[comp.unix.sysv386] BUG IN INTERACTIVE UNIX - WHERE IS THE FIX ?????

lumpi@dobag.in-berlin.de (Joern Lubkoll) (03/06/91)

Hello,


interactive told us that the fix for the u-block bug would be
available 22.2 1991, but until now there wasn't any reaction !

My german vendor told me, that there isn't a fix yet !

So WHERE IS IT ????

jl

-- 
lumpi@dobag.in-berlin.de  --  "Nothing is the complete absence of everything."
lumpi@dobag.north.de -- "What do you think about being lonely the whole life?"

jca@pnet01.cts.com (John C. Archambeau) (03/07/91)

lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>interactive told us that the fix for the u-block bug would be
>available 22.2 1991, but until now there wasn't any reaction !
>
>My german vendor told me, that there isn't a fix yet !
>
>So WHERE IS IT ????

Hussein probably licensed it from ISC to used for the guidance system of the
next generation of SCUD missiles.

     // JCA

 /*
 **--------------------------------------------------------------------------*
 ** Flames  : /dev/null                     | What to buy?
 ** ARPANET : crash!pnet01!jca@nosc.mil     | EISA or MCA?
 ** INTERNET: jca@pnet01.cts.com            | When will the bus wars end?
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rot@unlisys.in-berlin.de (Robert Rothe) (03/07/91)

lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:

>Hello,
>interactive told us that the fix for the u-block bug would be
>available 22.2 1991, but until now there wasn't any reaction !
did they really say 1991 ? if so, maybe it was a mistake ?-)

	robert.

-- 
Unlisys,  Hohenzollerndamm 7, 1000 Berlin 31     ---     Robert Rothe
unido!fub!unlisys!rot,   rot@unlisys.in-berlin.de,    030 / 88 22 980
    * Ein Krieg ist um nichts besser als ein gewoehnlicher Mord *

bill@ssbn.WLK.COM (Bill Kennedy) (03/07/91)

In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>Hello,
>interactive told us that the fix for the u-block bug would be
>available 22.2 1991, but until now there wasn't any reaction !
>
>My german vendor told me, that there isn't a fix yet !
>
>So WHERE IS IT ????
>
>jl
>
>-- 
>lumpi@dobag.in-berlin.de  --  "Nothing is the complete absence of everything."
>lumpi@dobag.north.de -- "What do you think about being lonely the whole life?"

Mine was in todays mail and it even included an update to get me to 2.2.1.
There were two packages, one for my 2.0.2, the other for 2.2, postpaid and
nicely packaged.  I should also add that there was typeset complete doc for
it as well as a letter signed by Marty Stewart.

I didn't ask for the 2.2.1 update but apparently it's required for the fix to
work.  I've led more than one charge, wielding a thermite torch, to complain
about Interactive.  I can grumble that the bug was there in the first place
but I must compliment them on the prompt and professional way they handled it
once they got on it.  Whoah!  I wasn't damning with faint praise, that didn't
say "once they got around to it", given the short period of time they had from
the time they started, they did a first class job.

I think that Marty Stewart deserves the benefit of a doubt here.  If we're too
quick to paint the "new broom" with the "old brush" we're likely to get more
of what we've already howled about.  I don't know about anyone else, but I'm
running out of vendors and this one is making encouraging noises.  I'm going
to hunker down and see if there's really a change, I'm dreaming, or wishful
thinking.  In the mean time,

WAY TO GO MARTY ! ! !
-- 
Bill Kennedy  usenet      {att,cs.utexas.edu,pyramid!daver}!ssbn.wlk.com!bill
              internet    bill@ssbn.WLK.COM   or attmail!ssbn!bill

karl@ddsw1.MCS.COM (Karl Denninger) (03/09/91)

In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>Hello,
>
>interactive told us that the fix for the u-block bug would be
>available 22.2 1991, but until now there wasn't any reaction !
>
>My german vendor told me, that there isn't a fix yet !
>
>So WHERE IS IT ????
>
>jl

According to the sources I have with a major distributor of ISC, there is no
fix yet.  I hammered them on this yesterday (again).

ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!

--
Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)
Public Access Data Line: [+1 708 808-7300], Voice: [+1 708 808-7200]
Copyright 1991 Karl Denninger.  Distribution by site(s) which restrict
redistribution of Usenet news PROHIBITED.

dvb@emisle.uucp (David Van Beveren) (03/10/91)

In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>>Hello,
>>
>>interactive told us that the fix for the u-block bug would be
>>available 22.2 1991, but until now there wasn't any reaction !

Correct me if I am wrong, but ISC revised that date and posted that revision 
to this newsgroup.


>>
>>My german vendor told me, that there isn't a fix yet !
>>

Your vendor is wrong. The fix has been available for a while now.

>>So WHERE IS IT ????
>>

If your distributor doesn't have it, call ISC (213) 453-8649 and order it
yourself. But don't blame ISc for your distributor's failings. 

>
>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).
             ^^^^^^^^                         ^^^^^
                 I have found that asking usually works better. Try that.
>

That is wrong. Your 'major' distributor is about as current as that 'german'
distributor above. I suggest you both change distributors since neither one
of them has proven to be on the ball here.

>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!
>

Give me a break. This comment is not needed. And, in the light of the accuracy
of your assumptions, you are looking right now a little foolish. Just calm down
and call ISC.

Interactive's response was acceptable on this issue. Why doesn't someone just
acknowledge that and be done with it. 

-- 
David Van Beveren                           INTERNET: emisle!dvb@ism.isc.com
EIS ltd. Professional Software Services     UUCP:   ..uunet!emisle!dvb
voice: (818) 587-1247

rli@buster.stafford.tx.us (Buster Irby) (03/10/91)

rot@unlisys.in-berlin.de (Robert Rothe) writes:

>lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:

>>Hello,
>>interactive told us that the fix for the u-block bug would be
>>available 22.2 1991, but until now there wasn't any reaction !
>did they really say 1991 ? if so, maybe it was a mistake ?-)

I sent in an email request for the fix to marty as instructed
and I got my fix in the mail yesterday (March 8), with a postmark
of March 4.  The only problem was they sent it in a plain white
page sized envelope with no extra stiffeners inside.  Thats
right, you guessed it, the U.S.  Postal Service promptly folded
the envelope in order to fit it inside my mailbox and damaged
both of the disks inside. :-(

I really do not understand why the postman folded this one, he
normally only folds the ones with fragile stamps or other special
handling notes on the outside and this one had neither!  :-) 

bill@ssbn.WLK.COM (Bill Kennedy) (03/10/91)

>lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:

[ wants to know where the fix is, I followed up that article a couple
  of days ago reporting that I had received mine in the USnail ]

karl@ddsw1.MCS.COM (Karl Denninger) follows up:
>
>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).
>
>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!
>
>--
>Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)

Gosh Karl, I think that you need better sources or a minor distributor of ISC.
Then again maybe you need a better hammer or better connected news feed.  Maybe
all four...  Several days ago I reported that the diskettes arrived here and
the same day Marty Stewart reported that they were shipping.  Please disclose
either your source or the distributor so that we can put them on our "don't
go near beaux eaux" list.

Let's get some reality here.  You can't put the rain back in the sky about
the bug.  It's there and anything else about it is irrelevant.  The important
remaining part is how to get the fix and when it will arrive.  Marty Stewart
posted the phone number to call some time back.  Mine arrived last week.  Did
you follow Marty's instructions or have you just been hammering on your source
with a major distributor of ISC?

