[comp.sys.ibm.pc.hardware] HD will not spin up

mikes@pedsga.UUCP (Mike Shulman <shulman>) (10/26/90)

  Well, like the subject line says, I seem to have a masacistic HD. It's
a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
turn on my computer it refuses to spin up. The solution seems to be to
take it out and bang it hard a few times. Then re-install it, and it
works like a champ...until the next time it feels like doing this.
Now, I've heard that this is a known problem with some older HDs of some
brands, so I was wondering - is there also a known solution? (Aside from
buying a new HD, wiseguys!)
  Thanks for your replys!


					       - Mike

jcmorris@mwunix.mitre.org (Joe Morris) (10/26/90)

In a recent article mikes@pedsga.UUCP (Mike Shulman) writes:
 
>  Well, like the subject line says, I seem to have a masacistic HD. It's
>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>turn on my computer it refuses to spin up. The solution seems to be to
>take it out and bang it hard a few times. Then re-install it, and it
>works like a champ...until the next time it feels like doing this.
>Now, I've heard that this is a known problem with some older HDs of some
>brands, so I was wondering - is there also a known solution? (Aside from
>buying a new HD, wiseguys!)

Have you talked to Seagate about this?  I don't have any experience
with their drive as such, but last year IBM replaced a slew of drives
(primarily in the PS/2-70 series) which showed this symptom.   The problem
was that the lubricant on the drive shaft was leaking out, and the shaft
was binding to a degree that the motor didn't have enough torque to break
it loose after it had been stopped for a while.  (My machine developed the
symptom only after I heard of the recall...execllent timing!)

A temporary bypass could be to pick up the entire unit (DON'T bang the disk!)
and rotate it sharply to rotate the drive case around the platter...thus
breaking the shaft free.  Put the case back down an power up with fingers
crossed.

I expect that the trouble spot is inside the sealed area, so I don't know
of anything you can do to fix it unless you've got a REAL clean room handy.

Joe Morris

sonny@charybdis.harris-atd.com (Bob Davis) (10/26/90)

In article <1447@pedsga.UUCP> mikes@pedsga.UUCP (Mike Shulman <shulman>,SPCSYS,7586) writes:
>
>  Well, like the subject line says, I seem to have a masacistic HD. It's
>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>turn on my computer it refuses to spin up. The solution seems to be to
>take it out and bang it hard a few times. Then re-install it, and it
>works like a champ...until the next time it feels like doing this.
>Now, I've heard that this is a known problem with some older HDs of some
>brands, so I was wondering - is there also a known solution? (Aside from
>buying a new HD, wiseguys!)
>  Thanks for your replys!
>
	I have a Seagate ST-138R 32M RLL drive that developed this
problem after one year of use (after warranty). And for the past
year I have had to "kick-start" the *@#?! thing...I always have the
most Angelic Thoughts of Seagate as I go through this daily ritual 
for the gods of Mediocrity, paying daily penance for my Abject Poverty.
And, Folks, it ain't like this problem is infrequent. One hears of the
problem ALL THE TIME. WHY DON'T THEY MAKE THE PRODUCTS RIGHT? Haven't
corners been cut a bit too close somewhere in not giving the spindle
motors quite enough torque? Or something like that?
	On a more helpful note, it probably is not a great idea to continue
beating the drive into performing its intended function. I don't know
about your ST125, but on my ST138R, I can actually spin the platters
by using a credit card to reach in above the cable connectors to move
an exposed "drum" connected to the platters. Spinning the "drum" for one
full turn and then putting the drive back into the machine usually does
the trick for me.
	You have my sympathy.
______________________________________________________________________________
Bob Davis, UofALA'66   \\ INTERNET : sonny@trantor.harris-atd.com  |  _   _  |
Harris Corporation, ESS \\    UUCP : ...!uunet!x102a!trantor!sonny |_| |_| | |
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Melbourne, FL 32902        \\  FAX : (407) 729-2537 | FOR MYSELF.  |_________|

aiko@tulip.cs.odu.edu (John K Hayes) (10/27/90)

>In article <1447@pedsga.UUCP> mikes@pedsga.UUCP (Mike Shulman <shulman>,SPCSYS,7586) writes:
>>
>>  Well, like the subject line says, I seem to have a masacistic HD. It's
>>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>>turn on my computer it refuses to spin up. The solution seems to be to
>>take it out and bang it hard a few times. Then re-install it, and it
>>works like a champ...until the next time it feels like doing this.


