[comp.sys.ibm.pc.hardware] Maxtor Drive Warranty Repairs/Exchange

heiser@tdw206.ed.ray.com (Bill Heiser - Unix Sys Admin) (04/02/91)

Has anyone else had any experience with Maxtor for warranty repair/
replacement?  I sent a drive in FOUR weeks ago, and have heard nary
a peep from them.  I have called numerous times over the past week or so,
and have never gotten a reply.  This is *extremely* annoying to not get
a reply from a place of business.  

How long does it usually take to get a drive back from Maxtor?

Four weeks seems extremely excessive ...


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