There's no love lost between you and Interactive; me neither for that matter.
They're off the pot, not offering refunds, and read your warranty with regard
to a lawsuit.  It might call itself a license agreement, but it's an as-is
warranty.  I was going to email rather than post but your article is so blown
out of proportion that I think it might mislead someone who doesn't know your
feelings about ISC and who might think that you had followed published
procedures to get the fix and had been declined.  Let's join forces and flame
ISC for something real, not some misinformation from an (by definition)
unreliable and anonymous source.  Your source is WRONG and you look a little
silly frothing about something that is clearly contrary to the facts of
the matter.  If you didn't call the phone number Marty posted then what do
you have to bitch about?  BTW I didn't call it (213) 453-8649, I was going to
wait for the smoke to clear, but I emailed.  Marty says that they are sending
it to everyone that called or emailed.  If you don't know how to use the
telephone or email, post again (we know you know how to do that) but be sure
to cite your serial number and mailing address.  I'm sure that they read
news and would understand why you had to post.
-- 
Bill Kennedy  usenet      {att,cs.utexas.edu,pyramid!daver}!ssbn.wlk.com!bill
              internet    bill@ssbn.WLK.COM   or attmail!ssbn!bill

art@pilikia.pegasus.com (Art Neilson) (03/10/91)

In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>>Hello,
>>
>>interactive told us that the fix for the u-block bug would be
>>available 22.2 1991, but until now there wasn't any reaction !
>>
>>My german vendor told me, that there isn't a fix yet !
>>
>>So WHERE IS IT ????
>>
>>jl
>
>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).
>
>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!

I received a security bug fix diskette 2 days ago (Mar 7, 1991).  The
fix seems to work, I didn't have any difficulties installing it.  A
letter from ISC accompanied the fix, as well as detailed instructions
on the installation procedure.  Although the hole shouldn't have gone
so long without fixing, the ISC folks involved with coordinating the
fix and rolling out the diskettes to customers have done a good job
given such short notice.
-- 
Arthur W. Neilson III		| INET: art@pilikia.pegasus.com
Bank of Hawaii Tech Support	| UUCP: uunet!ucsd!nosc!pilikia!art

wgb@balkan.TNT.COM (William G. Bunton) (03/10/91)

In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>>Hello,
>>
>>interactive told us that the fix for the u-block bug would be
>>available 22.2 1991, but until now there wasn't any reaction !
>>
>>My german vendor told me, that there isn't a fix yet !
>>
>>So WHERE IS IT ????
>>
>>jl
>
>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).
>
>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!

Well, Karl, in response to the posting from lumpi, in article
<2035@ssbn.WLK.COM> Bill Kennedy wrote (on 7 March, 1991):

>Mine was in todays mail.

He also gives kudos to Marty S. at ISC, which I heartily endorse.

I guess I could give you the benefit of the doubt and say that you
have a slow news feed.  But then again, on past experience I'd say
that you seem to have a very fast one.  And we all know you don't like
ISC.  Seems to me that ISC has gotten off the pot and walked well
away.  I'll leave it to everyones imagination as to where this leaves
you.

And speaking of a refund.  ISC certainly doesn't owe you a refund
(read your license).  If anything, you ought to pay them for all the
hate you've spewed out over the net.  But I'll be happy to take your
copy off your hands for, say, $50.  Think about it, if everyone else
is truly behind you then that's the best offer you'll ever get.

-- 
William G. Bunton              | An engineer is a man who can do for five bob
wgb@balkan.tnt.com             | what any bloody fool can do for a quid.
Tools & Techniques, Austin, TX |                        -- origin unknown

jdeitch@jadpc.cts.com (Jim Deitch) (03/11/91)

