cs326ag@ux1.cso.uiuc.edu (Loren J. Rittle) (02/10/91)
Look what I just found on a `local' [Well, in-state :-] BBS run by a dealer... Taken from the MicroTech BBS: Chicagoland's largest Amiga Dealer! New Commodore Programs Effective March 1, 1991 A. General Management changes B. New service & support policies C. New commercial leasing plan D. New product announcements E. New lower prices A. General management changes After announcing good sales and earnings reports for the last quarter, with Commodore stock prices climbing from around $4 to over $16, Commodore US President Harold Copperman was promoted to Vice President of Commodore International, where he will continue to implement his marketing strategies on an international scale. Mr. Copperman is replaced by James Dionne, as President of Commodore US. Mr Dionne has been with Commodore for 12 years, serving various positions in West Chester, and for the last several years as President of Commodore Canada, one of Commodore's most successful regions. While bringing several new ideas to the US operations, Mr. Dionne will also be implementing programs already put in motion by Mr. Copperman. B. New service & support policies Starting March 1, 1991, all professional Amiga models will include 1 year on-site service as part of the standard warranty service, in addition to the usual depot or drop-off service, at the customers discretion. Service visits are promised within 24 hours of the support call. This includes A2000 through A3000UX models. Customers may also purchase additional 12 or 24 month extensions beyond the initial 12 months on-site coverage. Customers of currently out-of-warranty models may also purchase this coverage, subject to an examination by a service department, certifying good working order of the equipment. Prices for the add-on service agreements have not been set at this time. On-site service warrantees will be provided only on equipment purchased through Authorized Commodore Resellers. Commodore Express will be expanded to handle all warranty support calls, and will dispatch all service calls. Commodore Express will be manned 24 hours a day, with an 800 number. A database will be maintained which identifies all covered equipment, and will include the configuration of that equipment, so the tech support person will be able to provide troubleshooting information. Support calls will be routed through 3 levels of technical support: 1) The person answering will attempt to resolve the problem, drawing on a database of common complaints and solutions. 2) If unable to do so, the call will be routed to a Commodore technician for further assistance. 3) If still unable to resolve the problem, the name and number of the customer will be taken, and the problem will be forwarded to an engineer, who will contact the customer to resolve the problem. Commodore parts will be made available to their service centers on a 24-hour turn-around basis. Parts orders will be shipped within 24 hours. C. Commodore Leasing Effective March 1, 1991, Commodore Leasing will be offered to commercial customers. Affiliated with the nation's largest commercial lessor, Commodore Leasing offers very competitive rates and lease options for purchasers of Commodore systems. D. New Product Announcements Available March 1. 1991 - New UNIX Amiga models. Note that not all Amiga dealers will be certified to carry the UNIX systems. Only those dealers who can certify that they have UNIX experience will be allowed to sell the UNIX Amiga models. A3000UXB Amiga 3000UX with 5 megabytes of memory, 105 megabyte hard disk system, UNIX System V release 4 software, Ethernet interface, X-Window and Open Look software, and networking software. Suggested Retail - $5499 A3000UXD Amiga 3000UX with 9 megabytes of memory, 210 megabyte hard disk system, UNIX System V release 4 software, Ethernet adapter, X-Window and Open Look software, and networking software. Suggested retail - $6999 A3070 150 megabyte streaming tape drive. Uses industry standard 24 track QIC format (DC600). Housed in low- profile case to match the A3000 design. Suggested retail - $1099 A500S A "Starter" version of the Amiga A500, aimed at the first-time owner with 512K memory standard, and bundled with starter software including a word processor, graphics paint software, 3 games, and a joystick. AmigaVision is not supplied with this model. Suggested retail - $499 A2000HDP A standard Amiga 2000HD, bundled with productivity software including a word processor, database, spreadsheet, desktop publishing software, multimedia software, graphics paint software, music software, and MS-DOS <> Amiga file conversion software. Also provided are demo programs and a tutorial videotape. Suggested retail - $1999 A2500/100 Standard Amiga 2500/030 configured with a 105 megabyte Quantum hard disk system. Suggested retail - $4699 E. New Lower Prices - effective February 6, 1991 Product Suggested retail Reduction A500S $499.00 (new item) A2000 $1599.00 -16% A2000HD $1999.00 -26% A2500/30/50 $3799.00 -19% A3000-25/50 $3499.00 -12% A3000-25/100 $4699.00 -6% A2630/4MB $1799.00 -10% A2058 $ 349.00 -54% A1011 $ 169.00 -15% A2088D $ 499.00 -29% A2286D $ 799.00 -50% A2300 $ 169.00 -44% A2091 $ 199.00 -50% These are just the items of major interest. All Commodore products have had similar price decreases. Contact your authorized Amiga dealer for details. <End of included text> -- ``In short, this is the absolute coolest computer device ever invented!'' -Tom Denbo speaking about The VideoToaster by NewTek ``your pathetic architectures won't support it'' - Kent Paul Dolan ``Think about NewTek's VideoToaster! Now think about the Amiga!''