In article <4668@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
>	I have a Seagate ST-138R 32M RLL drive that developed this
>problem after one year of use (after warranty). And for the past
>year I have had to "kick-start" the *@#?! thing...


Yaas.  It seems to me that the Seagate folks put out some pretty raunchy stuff.
As for RLL drives in general - these seem to be the most unstable type drives
around (at least for the 32M variety or lower).  I think I have heard that the
RLL format works better in larger varieties.  But - I don't know.  And if it
were me buying a large disk I would probably go for an ESDI type.
But the kind of trouble I've had with the RLLs is the frequent need to
re-format after the disk gets fried somehow.  I know DOS has something to
do with this (directory structures getting trashed), but it seems to happen
more frequently on our RLL drives.  I never had the stopped up motor problem.

It's hard to understand that a company with such a large share of the market
like Seagate can get away with making such junk.
Of course, I guess some of their stuff is ok, tho.
-- 
    ---{john hayes}  Old Dominion University; Norfolk, Virginia USA
                     internet: aiko@cs.odu.edu
                     Home: (804) 622-8348     Work: (804) 460-2241 ext 134  

sigma@pawl.rpi.edu (Kevin J Martin) (10/27/90)

aiko@tulip.cs.odu.edu (John K Hayes) writes:
>As for RLL drives in general - these seem to be the most unstable type drives
>around (at least for the 32M variety or lower).  I think I have heard that the
>RLL format works better in larger varieties.  But - I don't know.  And if it
>were me buying a large disk I would probably go for an ESDI type.

I've gone through three Seagate RLL drives, and the only one that's given
me any serious trouble was the ST4144R (their largest RLL, I believe, at
122.7 Mb).  It started out fine.  Within two weeks, the seeks were basso
profundo.  Within four weeks, it would actually do a random seek on its own
sometimes!  The very next day after that, it started doing full seeks
(badump badump badump) and then died completely.  It makes the same full
seek noise when turned on, but doesn't respond to the computer at all.
Yes, I know that sounds like a controller problem, but the controller can
run two other Seagate RLL drives with no problems.  The hard drive has been
returned.

Why didn't I go with an ESDI?  I wanted to be able to keep my old RLL
drives around, using the 65Mb with the 122Mb, and keeping the age-weary
32Mb model around for emergencies such as this.

>It's hard to understand that a company with such a large share of the market
>like Seagate can get away with making such junk.
>Of course, I guess some of their stuff is ok, tho.

I don't know why I continue to like Seagate - several models are almost
completely junk.  I guess I just haven't had any experience with other
brands.  Toshiba is highly recommended... right?

-- 
Kevin Martin
sigma@rpi.edu

jmh@coyote.uucp (John Hughes) (10/28/90)

In article <1447@pedsga.UUCP> mikes@pedsga.UUCP (Mike Shulman <shulman>,SPCSYS,7586) writes:
>
>  Well, like the subject line says, I seem to have a masacistic HD. It's
>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>turn on my computer it refuses to spin up. The solution seems to be to
>take it out and bang it hard a few times. Then re-install it, and it
>works like a champ...until the next time it feels like doing this.
>Now, I've heard that this is a known problem with some older HDs of some
>brands, so I was wondering - is there also a known solution? (Aside from
>buying a new HD, wiseguys!)
>  Thanks for your replys!
>
>
>					       - Mike

I don't know about the ST125, but on some of the older drive types that
kind of problem could be caused by (1) the brake shoe not releasing all
the way (eg. the solenoid core rod had some dust/gunk on it), (2) the
rotary contactor (usually in the middle of the PCB) wasn't sitting well
on the little carbon button which is attached to the axis of the platter
rotor assembly, or (3) the motor harness connector needed a dose of
something like Cramolin (sometimes no tach signal = no work).

