steved@hrshcx.csd.harris.com (Steve Daukas) (06/20/91)
Just wanted to say thanks to those tech support folks who monitor this group. I received a Fax that answered my question about removing the Mark Williams master boot program. Thanks also to those of you who responded via email! I must say, I am impressed by the unsolicited support from Marc Williams. They called me at work and asked if they could send me a Fax that was specifically targeted at my question. Too bad more companies don't provide this sort of timly response. (I don't know about the rest of you, but I have never had this happen to me before - a company actually being proactive about tech support.) Well done tech support! Steve -- .-------------------..-------------------------. | Stephen C. Daukas || sdaukas@csd.harris.com | | (617) 221-1834 || uunet!hcx1!misg!sdaukas | `-------------------'`-------------------------'
john@ahuriri.gen.nz (John McCombs) (06/20/91)
steved@hrshcx.csd.harris.com (Steve Daukas) writes: > send me a Fax that was specifically targeted at my question. Too > bad more companies don't provide this sort of timly response. > (I don't know about the rest of you, but I have never had this happen > to me before - a company actually being proactive about tech support.) > > Well done tech support! I've had them take the trouble to *phone* me down here in New Zealand, in response to a FAX message - I didn't have the heart to tell the guy it was 4am! cheers, John -- ------------------------------------------------ email: john@ahuriri.gen.nz phone: +64-3-665-234 hm +64-3-669-871 wk fax: +64-3-669-871 snail: PO Box 2708, Christchurch, NEW ZEALAND ------------------------------------------------