milamber@caen.engin.umich.edu (Daryl Scott Cantrell) (01/26/91)
In article <kherron.664745849@s.ms.uky.edu> kherron@ms.uky.edu (Kenneth Herron) writes: >twells@eecs.cs.pdx.edu (Tabor Wells) writes: > >>Wait, no, let me get this straight. I cannot get a new internal drive button >>... > >When the drive manufacturers ship the drive, they already have the buttons >on them. CBM probably doesn't stock *any* separate drive parts. I'm having a similar problem with a part Commodore DID supply. I broke the left audio jack on my 3000 (amazing how much leverage you get on it when you push down on a cable plugged into it..) and couldn't get a new one. I figured I'd just go to an authorized repair center and order a replacement but the guy initially wanted me to replace my motherboard (mega-bucks). All for a $.05 piece of molded plasic made in a Korean sweat shop! Eventually he talked Commodore (which refused to sell him an audio jack) into doing a warranty motherboard- swap. I don't have a problem with this since I'm not paying for it, but I imagine any profit margin CBM made on my educational buy is out the window.. Commodore sold me this computer (nice!), they have some minimum obligation to supply replacement parts. I mean there's a bin somewhere in their factory with 100,000 of these things sitting in it! -- +---------------------------------------+----------------------------+ | // Daryl S. Cantrell | These opinions are | | |\\\ milamber@caen.engin.umich.edu | shared by all of // | | |// Evolution's over. We won. | Humanity. \X/ | +---------------------------------------+----------------------------+
rwm@atronx.OCUnix.On.Ca (Russell McOrmond) (01/27/91)
In a message posted on 25 Jan 91 18:39:25 GMT,
milamber@caen.engin.umich.edu (Daryl Scott Cantrell) wrote:
DSC> I'm having a similar problem with a part Commodore DID supply. I broke the
DSC>left audio jack on my 3000 (amazing how much leverage you get on it when you
A part you can get at a lot of electronics stores - It's not an 'a3000' specific
part.
DSC>initially wanted me to replace my motherboard (mega-bucks). All for a $.05 piece
Since there is no way you could have owned your Amiga for more than a year I KNOW
your machine was under warranty so this in no way could have cost you any money.
DSC>of molded plasic made in a Korean sweat shop! Eventually he talked Commodore
DSC>(which refused to sell him an audio jack) into doing a warranty motherboard-
DSC>swap. I don't have a problem with this since I'm not paying for it, but I
Talked Into ;-) Ya, right. It's his JOB as authorized service center to preform
these warranty repairs. And doing a swap is not something that you have to
'confince' Commodore to do as it's part of their standard warranty service.
(Actually, until all the Service manuals/etc are ready, it's about the only
option dealers have for some of the more complex repairs (Which your
example is not ;-) )
:Later
---
Opinions expressed in this message are my Own. I represent nobody else.
Russell McOrmond rwm@Atronx.OCUnix.On.Ca {tigris,alzabo,...}!atronx!rwm
FidoNet 1:163/109 Net Support: (613) 230-2282
Amiga-Fidonet Support 1:1/109 Gateway for .Amiga.OCUnix.On.Ca