In article <1991Mar10.133539.19431@balkan.TNT.COM> wgb@balkan.TNT.COM (William G. Bunton) writes:
>In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>>In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>>>Hello,
>>>
>>>interactive told us that the fix for the u-block bug would be
>>>available 22.2 1991, but until now there wasn't any reaction !
>>>
>>>My german vendor told me, that there isn't a fix yet !
>>>
>>>So WHERE IS IT ????
>>>
>>>jl
>>
>>According to the sources I have with a major distributor of ISC, there is no
>>fix yet.  I hammered them on this yesterday (again).
>>
>>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!
>
>Well, Karl, in response to the posting from lumpi, in article
><2035@ssbn.WLK.COM> Bill Kennedy wrote (on 7 March, 1991):
>
>>Mine was in todays mail.
>
>He also gives kudos to Marty S. at ISC, which I heartily endorse.
>
>I guess I could give you the benefit of the doubt and say that you
>have a slow news feed.  But then again, on past experience I'd say
>that you seem to have a very fast one.  And we all know you don't like
>ISC.  Seems to me that ISC has gotten off the pot and walked well
>away.  I'll leave it to everyones imagination as to where this leaves
>you.
>
>And speaking of a refund.  ISC certainly doesn't owe you a refund
>(read your license).  If anything, you ought to pay them for all the
>hate you've spewed out over the net.  But I'll be happy to take your
>copy off your hands for, say, $50.  Think about it, if everyone else
>is truly behind you then that's the best offer you'll ever get.
>
>-- 
>William G. Bunton              | An engineer is a man who can do for five bob
>wgb@balkan.tnt.com             | what any bloody fool can do for a quid.
>Tools & Techniques, Austin, TX |                        -- origin unknown

Heck, I'll go $55  :-)



Jim
-- 
ARPANET:    jadpc!jdeitch@nosc.mil
INTERNET:   jdeitch@jadpc.cts.com
UUCP:	    nosc!jadpc!jdeitch

nealpo@b1.ism.isc.com (Neal Pollack) (03/12/91)

In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>
>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).
>
>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT, 
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!
>--
>Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)
>Public Access Data Line: [+1 708 808-7300], Voice: [+1 708 808-7200]


Karl:

You really did wake up on the wrong side of the bed.  
Regarding;

>According to the sources I have with a major distributor of ISC, there is no
>fix yet.  I hammered them on this yesterday (again).


Your sources are wrong.  Why do you not call the accurate source?
Call ISC support, the fix is out.  If this is too much trouble, try
sending mail to support@ism.isc.com, since we DO answer that also.
Really Karl, we do not bite.  Just try talking to us.  If you are
using a legal copy of the software, even if you do NOT have a support
contract, ANYONE can contact us for the security fix.  I suggest that
you tell your distributor to report more accurate information.  They
should contact us also.

Regarding;

>ISC, THE WORLD IS GETTING PISSED OFF AT YOU.  CRAP OR GET OFF THE POT,
>GIVE US ALL A REFUND, OR LETS ALL SUE FOR GROSS NEGLIGENCE!


Since we did release the fix, why are you becomming so angry?  Do you
speak for the entire world?   Can I expect stealth bombers to begin
straffing ISC headquarters?  With regard to the "other" statement,
I am not on the pot, thank you.


Disclaimer:   I am simply an internal staff person (postmaster).  I do
not work for support or development.  The statements above are only
my opinions.  I believe and agree that the problem was "bad", and do
not wish to discuss what has already been beat well past death on the
net.  However, I also believe that the support team, Marty Stewart, and
the small group of developers did a fine job developing a fix in short
order, testing it through the weekend, sending it out to duplication,
packaging it, and making it available.  We really are trying, and we
are NOT the enemy Karl.


Sincerely,

Neal Pollack
Postmaster@ism.isc.com

vickde@vicstoy.UUCP (Vick De Giorgio) (03/12/91)

In article <1991Mar11.173924.1411@ism.isc.com> nealpo@ism.isc.com (Neal Pollack) writes:
>
>Disclaimer:   I am simply an internal staff person (postmaster).  I do
>not work for support or development.  The statements above are only
>my opinions.  I believe and agree that the problem was "bad", and do
>not wish to discuss what has already been beat well past death on the
>net.  However, I also believe that the support team, Marty Stewart, and
>the small group of developers did a fine job developing a fix in short
>order, testing it through the weekend, sending it out to duplication,
>packaging it, and making it available.  We really are trying, and we
>are NOT the enemy Karl.
>

I've stayed out of this, but I really have to comment at this point.

