vrr@cbnewsj.att.com (veenu.r.rashid) (05/08/91)
On the thought of the new WorkBench release, I wonder if it wouldn't be possible to post the updates on an ftp site somewhere. There are several reasons: 1. These disks are A3000 specific and I do not see them going anywhere except to owners of these machines. 2. My dealer is working with Workbench 36.10 and REFUSES to contact Commodore to get these upgrades. He is the only dealer within miles of me and it is a tribute to the distributorship at CBM that he is unaware of any upgrades since 36.10. I cannot upgrade past 36.10 *even if* I want to pay for it. 3. It is free. 4. (almost worst than no reason) A certain big name computer maker which is retentive to the point of being paranoid about its holdings and products posts it's latest system upgrades to public ftp sites where users can access them. Are there any practical considerations against doing the same thing? <<flame>> Think of happy customers, if it is a rare enough thing :-( <flame off>> 5. At least send an upgrade to users who might request it. I called CBM and was told: "Wait until your dealer gets it." I have no intention of spending Christmas with the first version of WB2.0. (The Myth of the ROM will be something not to anxiously expect to receiving unless it is a lifelong dream) Would someone be willing to send me the Kickstart and WB 2.03 disks? I am a registered A3000 owner and I will pay for disks and shipping. That's all. Flames will be sent to /dev/null. Thanks very much, Veenu vrr@cbnewsj.att.com phone: (908) 219-5935
es1@cunixb.cc.columbia.edu (Ethan Solomita) (05/08/91)
In article <1991May8.025400.26915@cbnewsj.att.com> vrr@cbnewsj.att.com (veenu.r.rashid) writes: > >On the thought of the new WorkBench release, I wonder if it wouldn't >be possible to post the updates on an ftp site somewhere. There are >several reasons: > >1. These disks are A3000 specific and I do not see them going anywhere > except to owners of these machines. > >2. My dealer is working with Workbench 36.10 and > > REFUSES > > to contact Commodore to get these upgrades. He is the only dealer > within miles of me and it is a tribute to the distributorship at > CBM that he is unaware of any upgrades since 36.10. I cannot > upgrade past 36.10 *even if* I want to pay for it. > This doesn't sound like something you can blame Commodore about. Just because your dealer refuses, as you say, to even call Commodore, doesn't mean CBM didn't try to inform them. It isn't hard to imagine that the manager, or whoever reads the mail at the store, didn't inform anyone else about it. Having CBM distribute 2.0 widely is a different question than your dealer's competence. -- Ethan "Brain! Brain! What is Brain?"
andy@cbmvax.commodore.com (Andy Finkel) (05/08/91)
In article <1991May8.025400.26915@cbnewsj.att.com> vrr@cbnewsj.att.com (veenu.r.rashid) writes: >4. (almost worst than no reason) A certain big name computer maker > which is retentive to the point of being paranoid about its holdings > and products posts it's latest system upgrades to public ftp sites > where users can access them. Are there any practical considerations > against doing the same thing? <<flame>> Think of happy customers, > if it is a rare enough thing :-( <flame off>> I must have missed the announcement; which ftp site did you say Apple roms were available at ? :-) Do they have 7.0 yet ? :-) >5. At least send an upgrade to users who might request it. I called > CBM and was told: "Wait until your dealer gets it." I have no > intention of spending Christmas with the first version of WB2.0. > (The Myth of the ROM will be something not to anxiously expect to > receiving unless it is a lifelong dream) > If your dealer isn't being cooperative, if I were you I'll call Customer Support and complain; maybe even send a letter to Jim Reeder, VP of Customer Satisfaction at Commodore, including full details of the problem you are having including dealer name. >vrr@cbnewsj.att.com andy -- andy finkel {uunet|rutgers|amiga}!cbmvax!andy Commodore-Amiga, Inc. "The best way to do video effects on a Mac is to use an Amiga." Any expressed opinions are mine; but feel free to share. I disclaim all responsibilities, all shapes, all sizes, all colors.
allbery@NCoast.ORG (Brandon S. Allbery KB8JRR/AA) (05/09/91)
As quoted from <1991May8.025400.26915@cbnewsj.att.com> by vrr@cbnewsj.att.com (veenu.r.rashid): +--------------- | which is retentive to the point of being paranoid about its holdings | and products posts it's latest system upgrades to public ftp sites | where users can access them. Are there any practical considerations | against doing the same thing? <<flame>> Think of happy customers, | if it is a rare enough thing :-( <flame off>> +--------------- Eh wot? Since when is a beta System 7 on apple.com? ++Brandon -- Me: Brandon S. Allbery Ham: KB8JRR/AA 10m,6m,2m,220,440,1.2 Internet: allbery@NCoast.ORG (restricted HF at present) Delphi: ALLBERY AMPR: kb8jrr.AmPR.ORG [44.70.4.88] uunet!usenet.ins.cwru.edu!ncoast!allbery KB8JRR @ WA8BXN.OH
farrier@Apple.COM (Cary Farrier) (05/09/91)
In article <21374@cbmvax.commodore.com> andy@cbmvax.commodore.com (Andy Finkel) writes: >In article <1991May8.025400.26915@cbnewsj.att.com> vrr@cbnewsj.att.com (veenu.r.rashid) writes: >>4. (almost worst than no reason) A certain big name computer maker >> which is retentive to the point of being paranoid about its holdings >> and products posts it's latest system upgrades to public ftp sites >> where users can access them. Are there any practical considerations >> against doing the same thing? <<flame>> Think of happy customers, >> if it is a rare enough thing :-( <flame off>> > >I must have missed the announcement; which ftp site did you >say Apple roms were available at ? :-) I could have sworn I saw them in the /usr/pub folder at cbmvax.commodore.com :-) (Just kidding, for you Apple lawyers looking for a fight). Actually, the latest versions of the Apple II and Macintosh system software are available for anonymous FTP at apple.com, in the dts folder. Developer technical support maintains the copies. >Do they have 7.0 yet ? :-) Hey, do I look like a Mac user to you?! :-) >andy finkel {uunet|rutgers|amiga}!cbmvax!andy -- Cary
nj@magnolia.Berkeley.EDU (Narciso Jaramillo) (05/10/91)
vrr@cbnewsj.att.com (veenu.r.rashid) writes: > >2. My dealer is working with Workbench 36.10 and > > > > REFUSES > > > > to contact Commodore to get these upgrades. es1@cunixb.cc.columbia.edu (Ethan Solomita) writes: > This doesn't sound like something you can blame Commodore > about. On the other hand, he should certainly be able to complain to Commodore about it. After all, dealers are authorized by Commodore; if a dealer isn't behaving properly, Commodore should be able to threaten said dealer with termination of authorization, no? But in any case, they should look into it; such problems reflect poorly on the company. nj