[comp.org.eff.talk] Another interesting point...

wayner@hermod.cs.cornell.edu (Peter Wayner) (11/30/90)

There was an interesting article on marketing today in the WSJ. (Thursday,
cover of the B section). It described how some companies were approaching
"sensative" marketing issues. For instance, J.C. Penney's recently 
introduced a fashion line where the buttons, hooks and other microscopic
fasteners were replaced with velcro. Women with arthritis (which some
people estimate is half of the population over 45) are the main
targets. Penney's, though, could not find a good way to target the 
catalog so the decided to just put it on the checkout counters in 
stores. They figured that most people would be insulted or disheartened
or embarrassed to get one of these in the mail. The article goes on
to discuss the problems of coming up with tactful names for overweight
and other marginal groups.

One amazing fact I gleaned from the article is that almost 1/3 of
America is classified as being "hard to fit" and that just means being
out of the ordinary. Now, here's where insideous databases could
help. If companies can keep nationwide lists of people with needs,
then the markets to help them can be efficient and take advantage of
mass-production. 

Final closing annecdote: I know one girl, who is shorter, wears a
size 4 and can hardly find clothes in America. When she was working
this summer in the SF Bay Area, she discovered that one Nordstroms 
(and only one) had an abundance of clothes in her size. Why? Because
of the large population of relatively small Asian women. Now if
we just had more efficient Big Brotherly databases, she could find
clothes in the Wilds of Minnesota where the Scandavian Diaspora settled.

Big Brother is your friend-- really. :-)
Peter Wayner   Department of Computer Science Cornell Univ. Ithaca, NY 14850
EMail:wayner@cs.cornell.edu    Office: 607-255-9202 or 255-1008
Home: 116 Oak Ave, Ithaca, NY 14850  Phone: 607-277-6678