[comp.org.eff.talk] A second look at Lotus Marketplace: Households

ts@cup.portal.com (Tim W Smith) (06/02/91)

In all the fuss over Marketplace:Households, many things that Lotus
did to make this product less objectionable were overlooked.

Before you say "The very idea of such a product is objectionable",
let me point out (as Brad Templeton noted in an earlier posting)
that all the information Lotus was going to sell is already
available.  This information *WILL* be sold -- the only question
is who will sell it.

First of all, Lotus was concerned with misuse of the data.  They
used Dr. Alan Westin of Columbia to help design safeguards to
protect consumers.  Macworld describes Westin as "recognized as
the grand guru of privacy issues."

They limited the information so that income and lifestyle information
was only tracked down to the zip code level, not the individual
level.

They also put dummy names and addresses into the data base.  This would
allow them to detect when a mailing list was made from the CD-ROM and
then charge for that list.  They would also be able to detect misuse of
the data this way.

But Marketplace:Households is dead.  Equifax and other companies still
have the data.  It only costs about $2/disc to produce CD-ROM (plus
a fixed charge of about $1000 for initial mastering).  What's going
to happen now is clear.  Other companies will buy this data an make
CD-ROMs available.  Companies that A) don't have the resources that
Lotus has to design systems to limit access to the disc, and B) don't
have any products that are sold to end users like Lotus does, so don't
give a damn if people don't like them.

The result is going to be that the data will come out on CD-ROM, but
in a form that is much more objectionable than Marketplace:Households
was.

If you don't like the data that is available on you, you will have to
deal with N companies that probably don't care, rather than one large
company that has an interest in keeping consumers happy.

Instead of working so hard to kill this product, groups like the CPSR
should have worked with Lotus to minimize the privacy problems.  The
way to fight this kind of database is to get Congress to act, not to
get the most responsible and concerned provider of such data to leave
the field, leaving it open to other less concerned companies.

						Tim Smith

rfarris@rfengr.com (Rick Farris) (06/03/91)

In article <42889@cup.portal.com> ts@cup.portal.com (Tim W Smith) writes:

> The result is going to be that the data will come out on
> CD-ROM, but in a form that is much more objectionable than
> Marketplace:Households was.

> The way to fight this kind of database is to get Congress to
> act, not to get the most responsible and concerned provider
> of such data to leave the field, leaving it open to other
> less concerned companies.

Uhhhh.  So are you claiming that if Lotus had stayed in the
business, these other sleazes wouldn't have gotten involved?

Think again, bub. 

--
Rick Farris  RF Engineering POB M Del Mar, CA 92014  voice (619) 259-6793
rfarris@rfengr.com     ...!ucsd!serene!rfarris      serenity bbs 259-7757

johne@hp-vcd.HP.COM (John Eaton) (06/04/91)

<<<<
< Before you say "The very idea of such a product is objectionable",
< let me point out (as Brad Templeton noted in an earlier posting)
< that all the information Lotus was going to sell is already
< available.  This information *WILL* be sold -- the only question
< is who will sell it.
----------
The question is in what form will the information will be provided.
Computers have allowed us to take the same old information that has
always been available and process it to derive new information.
Databases can be combined and relationships that were previously
undetectable can be discovered. For example when the only phone
listing available is in paper form it becomes next to impossible
to discover who is living with who. But in computer form you simply
sort by phone number and identify multiple numbers with different
names. You now know who is living with who.

In the old days thieves would "case" a neighborhood and try to find
a house with lots of pawnable items and no one home. Now you can
query a database for a list of homes with the desired consumer
profile within a certain neighborhood.If one looks empty then you
can call their number from your cellular to make sure. If no one
answers then you can break in. Of course they never explained that
buying a super mongo stereo on plastic could have these side effects

John Eaton
!hp-vcd!johne

 

jaffer@zurich.ai.mit.edu (Aubrey Jaffer) (06/06/91)

>They also put dummy names and addresses into the data base.  This would
>allow them to detect when a mailing list was made from the CD-ROM and
>then charge for that list.  They would also be able to detect misuse of
>the data this way.

This is standard practice for mailing list vendors.  Mailing lists are
rented, not bought.  Believe me, the other vendors will make sure that
their lists are not used more than once per purchase.

Aubrey Jaffer
Database Marketing Corp.
174 Middlesex Turnpike
Burlington, MA 01803

scratch@hpb.cis.pitt.edu (Steven J. Owens) (06/12/91)

In article <1991Jun03.075217.26914@rfengr.com> rfarris@rfengr.com (Rick Farris) writes:
>In article <42889@cup.portal.com> ts@cup.portal.com (Tim W Smith) writes:
>
>> The result is going to be that the data will come out on CD-ROM, but in
>> a form that is much more objectionable than Marketplace:Households was. 
>> The way to fight this kind of database is to get Congress to act, not
>> to get the most responsible and concerned provider of such data to
>> leave the field, leaving it open to other less concerned companies.
>
>Uhhhh.  So are you claiming that if Lotus had stayed in the
>business, these other sleazes wouldn't have gotten involved?
>Think again, bub. 

	No, I think what he's claiming is that it's better to have a
single, large target that's sensitive to consumer attacks (i.e. Lotus)
than many small rhino-hided targets who couldn't care less.  Makes some
sense, but how much? (not taking sides here, trying to clarify what 
looks like a misperception).

Steven J. Owens
scratch@hpb.cis.pitt.edu
Puff the Fractal Dragon