mark@tc.fluke.COM (Mark D. Nagel) (03/03/91)
Some time ago I posted some mentioning my difficulties in obtaining
a (resonably) new version of 2.0 for my A3000 and also the problem
of obtaining AmigaVision.
I received some mail back from Jeff Schweiger (user at large) who
suggested that I contact Dave Minnich of Commodore's Customer Relations
division. Although I sent Dave mail, I didn't hear anything back.
It is looking more and more like I won't see any upgrade of 2.0 until
it hits ROM: Perhaps offering someone money (will the ROM cost me?) will
get some sort of support/service?
Could someone from CBM explain how I should go about getting a copy of
AmigaVision? My dealer went from "Give us a copy of your receipt and
we'll get you a coupon", to "We can't get you a copy. You will have to
contact Commodore [and was provided with some number which patches me
into a recording of a busy phone]".
There seems to be a reverse monopolization happening in the Seattle area.
I know of only one Amiga dealer. And, this dealer doesn't seem to have a
very good relationship with Commodore; They say that they have had to beat
on CBM to get 2.01. As far as I am concerned I really don't care whose
fault this thing is. Get it fixed CBM! I'd say this to my dealer, but I
am afraid that they won't be in business long (no more business from me):
What a shame, this would eliminate all Amiga dealers from my area.
No flames please! Parting with $3000+ is enough to endure. I would just
like to get what I paid for.
--
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Is it IBM compatiable? NO - ARE YOU?
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Domain: mark@tc.fluke.COM (Mark Nagel) Voice: +1 206 356 5098
UUCP: microsoft!fluke!mark or sun!fluke!mark
Snail: John Fluke Mfg. Co. / P.O. Box C9090 / Everett WA 98206
-------------------------------------------------------------------------------kutem@rtsg.mot.com (Jon Kutemeier) (03/05/91)
In article <1991Mar2.204651.22213@tc.fluke.COM> mark@tc.fluke.COM (Mark D. Nagel) writes:
Some time ago I posted some mentioning my difficulties in obtaining
a (resonably) new version of 2.0 for my A3000 and also the problem
of obtaining AmigaVision.
I received some mail back from Jeff Schweiger (user at large) who
suggested that I contact Dave Minnich of Commodore's Customer Relations
division. Although I sent Dave mail, I didn't hear anything back.
It is looking more and more like I won't see any upgrade of 2.0 until
it hits ROM: Perhaps offering someone money (will the ROM cost me?) will
get some sort of support/service?
Could someone from CBM explain how I should go about getting a copy of
AmigaVision? My dealer went from "Give us a copy of your receipt and
we'll get you a coupon", to "We can't get you a copy. You will have to
contact Commodore [and was provided with some number which patches me
into a recording of a busy phone]".
[stuff deleted]
No flames please! Parting with $3000+ is enough to endure. I would just
like to get what I paid for.
--
-------------------------------------------------------------------------------
Is it IBM compatiable? NO - ARE YOU?
- FUSION - FUSION - FUSION -FUSION -FUSION -FUSION -FUSION -FUSION -FUSION -
Domain: mark@tc.fluke.COM (Mark Nagel) Voice: +1 206 356 5098
UUCP: microsoft!fluke!mark or sun!fluke!mark
Snail: John Fluke Mfg. Co. / P.O. Box C9090 / Everett WA 98206
-------------------------------------------------------------------------------
I too have yet to receive my copy of AmigaVision for my A3000
that I bought back in June, 1990. I've called customer support
multiple times, sent three or four email messages and received
replies saying that things are being looked into, and have never
heard a thing since. Commodore seems to be really hyping up their
support, but if this is any indication of it, I think they have a
LONG way to go.
--
Jon Kutemeier_________________________________________________________________
----------------Software Engineer /XX\/XX\ phone:(708) 632-5433
Motorola Inc. Radio Telephone Systems Group ///\XX/\\\ fax: (708) 632-4430
1501 W. Shure Drive, Arlington Heights, IL 60004 uucp: !uunet!motcid!kutemjmark@tc.fluke.COM (Mark D. Nagel) (03/05/91)
I was contacted by someone from Commodore (not sure if it is
O.K. to release the name, so I won't) about receiving a copy
of AmigaVision for my A3000: I did not receive a copy or a
coupon (delivered back in August). Looks like they will resolve
my mess :-). Hats off to CBM for the prompt response.
With regards to my local dealer not having 2.02 - nyak! Commodore
says that they should (have) known about its availability, and
that they notify their dealers (through bulletins and other means)
regularly. I'll be sending a letter to the "Channel Management"
department ASAP.
--
-------------------------------------------------------------------------------
Is it IBM compatiable? NO - ARE YOU?
- FUSION - FUSION - FUSION -FUSION -FUSION -FUSION -FUSION -FUSION -FUSION -
Domain: mark@tc.fluke.COM (Mark Nagel) Voice: +1 206 356 5098
UUCP: microsoft!fluke!mark or sun!fluke!mark
Snail: John Fluke Mfg. Co. / P.O. Box C9090 / Everett WA 98206
-------------------------------------------------------------------------------leeg@mcrware.UUCP (Lee Glenn) (03/07/91)
In article <4781@berry12.UUCP > kutem@rtsg.mot.com (Jon Kutemeier) writes: > I too have yet to receive my copy of AmigaVision for my A3000 > that I bought back in June, 1990. I've called customer support > multiple times, sent three or four email messages and received > replies saying that things are being looked into, and have never > heard a thing since. Commodore seems to be really hyping up their > support, but if this is any indication of it, I think they have a > LONG way to go. > > -- > Jon Kutemeier_________________________________________________________________ > ----------------Software Engineer /XX\/XX\ phone:(708) 632-5433 > Motorola Inc. Radio Telephone Systems Group ///\XX/\\\ fax: (708) 632-4430 > 1501 W. Shure Drive, Arlington Heights, IL 60004 uucp: !uunet!motcid!kutemj ME TOO!!!! Come on, Commodore, what's the hold up? Lee Glenn, Graphics Software Engineer Microware Systems 1900 NW 114th St. Des Moines, IA 50325 (515) 224-1929