hychejw@infonode.ingr.com (Jeff W. Hyche) (03/25/91)
I know this has been rehashed about 10 zillion times, but what
is Newteks plains for the Video Toaster and the Amiga 3000? Do they
plain to release a version for the A3000 or is the A3000T gonna take
care of that?
--
// Jeff Hyche
There can be only one! \\ // Usenet: hychejw@infonode.ingr.com
\X/ Freenet: ap255@po.CWRU.Edupassaret@brahe.crd.ge.com ("Mr. Mike" Passaretti) (03/27/91)
In article <1991Mar25.130057.16108@infonode.ingr.com> hychejw@infonode.ingr.com (Jeff W. Hyche) writes: # # I know this has been rehashed about 10 zillion times, but what # is Newteks plains for the Video Toaster and the Amiga 3000? Do they # plain to release a version for the A3000 or is the A3000T gonna take # care of that? Well, I called them yesterday, and this is what happened. NT: "Hello, NewTek Operator, how may I help you?" MM: (Hmmm, this is a promising start, much more professional than they used to be.) "I'd like to speak with someone concerning the Video Toaster." NT: "Are you an individual, an organization, or an educational institution?" MM: (Swallowing any smart-ass comments that rise to my lips) "An individual" NT: "One Moment....." MM: (Hum de dum...) NT2: "Hello, this is ????? (I didn't write down the name, unfortunately) how can I help you?" MM: "I'd like to know what your plans are for the Toaster and the A3000." NT2: "We know that is is a problem and we're working on it." MM: "Can you explain a little further?" NT2: "No, that's all that I can tell you. We will have a solution." MM: "Any idea when?" NT2: "That's all that I can tell you." MM: "You're going to lose you and Commodore a lot of sales if you can't give a better answer than that." NT2: "Look, we're keeping Commodore alive right now, so I don't think thats going to be a problem. Besides, Commodore changed its computers and now everybody expects us to fix OUR hardware." MM: "I was under the impression that you folks didn't follow the design guidelines for video cards" NT2: <click> Bzzzzz MM: (She hung up on me!) (Call them back) NT: "Hello, NewTek Operator, how may I help you?" MM: "Yes, I'd like to speak to whoever manages your Sales and Support people, I've just had a very interesting conversation with one of them that I think he or she should know about" NT: "I'm sorry, sir, but I'm afraid that that is not possible. Can I direct your call to another support or sales person?" MM: "No, thank you. I'll take this to paper." NT: "Good day, sir." <click> Bzzzzz All in all, I'm NOT impressed. If I hadn't been at work, and on my lunch hour, I might have pushed a little more. In fact, I may just do that today. In any case, they seem to be saying that they won't say what or when, but there will be a solution someday..... - MM -- passaretti@crd.ge.com {whatever}!crdgw1!brahe!passaret
cug@antares.concordia.ca ( COMPUTER USERS GROUP ) (03/28/91)
In article <1991Mar25.130057.16108@infonode.ingr.com> hychejw@infonode.ingr.com (Jeff W. Hyche) writes: >is Newteks plains for the Video Toaster and the Amiga 3000? Do they Our multimedia lab has an A3000 with a toaster inside of it. Our amazing local Amiga dealer found a way. They are called "Maison du Logiciel" and will ship anywhere in North America. Probably the best service and support in all of Canada. Even Newtek has ordered an A3000T from them to see just how they did it. No warantees were voided either. It works just fine. We have 18 MB of RAM in the thing as well... - Stef.