I got my (2.0.2 OS and CDS) fixes in the _mail_ before I got the
complaint from Karl across the net. I (1) emailed Marty per instructions
here, (2) got the fixes plus detailed instructions, and (3) installed
them with no problem whatsoever. I also do _not_ have a support
contract, as this is a personal system. Kudos to ISC.Support.Staff
for getting the fixes written, tested and delivered. They were even
only a week late ;-) and as a developer myself, I find that pretty
damn good.

As a postscript, I'm the one who posted here last week about the
tbl bug in 2.0.2. ISC support promptly posted back with a complete
list of bug fixes available. I called the support line yesterday
afternoon, (1) got through immediately, albeit after lots of voice
mail menu button-pushing ;-) and (2) found the person with whom I
spoke quite helpful at guiding me through the list of what I needed
for my setup. I've been promised that the disks will go out today
and I have no doubt they will.

To whoever is turning the crank now at ISC support, Congratulations!
Looks like it's working again. Thanks. =V=

-- 
Vick De Giorgio - vickde@vicstoy.UUCP
           UUCP - uunet!tarpit!bilver!vicstoy!vickde
                - The Philosopher's Stone Unix BBS, Orlando FL
                - (407) 299-3661   1200/2400   24 hours   8N1

karl@ddsw1.MCS.COM (Karl Denninger) (03/16/91)

In article <1991Mar9.225231.4930@emisle.uucp> dvb@emisle.UUCP (David Van Beveren) writes:
>In article <1991Mar09.064720.19307@ddsw1.MCS.COM> karl@ddsw1.MCS.COM (Karl Denninger) writes:
>>In article <KTRODMM@dobag.in-berlin.de> lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>>>Hello,
>>>
>>>interactive told us that the fix for the u-block bug would be
>>>available 22.2 1991, but until now there wasn't any reaction !
>
>Correct me if I am wrong, but ISC revised that date and posted that revision 
>to this newsgroup.

Ok.

>>According to the sources I have with a major distributor of ISC, there is no
>>fix yet.  I hammered them on this yesterday (again).
>             ^^^^^^^^                         ^^^^^
>                 I have found that asking usually works better. Try that.

Yeah, yeah.

>That is wrong. Your 'major' distributor is about as current as that 'german'
>distributor above. I suggest you both change distributors since neither one
>of them has proven to be on the ball here.

Well, try Multiuser Systems, which used to be ISC Hollis.  That's about as
"major" as you can get.  Perhaps I should order direct from ISC (and deal
direct) in the future.

Any more questions?

>Interactive's response was acceptable on this issue. Why doesn't someone just
>acknowledge that and be done with it. 

I'll be more than happy to do so when I have the disks in my hands!

--
Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)
Public Access Data Line: [+1 708 808-7300], Voice: [+1 708 808-7200]
Copyright 1991 Karl Denninger.  Distribution by site(s) which restrict
redistribution of Usenet news PROHIBITED.

karl@ddsw1.MCS.COM (Karl Denninger) (03/16/91)

In article <2037@ssbn.WLK.COM> bill@ssbn.WLK.COM (Bill Kennedy) writes:
>>lumpi@dobag.in-berlin.de (Joern Lubkoll) writes:
>
>[ wants to know where the fix is, I followed up that article a couple
>  of days ago reporting that I had received mine in the USnail ]
>
>karl@ddsw1.MCS.COM (Karl Denninger) follows up:
>>
>>According to the sources I have with a major distributor of ISC, there is no
>>fix yet.  I hammered them on this yesterday (again).
>
>Gosh Karl, I think that you need better sources or a minor distributor of ISC.

Well, consider that the distributor is Multiuser Systems, which used to be
ISC Hollis.  We still don't have the disks.  I've received email from Marty
asking if I'd like a copy direct, and replied affirmitive along with a
surface mail address.

I'm waiting now to see if ISC can get them here directly.

>all four...  Several days ago I reported that the diskettes arrived here and
>the same day Marty Stewart reported that they were shipping.  Please disclose
>either your source or the distributor so that we can put them on our "don't
>go near beaux eaux" list.

