[comp.admin.policy] User surveys and satisfaction

exudnw@exud1.ericsson.se (Dave Williams) (05/25/91)

Has anyone done any user surveys that they feel gave them a true
picture of the user community feelings on the subject of satisfaction?
Do you mind sharing the questions/format with the net?  I'll summarize
if I get enough responses.  Any thoughts on electronic surveys would
also be welcome.

Thanks

--
= exudnw@exurchn1.ericsson.se || dnw@ponder.csci.unt.edu  (214)907-7928 =
= David Williams                                                        =
= Ericsson Network Systems                                              =
= Richardson, TX 75081                These opinions are my own.        =