasonable'' bidder. ``Pacific Bell claims it has no responsibility for its subcontractor's violations ... But it's Pacific Bell that pockets the difference when non-union janitors are paid less than the prevailing wage,'' said Jacobs. -- Fred Kotler & Jean Quan, Local 87 ------------------------------ Date: Thu, 13-Dec-84 17:00:38 PST From: Lauren Weinstein <vortex!lauren@RAND-UNIX.ARPA> Subject: MCI mailbox charges To: TELECOM@MC While I was expecting them to pull the rug out from under the freebie mailboxes for quite some time, their decision may have been hastened by a procedure that some users were apparently following. Apparently some people were transferring messages across the country by setting up a "free" mailbox, having the access known by people in scattered geographic areas, then transferring messages as mail creation "temporary" files within the account. That way, they didn't have to even "post" the messages--they just waited for the next person to login and read the temp file. --Lauren-- ------------------------------ End of TELECOM Digest ******************************