By the way, banging on a hard drive is a pretty sure way to leave lots
and lots of nice gouges in the platters, and lots of oxide chips
running around loose in the platter housing. Upshot: Don't bang it,
fix it.

-- 
==============================================================================
 John M. Hughes    | jmh@coyote.UUCP                  | Programmer at large,
 P.O. Box 43305    | john.hughes@emdisle.fidonet.org  | or large programmer.
 Tucson, AZ 85719  | noao!coyote!jmh                  | Take your choice,

zenith-steven@cs.yale.edu (Steven Ericsson Zenith) (10/28/90)

In article <1447@pedsga.UUCP> mikes@pedsga.UUCP (Mike Shulman <shulman>,SPCSYS,7586) writes:
> [...] every once in a while when I
>turn on my computer it refuses to spin up. The solution seems to be to
>take it out and bang it hard a few times. Then re-install it, and it
>works like a champ...until the next time it feels like doing this.

I'd be surprised if this problem was caused by your hard disk -
However, I wouldn't be surprised if you have caused serious - i.e.
irreparable - damage to your drive by banging it hard. The problem is
probably a poorly seated controller card or drive connection. The reason
the problem cures itself when you take the drive out is that at the same
time you reseat the offending connection.

Steven



-- 
Steven Ericsson Zenith              *            email: zenith@cs.yale.edu
Fax: (203) 466 2768                 |            voice: (203) 466 2587
   "All see beauty as beauty only because they see ugliness" LaoTzu
Yale University Dept of Computer Science 51 Prospect St New Haven CT 06520 USA

trd10523@uxa.cso.uiuc.edu (Die Hard Cub Fan) (10/29/90)

In article <1990Oct26.201641.25090@cs.odu.edu> aiko@cs.odu.edu (John K Hayes) writes:
>>In article <1447@pedsga.UUCP> mikes@pedsga.UUCP (Mike Shulman <shulman>,SPCSYS,7586) writes:
>>>
>>>  Well, like the subject line says, I seem to have a masacistic HD. It's
>>>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>>>turn on my computer it refuses to spin up. The solution seems to be to
>>>take it out and bang it hard a few times. Then re-install it, and it
>>>works like a champ...until the next time it feels like doing this.
>
>
>In article <4668@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
>>	I have a Seagate ST-138R 32M RLL drive that developed this
>>problem after one year of use (after warranty). And for the past
>>year I have had to "kick-start" the *@#?! thing...
>
>
>Yaas.  It seems to me that the Seagate folks put out some pretty raunchy stuff.
>As for RLL drives in general - these seem to be the most unstable type drives
>around (at least for the 32M variety or lower).  I think I have heard that the
>RLL format works better in larger varieties.  But - I don't know.  And if it
>were me buying a large disk I would probably go for an ESDI type.
>But the kind of trouble I've had with the RLLs is the frequent need to
>re-format after the disk gets fried somehow.  I know DOS has something to
>
>It's hard to understand that a company with such a large share of the market
>like Seagate can get away with making such junk.
>Of course, I guess some of their stuff is ok, tho.

I have to speak up in defense of Seagate here. I had an ST138R that did the
EXACT same thing - crapped out after 18 months of faithful service. After
yelling at a couple of hard drive dealers, I found out that the problem was the
lubricant used on the motor shaft. It is not silicone based, so it seizes up
with time. (So, banging it un-seizes it enough for the motor to drive it.)

Well, after hearing this, I proceeded to send Seagate a NASTY letter on their
tech support BBS system (1-408-438-8771, 1200 bps). They explained that this
happened a lot to the first generation of these drives. He gave me an RMA numberand I sent it in, despite the lack of warranty. They replaced it for a $40 fee
and 30 days [they're very strict on the 30 days] of waiting. I now have a
"second generation" ST138R, with which they gave me a 90 day warranty. I have
had no problems since then. (I don't know about a year from now :-) )

Bottom line: Seagate has always meant quality to me for years. It looks to me
that they're willing to admit when they make a mistake. I'm not about to give
up on them.

