fritz@hpfcla.UUCP (01/12/86)
I have heard that the "30 day delivery or they must let you cancel" laws
apply ONLY if you make the order through the MAIL. Supposedly the mail-order
protection laws don't apply if you placed the order over the phone. Can
anyone else confirm/deny this rumor?
Gary Fritz
Hewlett Packard
Ft Collins, CO
{ihnp4,hplabs}!hpfcla!fritzark@alice.UucP (Andrew Koenig) (01/12/86)
Summary of original article: Jim Griggers reports on a friend who ordered a VCR from New York Wholesalers on December 16, had his credit card charged with a date of December 12, and still doesn't have the VCR on January 9. I have a few suggestions. First: my understanding of applicable Federal laws is that they must have the VCR in your hands by 30 days after they receive your order (January 15, if I count correctly) or they must inform you that they cannot fill the order and give you a way to cancel it at no cost to you (not even postage). Second, I would suggest writing a letter to the bank that holds your credit card, with a copy to NY Wholesalers, pointing out the date discrepancy and saying that this behavior is highly unethical and wondering if it is illegal. Third, if you don't get the merchandise, you don't have to pay the bill. Tell the bank you're not paying for stuff you didn't get, explain why, and they'll extract the money from the (non-)seller. Fourth, thanks for the warning.
joel@peora.UUCP (Joel Upchurch) (01/14/86)
>Summary of original article: Jim Griggers reports on a friend who >ordered a VCR from New York Wholesalers on December 16, had his >credit card charged with a date of December 12, and still doesn't have >the VCR on January 9. I don't understand what advantage there is to putting an earlier date on the charge slip. They are not going to get any money from the bank until the bank receives the charge, so what difference does it make what day the charge was dated? Unless they have a time machine or something. On my credit card statements I have two dates the transactions date and the posting date at the bank, what was the posting date? -- Joel Upchurch @ CONCURRENT Computer Corporation (A Perkin-Elmer Company) Southern Development Center 2486 Sand Lake Road/ Orlando, Florida 32809/ (305)850-1031 {decvax!ucf-cs, ihnp4!pesnta, vax135!petsd}!peora!joel
larry@kitty.UUCP (Larry Lippman) (01/17/86)
> Summary of original article: Jim Griggers reports on a friend who > ordered a VCR from New York Wholesalers on December 16, had his > credit card charged with a date of December 12, and still doesn't have > the VCR on January 9. > ... > Second, I would suggest writing a letter to the bank that holds your credit > card, with a copy to NY Wholesalers, pointing out the date discrepancy > and saying that this behavior is highly unethical and wondering if it > is illegal. One of Murphy's Laws is that letters of this nature have a tendency to "have never been received", or to otherwise result in a dispute as to WHEN the letter was received. You can stop this kind of BS by making certain that you send all letters of this nature using certified mail, return receipt requested. ==> Larry Lippman @ Recognition Research Corp., Clarence, New York <== ==> UUCP {decvax|dual|rocksanne|rocksvax|watmath}!sunybcs!kitty!larry <== ==> VOICE 716/741-9185 {rice|shell}!baylor!/ <== ==> FAX 716/741-9635 {G1, G2, G3 modes} duke!ethos!/ <== ==> seismo!/ <== ==> "Have you hugged your cat today?" ihnp4!/ <==