CSvax:svb@pur-ee.UUCP (06/26/83)
I would like to invite you to comment on contacts you had with leading manufacturers of ham radio equipment (like ICOM, Kenwood etc.). I will summarize and post to the net. You might esp. comment on the amount of time it took to get a response. You might have contacted a manufacturer for 1. service 2. warranty service 3. technical enquirery 4. proposal for improvement etc. etc...... The reason I ask this question is twofold: 1. These are problems which are never discussed in the ham radio magazines - may be because of fear to loose advertising money. 2. I bought a VB 2530 K (1W/25W 2m amplifier for the TR2500 handeld). The BNC cable was missing (it is listed in the manual). I wrote to Kenwood telling them that they should send one - for free of course. I received a bill for .50........... I think it is not my problem that they keep their manual consistent with what they intend to deliver. Stephan v. Bechtolsheim Purdue CS, DF 4 CK / W9