[comp.sys.amiga.misc] AmigaVision Woes! Where's my copy?

ghost@bucsf.bu.edu (Jay Adelson) (01/25/91)

Hey Amiga people!

  You know, I received my Amiga 2000HD through the Educational Discount
many moons ago.

  At that time, I sent a card in entitling me to a free copy of AmigaVision.

  After a month with no response, and reading here that it HAD been shipping
out, I contacted someone in Commodoreland via the net who told me for some
reason my name had NEVER BEEN PUT ON THE LIST, so he tacked me on, and told
me my copy was on the way.

  That was November.

Hello!  Commodore!  Hello!  Anybody awake in there?!

--
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[   Jay Adelson        | BIX: j.adelson   ]  [   T.G.C.                       ]
[   ghost@bucsf.bu.edu | Channel One:     ]  [   1039 Commonwealth Ave. #18   ]
[   GEnie: J.ADELSON1  |    Jay Adelson   ]  [   Boston, MA. 02215-1008       ]

dg@sundog.caltech.edu (DALE GARY) (01/26/91)

In article <GHOST.91Jan25004331@bucsf.bu.edu>, ghost@bucsf.bu.edu (Jay Adelson) writes...
> 
>  At that time, I sent a card in entitling me to a free copy of AmigaVision.
> 
>  After a month with no response, and reading here that it HAD been shipping
>out, I contacted someone in Commodoreland via the net who told me for some
>reason my name had NEVER BEEN PUT ON THE LIST, so he tacked me on, and told
>me my copy was on the way.
> 
>  That was November.
> 
>Hello!  Commodore!  Hello!  Anybody awake in there?!
> 
>--
>"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""
>[   Jay Adelson        | BIX: j.adelson   ]  [   T.G.C.                       ]
>[   ghost@bucsf.bu.edu | Channel One:     ]  [   1039 Commonwealth Ave. #18   ]
>[   GEnie: J.ADELSON1  |    Jay Adelson   ]  [   Boston, MA. 02215-1008       ]

   I called Commodore several times and even wrote a letter trying to get my
AmigaVision that should have come with my first A3000.  Finally, someone
actually called me (sorry, I didn't catch her name) and she seemed very
business-like.  Here was someone who would take the authority to actually act
on it!  Well, she said it would go out the next Monday, so I watched the mail
breathlessly all the next week--not so breathlessly the second week, and
gave up on it in the ensuing weeks.  To my surprise, it actually came--about
5 weeks after she said it would be put in the mail.  
   In the meantime, it's been almost three months since I sent in by card
that came with my second A3000, and still nothing from that.  I think Commodore
ventured too near a black hole, and are suffering from extreme time-dilation.
T--h--i--n--g--s   m--o--v--e   v--e--r--y   s--l--o--w--l--y   
t--h--e--r--e--!
   At least I have one copy!

Dale Gary

kutem@rtsg.mot.com (Jon Kutemeier) (01/29/91)

Distribution: comp

Same goes for me here. I received my A3000 back in July, sent in
all the required information and coupon and still no Amigavision.
I've called Customer Support 4 times, and even sent an E-Mail 
message out to the head of the Educational Program. I've never
heard back from any of them. I've supported Commodore in many
ways, but I have to admit this type of support is extremely
poor and I am getting rather disgusted with it all.

Jon Kutemeier__________________________________________________________________
-----------------Software Engineer               /XX\/XX\  phone:(708) 632-5433
Motorola Inc.    Radio Telephone Systems Group  ///\XX/\\\ fax:  (708) 632-4430
1501 W. Shure Drive, Arlington Heights, IL 60004     uucp: !uunet!motcid!kutemj
--
Jon Kutemeier___________________________________________________________________
------------------Software Engineer               /XX\/XX\  phone:(708) 632-5433
Motorola Inc.     Radio Telephone Systems Group  ///\XX/\\\ fax:  (708) 632-4430
1501 W. Shure Drive, Arlington Heights, IL 60004      uucp: !uunet!motcid!kutemj