--
///////////////////////////////////////////////////////////////////////////
/ Todd Davis                        INTERNET: trd10523@uxa.cso.uiuc.edu   /
/ Computer Engineering Student   COORDINATES: 40 06' 47" N / 88 13' 35 W  /
/ University of Illinois at Urbana-Champaign                              /
///////////////////////////////////////////////////////////////////////////

freewill@pawl.rpi.edu (Jenni L. Lexau) (10/30/90)

  
"no spin-up" is a real problem wth old and new Seagate drives.  I've
seen it happen with several St-138's and ST-251's.  The problem seems
to be (at least from what I was able to get out of the Seagate techs)
that the drives heads actually stick to the platters.  Lubrications is
apparently difficult without affecting the media.  The fix seems to be:
don't turn off the machine!  They don't make that much noise.
   
As to Toshiba drives being more reliable, it's been my experience that 
Toshiba drives don't have a spin-up problem because they crash before
they're old enough to develop spin-up problems.  (I'm not trying to
slam Toshiba here...mearly saying that I've had a couple of bad
experiences with their drives.)
   
Opening a drive in a normal office environment WILL kill it, even
if it's only open for a few seconds.
   
Quimby
  
(quimby@rpitsmts.bitnet, quimby@mts.rpi.edu)
  

sonny@charybdis.harris-atd.com (Bob Davis) (10/30/90)

In article <0!8%_**@rpi.edu> freewill@pawl.rpi.edu (Jenni L. Lexau) writes:
>
>  
	[DELETIONS]
>   
>Opening a drive in a normal office environment WILL kill it, even
>if it's only open for a few seconds.
>   

	Has anyone tried this? I know it is
supposed to be a bad idea, but...

	If you ever opened a drive and then had it function
satisfactorily afterwards, please tell me. Or, if it was
kaput afterwards. tell me that, too.
	Thanks.


______________________________________________________________________________
Bob Davis, UofALA'66   \\ INTERNET : sonny@trantor.harris-atd.com  |  _   _  |
Harris Corporation, ESS \\    UUCP : ...!uunet!x102a!trantor!sonny |_| |_| | |
Advanced Technology Dept.\\ AETHER : K4VNO          |==============|_/\/\/\|_|
PO Box 37, MS 3A/1912     \\ VOICE : (407) 727-5886 | I SPEAK ONLY | |_| |_| |
Melbourne, FL 32902        \\  FAX : (407) 729-2537 | FOR MYSELF.  |_________|

esaholm@polaris.utu.fi (Esa Holmberg) (10/30/90)

freewill@pawl.rpi.edu (Jenni L. Lexau) writes:

>Opening a drive in a normal office environment WILL kill it, even
>if it's only open for a few seconds.

	In that case I have two dead hard discs working just
	perfectly after a small repair/cleanup on my living
	room table.. I just hope the discs will never notice
	that they have died for a long time ago :-D
-- 
 _________________________________________________________________________
(  Esa Holmberg, Turku Telephone Company, AXE, Linnankatu 4, 20100 TURKU, )
 ) Finland ! Elisa: Holmberg Esa TT (tt) ! fax +358 21 502 298           /
(  Internet: esaholm@utu.fi, esa.holmberg/o=tt/@elisa.fi                /

jmh@coyote.uucp (John Hughes) (10/30/90)

In article <4677@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
>In article <0!8%_**@rpi.edu> freewill@pawl.rpi.edu (Jenni L. Lexau) writes:
>>
>>  
>	[DELETIONS]
>>   
>>Opening a drive in a normal office environment WILL kill it, even
>>if it's only open for a few seconds.
>>   
>
>	Has anyone tried this? I know it is
>supposed to be a bad idea, but...
>
>	If you ever opened a drive and then had it function
>satisfactorily afterwards, please tell me. Or, if it was
>kaput afterwards. tell me that, too.
>	Thanks.
>

I once opened an old 5 meg Tandon, fiddled with the head arm assembly,
put it back together, and.... it worked for about a week. Then it
died with an interesting "screeching" noise (eg. direct head contact
with the platter :-) ). In fact, it sounded a *lot* like the big
10-stack drive wherein I inadvertanly installed a replacement head
assembly upside down. That was interesting, too. What wasn't so
interesting was my having to shell out some big bucks for a new disk
pack, but that's another story.

