pgt@hpfcso.FC.HP.COM (Paul G. Tobin) (03/08/91)
Has anyone bought a Voice Mail card for their PC yet? I'd like to find out who manufactures cards that do Voice Mail, telebroadcasting, and telemarketing (receiving inbound calls and taking names, etc). I've only seen references to the "Complete" card in mail-order ads, but don't who manufactures it so I can't contact the company for their literature. I've been digging around in PC rags, but haven't found any recent articles on the subject. As always, your help is greatly appreciated! Paul Tobin pgt@hpfcla.fc.hp.com
sean@apexepa.UUCP (Sean Donovan) (03/09/91)
In article <15660005@hpfcso.FC.HP.COM> pgt@hpfcso.FC.HP.COM (Paul G. Tobin) writes: > Has anyone bought a Voice Mail card for their PC yet? I'd >like to find out who manufactures cards that do Voice Mail, >telebroadcasting, and telemarketing (receiving inbound calls and >taking names, etc). I have worked with two manufacturers: Dialogic and Rhetorex. The Rhetorex line card comes in two and four port(lines) varities. It is based on a digital signal processor. The card functions through downloadable software to carry out board functions. This means you can upgrade to higher functionality by installing a new device driver, instead of replacing the card. The quality of the sound recording is excellent. You can specify frequency and sample size for a recording. The support software is minimal and the programmers manual is passable. Last price I recall for the 4 port version is $995.00 Dialogic is the kingpin in the Voice Mail at the PC level industry. Their base product is the D40/D41 line of voice processing cards. They start at about $1200.00 for the basic 4 port version and go up. They also provide a wider array of support hardware to extend you voice processing system. They provide the basic C library the same as Rhetorex to interface to the device driver. Although I have read about other support software for this line of boards, I haven't actually used any. The software interface to both boards is more or less equivilent. My personal preference is to Rhetorex. The card itself has high hardware functionality. The sound quality is better, it is extensible through software upgrades, and the service I received from the people at Rhetorex was much better (i.e. They shipped what I needed on time and got it right the first time/ unfortunately this was not the case with Dialogic). Tech support for each was equally bad however. If it was a simple questions they could answer it. If not, I was on my own. >Paul Tobin pgt@hpfcla.fc.hp.com Sean Donovan uunet!apexepa!sean