[comp.sys.ibm.pc.hardware] Purchasing clones

rose@sunset.sedd.trw.com (08/02/90)

I would like to buy a good computer.  Are there specific things to look for
when examining a clone.  It does not seem to me that there are a lot of 
things that can go wrong.  

Would it be better to buy a bare bones (Case, Mother Board, and Power supply)
and then purchase the periferals seperately (Hard Disk, monitor, etc)?

Post or email and I will summarize the results

Thanks in advance

marc

psrc@mtunq.ATT.COM (Paul S. R. Chisholm) (08/05/90)

In article <432.26b6a54f@sunset.sedd.trw.com> rose@sunset.sedd.trw.com writes:
> I would like to buy a good computer.  Are there specific things to
> look for when examining a clone.  It does not seem to me that there
> are a lot of things that can go wrong.

Ho, boy, you haven't been reading the netnews PC groups very long, have
you?-)  There are a *lot* of things that can go wrong.  Your system (or
parts) can be completely DOA (dead on arrival); they can not match the
ad you thought you were buying from; they can take weeks longer than
promised to arrive; they can be incompatible with the software you want
to run, or with other peripherals you want to add.  Worst of all, you
can find yourself on indefinite hold when you try to get service after
the sale.

By the way, in addition to buying clones from mail order companies, you
can often haggle with "value added resellers" (VARs) for good prices on
name brand equipment.  (If you're just an individual, you can probably
get a decent price on an AT&T WGS 6386 this way, hint, hint, plug,
plug, plug.)

Step one:  look at back issues of PC Magazine for reviews of systems in
the class you're looking for, and at the current issue of Computer
Shopper for good prices.  (Note that some of the firms in Computer
Shopper may not be companies you want to do business with.  See step
two.)  Concentrate on places that have thirty day money back
guarantees.  See if they list name brands for their components (a plus
if the mail order place goes under, and you need your pieces fixed).

Step two:  read all of the appropriate newsgroups for awhile.
(comp.sys.ibm.pc.hardware is a good one for MS-DOS based systems.)
Look for horror tales, and for recommendations.  Gateway 2000 has low
prices, and generally good reviews here on the net (but they're
backordered on the popular systems).

Step three:  sit down and figure out *exactly* what you want, and how
much you expect to pay for it.  Think about what your really want
and/or need, as opposed to what you can get a good price on.  (A
super-VGA card and monitor is nice if you're running Windows, but few
other applications support anything above vanilla VGA.)  Write it down.

Step four:  call around.  (If you've gotten recommendations for a
certain company, and you like their prices, you don't *need* to
comparison shop.)  Do the prices you're quoted match the ad?  Are they
offering a bait and switch, or do they give you something of value for
a few dollars more?  ("Would you like a NEC Multisync 3D instead of the
non-name SVGA monitor for an extra hundred dollars?"  That's probably
not a bad deal, but except for name brand safety, I don't know what it
buys you.)  What *exactly* happens if you want to return your system
and get a refund (e.g., who pays shipping?  is there a "restocking
fee"?), or if you need service?  Don't be afraid to ask for a written
guarantee!  Do the advertised prices "reflect a cash discount", that
is, do you pay a surcharge for using a credit card?  Is technical
support done over a toll-free line, or will you be paying big bucks to
the long distance company of your choice* every time you're put on
hold?  Is the system FCC class B certified (can you run in at home
without worrying about catching flack for blanking out your neighbors'
TV?)

Step five:  buy with a credit card.  If you have real problems, and you
can't resolve them with the vendor, you may be able to get your bank to
stop payment on the charge until problems are resolved.  (If you're
really paranoid, order by mail rather than over the phone; if you get
burned, the mail fraud laws can work to your benefit.)

> Would it be better to buy a bare bones (Case, Mother Board, and
> Power supply) and then purchase the peripherals separately (Hard
> Disk, monitor, etc)?

If you throw all the piece parts together, throw the switch, and don't
get a DOS prompt, will you know what to do?  Do you have anywhere to
test the individual components?  If not, buying components probably
isn't a good idea.

Paul S. R. Chisholm, AT&T Bell Laboratories
att!mtunq!psrc, psrc@mtunq.att.com, AT&T Mail !psrchisholm
I'm not speaking for the company, I'm just speaking my mind.

mm@lectroid.sw.stratus.com (Mike Mahler) (08/06/90)

	As part of my job I needed to find the lowest price
	PC that would run the IBM PC/370 Channel Emulator
	(an IBM made board).  Only the DEL System 200 seemed
	to be 100% HARDWARE compatible in this respect.

	For what it's worth...




--


	"And I'm hovering like a fly, 
	waiting for the windshield on a freeway."  -Genesis (Peter Gabriel)

rose@sunset.sedd.trw.com (08/07/90)

Most of the responses I have gotten indicate that it is best to buy a clone
with the all or most of the hardware in place (i.e. tested by the manufacturer).

With this in mind I would still like to know if there are specific things to 
look for in a clone to help insure that it is a good one.  For example is there
a specific brand of motherboard, monitors, etc. to look for (or avoid)?

As an example of a Clone with a good price.  In the 7/23 Microtimes (LA computer
rag) there is a new? clone called STAR by Microsys Automation Inc. in Sante FE
Springs, CA.  They have a 386/33 w/32 kB cache w/intel 82385,
                  105 MB (15ms) Imprimis IDE HD
                  Super VGA Monitor/Card (1024/768) (512kB on Card)
                  1.2 MB and 1.44 MB Floppies
                  Only 1 MB or RAM (but you can figure approx $80 /MB)

 All this for only $2665

Any comments/Things I should check before buying?

Thanks in advance

Marc