Upshot: Unless you have a clean-air stall, or access to a clean room,
I don't think that the close tolerances on Winchesters allow for any
such fun and games.



-- 
==============================================================================
 John M. Hughes    | jmh@coyote.UUCP                  | Programmer at large,
 P.O. Box 43305    | john.hughes@emdisle.fidonet.org  | or large programmer.
 Tucson, AZ 85719  | noao!coyote!jmh                  | Take your choice,

brim@cbmvax.commodore.com (Mike Brim - Product Assurance) (10/30/90)

In article <4677@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
> 
> 	If you ever opened a drive and then had it function
> satisfactorily afterwards, please tell me. Or, if it was
> kaput afterwards. tell me that, too.
> 	Thanks.

Some years ago a friend and I opened a CMI 20meg HD.  With the cover off (in a
standard office room), we formatted and installed a few programs on it.  After
a period of about 3 hours R/W errors appeared.  We reformatted the HD again 
and about a third of the drive was locked up in bad sectors.  We repeated this
about 4 times until only a few megs were usable.  The cover was off the whole 
time.  But then again most of the CMI drives I worked with had this problem even
with the cover on!
-- 
********************************************************************************
Disclaimer: My company knows not what I say (or do).

Mike Brim			     |	Commodore Electronics Limited
PC Analyst - System Evaluation Group | 	West Chester, PA 19380
Product Assurance		     |	InterNet: brim@cbmvax.commodore.com
********************************************************************************

poffen@sj.ate.slb.com (Russ Poffenberger) (10/31/90)

In article <4677@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
>In article <0!8%_**@rpi.edu> freewill@pawl.rpi.edu (Jenni L. Lexau) writes:
>>
>>  
>	[DELETIONS]
>>   
>>Opening a drive in a normal office environment WILL kill it, even
>>if it's only open for a few seconds.
>>   
>
>	Has anyone tried this? I know it is
>supposed to be a bad idea, but...
>
>	If you ever opened a drive and then had it function
>satisfactorily afterwards, please tell me. Or, if it was
>kaput afterwards. tell me that, too.
>	Thanks.
>
>

A hard disk drive can ONLY be opened up and worked on in a clean room. The
heads fly so close to the platter that even a smoke particle can wedge between
the head and platter doing irreparable damage to both the head and media.

There are many shops qualified to do disk drive repair. Pick up a copy of the
Computer Shopper.

Russ Poffenberger               DOMAIN: poffen@sj.ate.slb.com
Schlumberger Technologies       UUCP:   {uunet,decwrl,amdahl}!sjsca4!poffen
1601 Technology Drive		CIS:	72401,276
San Jose, Ca. 95110             (408)437-5254

sophist@brainiac.raidernet.com (Phillip McReynolds) (10/31/90)

trd10523@uxa.cso.uiuc.edu (Die Hard Cub Fan) writes:

[Lots of stuff deleted.]

> ...I found out that the problem was the
> lubricant used on the motor shaft. It is not silicone based, so it seizes up
> with time. (So, banging it un-seizes it enough for the motor to drive it.)
> 
> Well, after hearing this, I proceeded to send Seagate a NASTY letter on their
> tech support BBS system (1-408-438-8771, 1200 bps). They explained that this
> happened a lot to the first generation of these drives. He gave me an RMA num

[more stuff delted]

Is there some way of determining which generation of these drives one
has (by serial numbers or something)?  I own an ST-238R which also has
the letters 'PR' right after the model number.  I would be really
interested in finding out whether my drive is going to seize up after 18
months of service (I've only had it since May).

BTW, 18 months *is* conveniently after the expiration of the Warranty.