See above.

>There's no love lost between you and Interactive; me neither for that matter.

This is true.  And Multiuser Systems (prior ISC Hollis) has been darn good
about getting SSU disks to me in the past.  Christine told me they weren't
available several days after the supposed availability date, and I still
don't have them.

It's not a big deal for ddsw1, since I have a math chip (and know how to
patch kernels; I didn't even have to rebuild).  But it is for a few people 
who have purchased the product from me!

>to a lawsuit.  It might call itself a license agreement, but it's an as-is
>warranty.  I was going to email rather than post but your article is so blown
>out of proportion that I think it might mislead someone who doesn't know your
>feelings about ISC and who might think that you had followed published
>procedures to get the fix and had been declined.  

Actually, rather interesting that you directed followups to /dev/null, isn't it?

>Let's join forces and flame
>ISC for something real, not some misinformation from an (by definition)
>unreliable and anonymous source.  

With the fixes that I already have, plus this one for the gaping hole, I
would be quite happy.  I have a darn good uptime record around here, and am
overall happy with the product.  I am NOT happy with this kind of security
problem, even if it doesn't affect me (it does affect some of my customers!).

(Btw, the TCP/IP and NFS fixes DO appear to correct one of the more blatent
problems with the TCP part of the system.  I no longer experience hangs
during heavy usage.  Now if Sun could get their software to work this well
:-)

--
Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)
Public Access Data Line: [+1 708 808-7300], Voice: [+1 708 808-7200]
Copyright 1991 Karl Denninger.  Distribution by site(s) which restrict
redistribution of Usenet news PROHIBITED.

bill@wrangler.WLK.COM (Bill Kennedy) (03/17/91)

In article <1991Mar16.054849.24570@ddsw1.MCS.COM>
[ Karl and I exchange some barbs about the fix, we cite Joern Lubkoll... ]
>
>Well, consider that the distributor is Multiuser Systems, which used to be
>ISC Hollis.

The operative phrase here is "used to be".  They aren't ISC Hollis, they are
a completely different firm with different ownership and an entirely different
business relationship with Interactive Systems Corporation.  I had said that
as long as he was referring to them as a "major" distibutor, maybe he needed
a "minor" distributor.

>We still don't have the disks.  I've received email from Marty
>asking if I'd like a copy direct, and replied affirmitive along with a
>surface mail address.

Surely by now you do, but maybe you made the same mistake I did by not also
specifying that you need the development set disks.  I emailed the support
address and had a reply within a few hours confirming that I needed not only
the diskettes I had in my hands, but also the SDS update.  I haven't gotten
the latter but they haven't had time to get them to me.

>I'm waiting now to see if ISC can get them here directly.

Hmmm...  Let me be sure I'm on the right wavelength here.  I'm in Pipe
Creek, TX (pop 125, it's on better maps of Texas) and I've got 'em and
you're in Chicago and you don't.  That's just *GOT* to be Interactive's
fault!  Those folks wouldn't know how to use a stamp if it licked them
on the lips.  Pfeh!  Don't trust 'em Karl, they mail stuff to Pipe Creek
Texas; worse! it gets here.  Must be some subversives or pinkos at work
on this.

>>There's no love lost between you and Interactive; me neither for that matter.
>
>This is true.  And Multiuser Systems (prior ISC Hollis) has been darn good
>about getting SSU disks to me in the past.  Christine told me they weren't
>available several days after the supposed availability date, and I still
>don't have them.

Well now that you've followed the instructions, more or less, I suspect that
you've gotten them.  I must confess that if I was Marty Stewart I'd have sent
them registered mail, return receipt requested.  Too bad that the return
receipt couldn't be posted as an image so that we could be sure that this was
not some kind of conspiracy or so that Karl could claim that it had been
forged.  This isn't an SSU kind of thing, it's an emergency and getting the
whole darned distribution network involved would only delay things.

>Actually, rather interesting that you directed followups to /dev/null, isn't it?

