sgilley@cbnewsl.att.com (The Idealistic Cynic) (06/03/91)
I recently bought a Compaq DeskPro 386/20. It had been loaded with SCO Xenix 2.3.1. It also had a non-working monitor. I went out and bought a new SVGA card and monitor and installed both. Now, when I power on the machine I have problems. The AVGA Bios message comes up (from the SVGA card), and then it tests RAM. Then it beeps twice and prints the following message: 162 - System Options Not Set (Run Setup) Insert Diagnostic Disk in Drive A (F1 to Resume) If I press F1, then it boots the DOS I installed and seems to work just fine -- with one exception. CNTL+ALT+DEL only rarely reboots the machine -- most often everything simply hangs. So what diagnostic disk do I need? Did it come with the machine originally, and do I need to go buy one from a Compaq dealer? And assuming that I do, will that fix the soft boot problem? Thanks for any help, Sean. --- Sean L. Gilley attmail!mycroft!slg attmail!sgilley 201 805 9088 (h) 201 457 5403 (w)
schuster@panix.uucp (Michael Schuster) (06/04/91)
In article <1991Jun3.133136.19278@cbnewsl.att.com> sgilley@cbnewsl.att.com (The Idealistic Cynic) writes: > > > >Then it beeps twice and prints the following message: > >162 - System Options Not Set (Run Setup) > Insert Diagnostic Disk in Drive A > The battery which retains the configuration information in non-volatile memory (the CMOS RAM chip) has probably died. The error message means that the CMOS checksum is invalid; probably due to its having been erased. You need to: 1. Replace the battery 2. Get a Compaq setup diskette or, barring that, a shareware AT setup program like GSETUP31. You must know the geometry of your hard drive to do this properly, since the disk type has been erased too. -- Mike Schuster | CIS: 70346,1745 NY Public Access UNIX: ...cmcl2!panix!schuster | MCI Mail, GENIE: The Portal (R) System: schuster@cup.portal.com | MSCHUSTER
robk@cpqhou.uucp (Rob Kiesler) (06/04/91)
in article <1991Jun4.000729.24874@panix.uucp>, schuster@panix.uucp (Michael Schuster) says: > > In article <1991Jun3.133136.19278@cbnewsl.att.com> sgilley@cbnewsl.att.com (The Idealistic Cynic) writes: >> >> >> >>Then it beeps twice and prints the following message: >> >>162 - System Options Not Set (Run Setup) >> Insert Diagnostic Disk in Drive A >> > > The battery which retains the configuration information in non-volatile > memory (the CMOS RAM chip) has probably died. The error message means that > the CMOS checksum is invalid; probably due to its having been erased. > > You need to: > 1. Replace the battery This is not necessarily true. If the previous video adapter was one without an onboard BIOS ROM (CGA, MDA), then installing a VGA would cause the above message, since what is installed in the system no longer matches the equipment list in CMOS. > 2. Get a Compaq setup diskette or, barring that, a shareware AT setup > program like GSETUP31. You must know the geometry of your hard > drive to do this properly, since the disk type has been erased too. > > You do need to do this. You'll have to run setup to eliminate the message. I don't know about your warm boot problem. I'm not sure how to go about getting the Diags disk, but contacting your local dealer is one way to start. We do have a toll free number here at Compaq, but I'm not sure what it is, since I'm not a support person. Rob Kiesler Compaq Computer "Is that a real poncho, or is that a Sears(TM) poncho?" - FZ