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Phillip A. McReynolds,                  sophist@brainiac.raidernet.com
Licensed Philosopher              org:  Phillip's Philosophy Shop, Inc.
(MPA Certified)                "Quality Philosophy Products Since 1990"
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

ted@polyof.poly.edu (Theodore S. Kapela, Staff) (10/31/90)

In article <124554@linus.mitre.org> jcmorris@mwunix.mitre.org (Joe Morris) writes:
>In a recent article mikes@pedsga.UUCP (Mike Shulman) writes:
> 
>>  Well, like the subject line says, I seem to have a masacistic HD. It's
>>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
>>turn on my computer it refuses to spin up. The solution seems to be to
>>take it out and bang it hard a few times. Then re-install it, and it
                  ^^^^^^^^^^^^
  You do WHAT with your hard drive?  You should *NEVER* bang a hard drive!
You may try to turn the platters (actually the drum on top on some drives
if you can get to it.).  The last thing you want is to have the heads 
crash into the platters.  Banging the drive hard is definitely one way
to do this.

>
>Have you talked to Seagate about this?  I don't have any experience
>with their drive as such, but last year IBM replaced a slew of drives
>(primarily in the PS/2-70 series) which showed this symptom.   The problem

I have never had any trouble either.  I currently own two Seagate ST238R's,
One is five years old, the other is four years old.  They are 32M RLL format
drives.  When I first got the drives, I did a low level format once.
Never again did I even think about having to low-level format the drives
again.  I have never gotten "sector not found" or "general failure" errors
which could indicate this would be needed.  I have also NEVER had a problem
with the drives "Sticking".  The drives would get random use.  Very heavy
use for a few days, then no use at all for a few days.  They have (un-
fortunately) gone through some pretty severe temperature and humidy extremes.
Still, I have never had a problem.

-- 
...............................................................................
    Theodore S. Kapela                  (516) 755-4299 [Voice, Days]
    ted@polyof.poly.edu	                (516) 473-7746 [FAX]
           "Another brilliant mind corrupted by education"

mlbarrow@athena.mit.edu (Michael L Barrow) (10/31/90)

The temporary solution to your problem is to not turn off the hard disk
once you get it spinning. It is suffering from something called
"sticktion" -- a pseudo-professional term that describes the hard disk
platters refusing to spin up.

Usually, tapping a disk while it is trying to spin up will solve the
problem (at least for that power-up session). I am _not_ saying to
"bang" on the disk -- this is not smart!!!

Also, I don't suggest opening the drive. It is air-tight for a specific
purpose, right? I have never tried the hard drive repair places, since
the last time I checked, they cost a few hundred bucks. I preferred to
purchase a brand new drive with a warranty, instead. I hung the old one
from the ceiling as part of my mini computer museum.

Hope this all helps!!!

--
--Michael L Barrow
mlbarrow@athena.mit.edu
o MIT Information Systems/Information Services MCR Consultant
o Project Athena Volunteer User Consultant
o Member, Student Information Processing Board (SIPB)
o Oh, yeah.....I'm a student too! (MIT '93)

gsteckel@vergil.East.Sun.COM (Geoff Steckel - Sun BOS Software) (11/01/90)

A number of winchester disk manufacturers have experienced the
`heads stuck to platter' problem - I've observed it on two,
and several friends have seen it on others.  Names removed to
protect the guilty.

Cure:  keep the heads moving.  On my systems using Seagate drives
(since these are ones on which I have >personally< observed the problem)
I have a background program which reads a random block every minute
or three.  This ensures that the heads move around.  Since I installed
this program on my machines, I've had no stuck heads problems.

A FE from a major manufacturer first described this problem as he
was installing the upgrade to my 14" Mega-mega-disk which implemented
the random seeks in the drive firmware.

Note: the Adaptec 1542A SCSI BIOS >>apparently<< does something of
this sort.  Any disks connected via this host adapter occasionally
chatter for otherwise unknown reasons.

I hope this helps.
	geoff steckel (gwes@wjh12.harvard.EDU)
			(...!husc6!wjh12!omnivore!gws)
Disclaimer: I am not affiliated with Sun Microsystems, despite the From: line.
This posting is entirely the author's responsibility.

sonny@charybdis.harris-atd.com (Bob Davis) (11/01/90)

In article <3138@jaytee.East.Sun.COM> gsteckel@east.sun.com (Geoff Steckel - Sun BOS Software) writes:
>A number of winchester disk manufacturers have experienced the
>`heads stuck to platter' problem - I've observed it on two,
>and several friends have seen it on others.  Names removed to
>protect the guilty.
>
>Cure:  keep the heads moving.  On my systems using Seagate drives
>(since these are ones on which I have >personally< observed the problem)
>I have a background program which reads a random block every minute
>or three.  This ensures that the heads move around.  Since I installed
>this program on my machines, I've had no stuck heads problems.
>
	Sir:
	I am ENTIRELY confused by your post. Do you mean that
even though the platters are spinning at a very high rate, the heads
somehow will sometimes suddenly "stick to the platters"? And that
simply moving the heads occasionally will stop this from occuring?
	Remarkable.



