[comp.sys.ibm.pc.misc] Lotus Works Comm and Packard Bell problem

smithrd@laine.hf.intel.com (Randy D. Smith) (05/20/91)

Help.  The Lotus Works Comm service on my Packard Bell Packmate
386/25 is not working properly.  I can get everything to work,
except that incoming characters are not displayed on the screen!
The modem is fine, as I tried ProComm and GT Power, and both
worked immediately with no problems.  However, no matter what
I do, I can't get the Communications service of Lotus Works to
display incoming characters.  Outgoing characters work fine...
I can tell the modem to dial, I can send the right sequence to
my work machine to have it dial me back, and I can get the
service to autoanswer and everything, as long as I don't need
to see any incoming characters.  If I set local echo, I see what
I type, but still nothing incoming.

I've tried all sorts of alterations to the Lotus Works config
file.  I've tried various possibilities via the setup script.
I've mimiced what I could find in the ProComm and GT stuff...
all to no avail.  Packard Bell's support folks try to be
helpful, but they don't seem to be able to rise above the
"make sure the \LWORKS directory is in your path, and ..."
level of help.  They did send a replacement disk, after I
sent them my original.  I reloaded the replacement, and comped
all the files...no difference.  I noticed a file "hard.zip"
left in the directory, which contained a "patch.exe" file,
and applied the patches for fun (it affects lw.exe, lw.cm,
etc., so the relevant executables are affected by the patch...
anybody have any idea what these are???).

After all this, and getting yet another service guy at Packard
Bell, I decided to move things around a bit...  I moved the
modem to COM1:, then adjusted my behavior accordingly.  ProComm
still works, but no Lotus Works Comm...

Any suggestions are welcome.  (Oh yes, you might ask, "Why
bother with the Lotus Works stuff?  Why not just use ProComm?"
My answer is that I paid for the Lotus Works stuff [though
as a bundled piece], I like an integrated environment, and
I want it to work.)  (Oh yes number 2...my machine is one
of the 386/25's that accidentally was built with a 386/33
motherboard, if that makes any difference.  I've tried the
package at both Turbo and AT speeds, however, with no apparent
impact, so I don't think this is a factor...)  Thanks again
for any help that might be offered.
--
					Randy D. Smith
(try smithrd@ijf1.intel.com, if smithrd@laine.intel.com
should cause any problems)