[comp.sys.ibm.pc.misc] Fastback+/Norton backup

RFRCC@CUNYVM.BITNET (r.f. rockwell) (02/19/91)

Hello...we've been encountering some problems with both these packages, in both
backing up & restoring- we're working with:
1.  IBM PS230/286
2.  IBM PS230

On the 30-286, we get (with Fastback+) Error Code 29 during backup (meaning
a corrupt disk).  This happens on brand-new, freshly formatted disks which
make it through Norton Disk Doctor.  During restore (again with FB+) we get
a message (don't recall the number) that says "Unrecoverable Error".  With
Norton Backup (on the 30-286) we never make it through the confidence test
of the Install program.  All these problems relate to the internal 3.5"
1.44Mb drive, which makes it through the IBM Setup self-test with no problems.
We have also tested that drive with repeated reads,writes, & compares, again
with no difficulty.  Last (on the 286) with FB+, if the disk which had just
passed Norton Disk Doctor is re-run through NDD, after the failed backup
attempt, an unrecognizable character is found in the boot record.

On the old PS2/30 (not a 286), we're having problems with restore: I back
up various files, & when I restore, I get "Unknown Record Type Encountered".
I'm (obviously) using the same version of FB+ on both machines.
Any suggestions?
Thanks...

Rocky