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pnelson@hobbes.uucp (Phil Nelson) (11/02/90)

 I have both a 125 and 238R (though I use the 238R with MFM controller)
I have had 'stiction' probs with both of these. Stiction is when the heads
get glued to the platter by too much lubricant. Short of replacing the
drive, I know of two easy ways of dealing with this situation:

1. Don't shut the drive down (no, I am not kidding, just leave the PC on).

2. If you must shut the PC down, don't park the heads, and don't leave it
   off for very long.


 The subject of stiction and Seagate drives has been discussed to death in
the old comp.sys.ibm.pc, maybe you can find it in an archive somewhere.

--
Phil Nelson . ames!pyramid!oliveb!tymix!hobbes!pnelson . Voice:408-922-7508

	Clean House...
		and Senate!

gsteckel@vergil.East.Sun.COM (Geoff Steckel - Sun BOS Software) (11/02/90)

In article <4710@trantor.harris-atd.com> sonny@trantor.harris-atd.com (Bob Davis) writes:
>In article <3138@jaytee.East.Sun.COM> gsteckel@east.sun.com (Geoff Steckel - Sun BOS Software) writes:
>>A number of winchester disk manufacturers have experienced the
>>`heads stuck to platter' problem - I've observed it on two,
>>
>>Cure:  keep the heads moving.
>>
>	Sir:
>	I am ENTIRELY confused by your post. Do you mean that
>even though the platters are spinning at a very high rate, the heads
>somehow will sometimes suddenly "stick to the platters"? And that
>simply moving the heads occasionally will stop this from occuring?
>	Remarkable.

The story according to the nameless FE is that the platter lubricant
`piles up' somewhere (it wasn't clear whether is was on the head
or on the disk surface), allowing/causing the heads to stick to the
disk when you finally shut it down.  This phenomenon is restricted
to situations in which the disks are run for days to weeks at a time;
it takes a long time with the heads in one place to deplete/move
the lubricant.  Sorry about the unclear posting; the original info
wasn't that clear.  Any disk manufacturing engineers care to clarify
this?

	geoff steckel (gwes@wjh12.harvard.EDU)
			(...!husc6!wjh12!omnivore!gws)
Disclaimer: I am not affiliated with Sun Microsystems, despite the From: line.
This posting is entirely the author's responsibility.

tomf@cms2.UUCP (Tom Fortner) (11/03/90)

In article <PL6%}?*@rpi.edu# sigma@pawl.rpi.edu (Kevin J Martin) writes:
#aiko@tulip.cs.odu.edu (John K Hayes) writes:
#>As for RLL drives in general - these seem to be the most unstable type drives
#>around (at least for the 32M variety or lower).  I think I have heard that the
#>RLL format works better in larger varieties.  But - I don't know.  And if it
#>were me buying a large disk I would probably go for an ESDI type.
#
#I've gone through three Seagate RLL drives, and the only one that's given
#me any serious trouble was the ST4144R (their largest RLL, I believe, at
#122.7 Mb).  It started out fine.  Within two weeks, the seeks were basso
#profundo.  Within four weeks, it would actually do a random seek on its own
#sometimes!  The very next day after that, it started doing full seeks
#(badump badump badump) and then died completely.  It makes the same full
#seek noise when turned on, but doesn't respond to the computer at all.
#Yes, I know that sounds like a controller problem, but the controller can
#run two other Seagate RLL drives with no problems.  The hard drive has been
#returned.
#
#Why didn't I go with an ESDI?  I wanted to be able to keep my old RLL
#drives around, using the 65Mb with the 122Mb, and keeping the age-weary
#32Mb model around for emergencies such as this.
#
#>It's hard to understand that a company with such a large share of the market
#>like Seagate can get away with making such junk.
#>Of course, I guess some of their stuff is ok, tho.
#
#I don't know why I continue to like Seagate - several models are almost
#completely junk.  I guess I just haven't had any experience with other
#brands.  Toshiba is highly recommended... right?
#

