ray@ole.UUCP (Ray Berry) (02/13/91)
A word to the wise if you report a bug to Microsoft: make sure you document the name of the person you report it to and the date you do so. I turned in a C6.0A bug in early January- I was told if it was confirmed I would receive a free update to the next release of the compiler as a "finders fee". Today I learned that although the bug has been placed in their database, there is no record of my having reported it - so I'm out of luck. I explicitly asked MS to correct this snafu- and they explicitly declined my request. I guess big companies don't *have* to be nice :-). You have been warned. (the bug? if you inline code the asm instruction FILD with a dd argument, the compiler coerces it to a FLD instruction). -- Ray Berry kb7ht uucp: ...sumax!ole!ray CIS: 73407,3152 /* "inquire within" */ "But you're not dealing with Borland". "Well, I am NOW".
johnk@cpqhou.uucp (John Kennedy) (02/14/91)
>I turned in a C6.0A bug in early January- I was told if it was confirmed >I would receive a free update to the next release of the compiler as a >"finders fee". Today I learned that although the bug has been placed in their Just how do I go about reporting a bug to Microsoft, anyway? -- John R. Kennedy Compaq Computer Corporation uunet!cpqhou.com!johnk (713) 378-7061 "Don't tread on me"
ray@ole.UUCP (Ray Berry) (02/17/91)
johnk@cpqhou.uucp (John Kennedy) writes: >Just how do I go about reporting a bug to Microsoft, anyway? I simply called it in to their telephone support number. Evidently there is a support service termed "OnLine" (I *think* this is a subscription ($) BBS) by which bugs can be turned in. For that matter, I don't doubt that they can be submitted through CompuServe or by mail. BTW, as a followup to my own post I am pleased to announce that someone at MS took note of my plight and e-mailed saying they would step in and make good on the snafu. -- Ray Berry kb7ht uucp: ...sumax!ole!ray CIS: 73407,3152 /* "inquire within" */