marshall@wind55.seri.gov (Marshall L. Buhl) (10/30/90)
We bought an Elite 16 board with 4 MB of RAM plus serial and parallel ports from Profit Systems a couple of years ago. It came with a five year warranty. Last Spring it died. The software drivers simply said the board was missing. I sent it back for repair and it came back about a month later. It didn't work then either. I sent it back again. After waiting for months, I decided to give them a call. I got one of those recordings saying that the number, (313)647-5010, was no longer in service. I called directory assistance for Birmingham, MI and was told there was no listing for Profit Systems. I guess their name wasn't a very realistic one. I have no idea what happened to my board. I imagine they had a lot of problems with that model and it took them under. Experiences like this make me think twice about buying from small companies. This bothers me. If everyone has my attitude, then it will be next to impossible for new companies to get started. The IBMs and Compaqs of the world will rule and competition will suffer. I don't know what is right. I hate to waste the people's money. Still, I feel it's the government's responsibility to take risks and give small companies a chance. What to do... What to do... -- Marshall L. Buhl, Jr. EMAIL: marshall@seri.gov Senior Computer Missionary VOICE: (303)231-1014 Wind Research Branch 1617 Cole Blvd., Golden, CO 80401-3393 Solar Energy Research Institute Solar - safe energy for a healthy future