No, we had a Toshiba MK series (90 MB) that failed after only 8 months in
operation. It began doing full seeks on its own and then stopped doing 
anything. Then rebooting, I found Dos telling me that there was no drive
C:. All data was lost. So, we called the area Toshiba repair center to be
told that Toshiba has closed all their US repair centers, and that the
warrenty was not honored. Needless to say, I bought a Micropolis 1335
to replace it, since a clean room here in town can service it.

I have a Seagate drive in my machine at home(ST-277R). It replaced a 
Seagate drive that I outgrew in 3 years time (ST-238R). I have installed
Seagate ST-225s and ST-238s in many machines. I have yet to have one fail
in 3 years time.

But the 3.5" drives are mostly thin-film drives (not just Seagate's, every
manufacturer's) and thin-film is not yet reliable enough for me to try
one. The stiction problem is usually related to thin-film lubricant binding
the head to the platter, or the magnetic field binding the head to the platter.
Whatever the cause, I'm sticking with the old media until thin-film problems
are solved. 

Thin-film is not just a Seagate technology, and the rest of the industry has
the same problem as Seagate.
Tom

-- 
    Tom Fortner                        ** The greatest gift a man can offer 
    Christian Medical & Dental Society ** his Maker is a repentant committed 
    UUCP: cms2!tomf                    ** life and a disciplined, diligent 
    INTERNET: tomf@cms2.lonestar.org   ** mind.

tomf@cms2.UUCP (Tom Fortner) (11/06/90)

In article <1990Oct30.204817.10657@polyof.poly.edu# ted@polyof.poly.edu (Theodore S. Kapela, Staff) writes:
#In article <124554@linus.mitre.org> jcmorris@mwunix.mitre.org (Joe Morris) writes:
#>In a recent article mikes@pedsga.UUCP (Mike Shulman) writes:
#> 
#>>  Well, like the subject line says, I seem to have a masacistic HD. It's
#>>a Seagate ST125 (20 Meg, 3.5 format), and every once in a while when I
#>>turn on my computer it refuses to spin up. The solution seems to be to
#>>take it out and bang it hard a few times. Then re-install it, and it
#                  ^^^^^^^^^^^^
#  You do WHAT with your hard drive?  You should *NEVER* bang a hard drive!
#You may try to turn the platters (actually the drum on top on some drives
#if you can get to it.).  The last thing you want is to have the heads 
#crash into the platters.  Banging the drive hard is definitely one way
#to do this.
#
#>
#>Have you talked to Seagate about this?  I don't have any experience
#>with their drive as such, but last year IBM replaced a slew of drives
#>(primarily in the PS/2-70 series) which showed this symptom.   The problem
#
#I have never had any trouble either.  I currently own two Seagate ST238R's,
#One is five years old, the other is four years old.  They are 32M RLL format
#drives.  When I first got the drives, I did a low level format once.
#Never again did I even think about having to low-level format the drives
#again.  I have never gotten "sector not found" or "general failure" errors
#which could indicate this would be needed.  I have also NEVER had a problem
#with the drives "Sticking".  The drives would get random use.  Very heavy
#use for a few days, then no use at all for a few days.  They have (un-
#fortunately) gone through some pretty severe temperature and humidy extremes.
#Still, I have never had a problem.
#
#-- 
#...............................................................................

I agree. I have installed several ST-225s and ST-238s in the last few years
and have found them to be very reliable. I had one in my XT at home for 3 years
before I filled it up and had to replace it. 

I replaced it with an ST-277R. I like Seagate drives.
Tom

-- 
    Tom Fortner                        ** The greatest gift a man can offer 
    Christian Medical & Dental Society ** his Maker is a repentant committed 
    UUCP: cms2!tomf                    ** life and a disciplined, diligent 
    INTERNET: tomf@cms2.lonestar.org   ** mind.