[net.travel] American Airlines

joemu@nsc-pdc.UUCP (Joe Mueller) (03/11/86)

This is similar to an Eastern Airlines flight I had from Ft. Lauderdale Florida
to Portland Oregon. I boarded the flight at 4:45 pm and expected to leave at
5:00; they encountered mechanical difficulties (one of the flaps wouldn't work)
and tinkered with it while we begged to have our tickets back (flights were
leaving all over the place). Finally they let some of us off the plane to
catch a Delta flight leaving at 6:00. The stewardess tells us that someone will
meet us in the concourse to take us to the Delta flight. No one shows up. We
scramble to the Delta desk (in another building in a galaxy far, far away ... )
and the person at the desk hasn't heard anything about us. After some calls
to Eastern they let us to board the plane. We now are sitting and waiting
for no apparent reason. Finally the stewardess tells us that they are waiting
for some passengers from Eastern. I notify the stew that we're here. She
calls the desk and they tell her that we now need to wait for our baggage;
the Eastern baggage handlers forgot to pull our bags.

Finally we take off and land in Atlanta Georgia. It's now 8:00 pm. We board
the underground subway to go to the Eastern desk and the subway breaks down.
We now have to run to the desk. We get to the desk and there's only one
person there and the line is clear down the concourse (there has been more
than one screwed up flight). I must wait in line as I watch all available
flights leave for the west coast (they wouldn't service people out of line).
I get to the head of the line at 9:30, there are no available flights out
until 1:00 am. I ask for them to put me up for the night. They refuse to
pay for the room. I must spend the night in the airport or get my own room.
I decide to take the 1:00 flight. I get hassled about my carry on luggage
at 12:45 am because the flight is a "no luggage" flight and the people
at the ticket booth neglected to tell me I may have problems with my carry
on stuff. I promise to kill the entire staff of the airline unless they let
me board and they let me on. While on board the stew asks if I want a drink,
I ask for a soft drink and the stew trys to charge me for it! I give it back.
I now arrive at Dallas Texas. I must wait for another "no luggage" special
that leaves at 4:30 am. While there I ask the status of my luggage and the
person at the ticket counter tells me it was left behind (no luggage means no
luggage - no exceptions; this was after the people in Atlanta assured me that
it would follow me). I arrive in Portland at 8:00 am the next day without
luggage. My luggage shows up the next day late in the afternoon.

I never plan to fly on Eastern again.

/* Life's a bitch and then you die */