[comp.sys.ibm.pc.hardware] Gateway 2000, Win 3.0, & Excel 2.1C???

todd@uhunix1.uhcc.Hawaii.Edu (Todd Ogasawara) (02/03/91)

I just received my 33MHz 80386 Gateway 2000 yesterday and started moving my
software from my old AT clone to it today. I've run into a problem with
Microsoft Excel 2.1C (upgrade released in December 1989). The problem is
that Excel locks up right after the startup screen (the empty spreadsheet)
appears in either Windows 3.0 Standard or 386Enchanced mode. It works ok if
I run Windows 3.0 in Real mode. Excel 2.1C ran fine on my old 10MHz 286 in
Windows 3.0 Standard mode. And, I've seen it run on an Acer 1100/25 (25MHz
386) in Standard and 386Enhanced mode, so I suspect the problem lies in the
Gateway itself. Any clues out there? Here is my configuration:

	33MHz 386 Micronics motherboard w/64K cache
	01/15/88 Phoenix BIOS
	4M RAM (PC-Cache 6.0 uses 1M of this as a disk cache)
	4M Permanent swap file

If anyone has any ideas, please let me know. This is the only Windows
software that has bombed out so far. Word for Windows 1.1, Adobe Type
Manager, etc. seem to work fine so far (I think).
--
Todd Ogasawara, U. of Hawaii
UUCP:		{uunet,ucbvax,dcdwest}!ucsd!nosc!uhunix!todd
BITNET:		todd@uhunix
INTERNET:	todd@uhunix.UHCC.HAWAII.EDU

pschwart@vms.macc.wisc.edu (Paul Schwartz) (02/04/91)

In article <11279@uhccux.uhcc.Hawaii.Edu>, todd@uhunix1.uhcc.Hawaii.Edu (Todd Ogasawara) writes...

>I just received my 33MHz 80386 Gateway 2000 yesterday and started moving my
>software from my old AT clone to it today. I've run into a problem with
>Microsoft Excel 2.1C (upgrade released in December 1989). The problem is
>that Excel locks up right after the startup screen (the empty spreadsheet)
>appears in either Windows 3.0 Standard or 386Enchanced mode. It works ok if
>I run Windows 3.0 in Real mode. Excel 2.1C ran fine on my old 10MHz 286 in
>Windows 3.0 Standard mode. And, I've seen it run on an Acer 1100/25 (25MHz
>386) in Standard and 386Enhanced mode, so I suspect the problem lies in the
>Gateway itself. Any clues out there? Here is my configuration:
> 

Excel 2.1C was not designed for the 386Enhanced mode(Microsoft breaking THEIR
rules again, sigh).  You need to get 2.1d or 3.0.

    						- Z -

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|  PauL M SchwartZ              |                                             | 
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wolfe@vw.ece.cmu.edu (Andrew Wolfe) (02/17/91)

I was upgraded free to 2.1d when I ordered Windows 3.0 from Microsoft.  Try
calling them.