bgeer@esunix.UUCP (Bob Geer) (11/13/89)
From article <233600001@inmet>, by robw@inmet.inmet.com: > I'm having problems keeping Wordperfect V5.1 running on a Novell network. > ... > Anybody have any hints? I'm getting pretty tired of re-installing WP! > ... Have you tried WP customer installation support (800)533-9605? (7am-6pm MST M-F) This and a whole slew of support numbers (including hearing impaired, fax, & bbs) are listed on the back of their newsletter, which you should be receiving if you registered your copy of the program. (I don't work for WP, I just use (& own) it.) -- <> Bob Geer <> at decwrl!esunix!bgeer or utah-cs!esunix!bgeer <> <> Bear-person <> speaking only for myself, one of my many tricks <> <> Salt Lake City, <> "We must strive to be more than we are, Lal." <> <> Ootah <> -- Cmdr. Data, learning schmaltz <>
robw@inmet.inmet.com (11/12/90)
Hi all, I'm having problems keeping Wordperfect V5.1 running on a Novell network. Specifically, Wordperfect consistently complains that it can't find WP.FIL. WP seems to install correctly but randomly complains about the file. (Once it complains, it is all over - WP really bugs out.) I've tried everything I can think of, from slowing the computer down to environment variables vs. .ENV settings. Installing WP on a standalone 386 even gives the same error now! Anybody have any hints? I'm getting pretty tired of re-installing WP! Thanks!! #! Robert Whiteside Intermetrics, Inc. robw@inmet.inmet.com #! (617) 661-1840 733 Concord Avenue Cambridge MA 02138 #! VAX Systems Manager
par@hq.af.mil (Paul A. Reitelbach) (11/14/90)
You might try, if you already have not, loading WP 5.1 from a directory say wp51 and only running it in that directory. Create a path to this directory where the wp.exe file is. The file you are having trouble with is the file WordPerfect uses to save its defaults in. If this does not work I might have a few other ideas, let me know? -- Paul A. Reitelbach * There's a way to do it better - Computer Programmer/Analyst * find it. United States Air Force Civilian * Pentagon, Washington, D.C. * Thomas A. Edison (1847 - 1931)
gail@wet.UUCP (Gail Gurman) (11/15/90)
In article <233600001@inmet> robw@inmet.inmet.com writes: >I'm having problems keeping Wordperfect V5.1 running on a Novell network. >Specifically, Wordperfect consistently complains that it can't find >WP.FIL. WP seems to install correctly but randomly complains about >the file. (Once it complains, it is all over - WP really bugs out.) I strongly recommend that you call WP's customer service line. I'm afraid that I don't have the Network number on me (there are several topic-specific help lines). However, if you call them, I think you'll find them very helpful. Good luck. Gail -- Respond to claris!wet!gail@ames.arc.nasa.gov or gail@wet.UUCP
andreap@ms.uky.edu (Peach) (11/15/90)
gail@wet.UUCP (Gail Gurman) writes: >In article <233600001@inmet> robw@inmet.inmet.com writes: >>I'm having problems keeping Wordperfect V5.1 running on a Novell network. >>Specifically, Wordperfect consistently complains that it can't find >>WP.FIL. WP seems to install correctly but randomly complains about >>the file. (Once it complains, it is all over - WP really bugs out.) >I strongly recommend that you call WP's customer service line. I'm afraid >that I don't have the Network number on me (there are several topic-specific >help lines). However, if you call them, I think you'll find them very >helpful. Word Perfect Corporation: (800) 541-5096 Features (800) 541-5170 Laser Printers (800) 541-5160 Dot Matrix Printers (800) 541-5097 Daisy Wheel Printers (800) 533-9605 Installation (800) 321-3383 Graphics (800) 321-3389 Networks (800) 541-5129 Lables, columns, merges Dialup: (801) 225-4414 1200/2400 N81 Harold Peach, Internet: hgpeach@ca.uky.edu Please use above address for replies. This is my wife's account.
gribble@ogre (11/16/90)
Have you flagged it SRO? -- ************************************************************************** * Steve Gribble (812) 855-9172/7629 gribble@cica.cica.indiana.edu * Systems Manager, Inst. of Social Research swg@iumail.ucs.indiana.edu * Dept. of Sociology, Indiana University gribble@iubacs
robw@inmet.inmet.com (11/19/90)
It turns out that the calls to expanded memory were failing and this was making WP sick. I used the /ne qualifier and now it acts normally. Thanks to all who sent mail! #! Robert Whiteside Intermetrics, Inc. robw@inmet.inmet.com #! (617) 661-1840 733 Concord Avenue Cambridge MA 02138 #! VAX Systems Manager