zentner@cb.ecn.purdue.edu (Michael Zentner) (12/19/90)
Thanks to almost everyone who replied as to my original query.
There was a good deal of helpful information given. Since I
seem to not be the only one plagued by this problem, I thought
I'd relate the success story to those interested.
Quick recap: I had my supply replaced 3 years ago and was charged for
it (computer 2 years old at the time). An article was posted here
telling of a silent recall. I called Compaq and complained. They said
Deskpros with serial numbers from 4518-4611 and power supplies with codes
from 4505-4603 and 6505-6603 should have been covered under the now
expired silent recall. They gave me a free one this time anyway.
Anyone else with this problem should give them a call if interested.
(713)-370-0412 in my case it was well worth the $1 call and was handled
within a few days.
--
Mike Zentner
School of Chemical Engineering zentner@cn.ecn.purdue.edu
Purdue University, CMET Building zentner@purche.bitnet
West Lafayette, IN 47907 {ihnp4,ucbvax}!pur-ee!zentner