Most folks that have a beginning command of rn/vi can overcome that, notice
where they're directed in this one?  It's a dandy gadget I saw Gene Spafford
use once when he was sure that neither the net nor he wanted to see what came
out of the heated poke on the `F' button.

>>Let's join forces and flame
>>ISC for something real, not some misinformation from an (by definition)
>>unreliable and anonymous source.  
>
>With the fixes that I already have, plus this one for the gaping hole, I
>would be quite happy.  I have a darn good uptime record around here, and am
>overall happy with the product.  I am NOT happy with this kind of security
>problem, even if it doesn't affect me (it does affect some of my customers!).

Mine too, but let me be sure that I read the above correctly and that I don't
get something out of context.  Are you saying that "I have a darn good uptime
record around here" and that you are "overall happy with the product"?  I
degaussed my screen to be sure, but it looks like that's what you said.  So
what's the beef?

>(Btw, the TCP/IP and NFS fixes DO appear to correct one of the more blatent
>problems with the TCP part of the system.  I no longer experience hangs
>during heavy usage.  Now if Sun could get their software to work this well
>:-)

I guess I'll just never figure this out; obviously I'm not a Mensa candidate.
We've got these dirty rotten scoundrels who can't get anything right and who
obfuscate the issue by not distributing through normal channels but overall
it's a good product, better than Sun.  Since Sun invented NFS am I supposed
to understand that Interactive improved it?  That would seem to violate the
purity of essence of NFS; obviously I'm not a Mensa candidate.

For those who are still reading, yes this was worth my time to compose and
post.  Since I had sent (polite) email I didn't expect a follow up at all.
Yes, I trivialized his original howl, it was out-of-date and underinformed.
In no way did I expect to get an equally underinformed and out-of-date
follow up.  So what's the big deal here?  I absolutely, positivley *NEVER*
expected that said follow up would have a compliment for ISC pasted on the
side of and flapping behind it, now THAT's newsworthy!

>Karl Denninger (karl@ddsw1.MCS.COM, <well-connected>!ddsw1!karl)
-- 
Bill Kennedy  usenet      {att,cs.utexas.edu,pyramid!daver}!ssbn.wlk.com!bill
              internet    bill@ssbn.WLK.COM   or attmail!ssbn!bill

davidsen@sixhub.UUCP (Wm E. Davidsen Jr) (03/18/91)

In article <1991Mar12.124642.11896@vicstoy.UUCP> vickde@vicstoy.UUCP (Vick De Giorgio) writes:

| I got my (2.0.2 OS and CDS) fixes in the _mail_ before I got the
| complaint from Karl across the net. I (1) emailed Marty per instructions
| here, (2) got the fixes plus detailed instructions, and (3) installed
| them with no problem whatsoever. I also do _not_ have a support
| contract, as this is a personal system. Kudos to ISC.Support.Staff
| for getting the fixes written, tested and delivered. They were even
| only a week late ;-) and as a developer myself, I find that pretty
| damn good.

  The fixes were sent out by AT&T in Decenber of 1989, and the bug was
reported about six months ago. I find that totally unacceptable.
However, read on below...

| To whoever is turning the crank now at ISC support, Congratulations!
| Looks like it's working again. Thanks. =V=

  Yes! I'm hearing many people say that ISC is now doing a much better
job than they were. I trust that they are petting a greater effort into
QA to keep this type of thing from happening again. I am a firm believer
that the QA and support department should be connected, and that even
the stupid questions should be fed back to QA so that documentation can
be improved, packaging can be enhanced, etc.

  If QA does their job really well it will reduce the cost of support
greatly, but the payback is probably over a year, and that does effect
the cash flow short term.
-- 
bill davidsen - davidsen@sixhub.uucp (uunet!crdgw1!sixhub!davidsen)
    sysop *IX BBS and Public Access UNIX
    moderator of comp.binaries.ibm.pc and 80386 mailing list
"Stupidity, like virtue, is its own reward" -me