[comp.sys.mac.system] Conflict between Gatekeeper Aid and Norton File Saver

smedley@math.udel.edu (Trevor Smedley) (01/29/91)

My machine crashes consistenyly under the following conditions:

I have all inits disabled (using NOW Startup Manager) except Norton Utilities File Saver version 1.0.1 and Gatekeeper Aid version 1.1.  I have also moved NOW Startup Manager out of the system folder, to make sure it wasn't the problem.

If go to the File Saver control panel and turn "Save Finder's Get Info comments on" the machine will crash when I press the save button.  If I leave that off, I can turn the save format and unerase and file saver buttons on with no problem.  It makes no difference whether File Saver or Gatekeeper Aid loads first, but it does make a difference whether multifinder or finder is running -- the problem only happens under multifinder.

I don't suppose there's anyone out there who is in a position to investigate this problem?  For now I'm just leaving the save get info comments off, since I don't need it anyway, but it's still a pain.

Thanks, Trevor Smedley
smedley@udel.edu

smedley@mizar.udel.edu (Trevor Smedley) (01/29/91)

I meant to include a system profile in my last article.  Sorry.  I would cancel it and repost, but for some reason I am not entitled to cancel the article???

Here's my system profile:

Report generated by Profiler 2.0.
System profile for: 
Monday, January 28, 1991
1:20 PM

Macintosh: 
System Version: 6.0.7
Processor: 68030
Floating point processor: Absent.
Color QuickDraw: Present.
Keyboard: ADB.
AppleTalk version: Inactive.
Monitor info: 640 x 480, Main screen, Active, Color, Bits per pixel: 8.

________________________ System Version Information ________________________

Communications Tool Box Version: Not installed.
A/UX Version: Not installed.
Script Manager Version: 2.3.1.
QuickDraw Version: 2.2 (32 bit QuickDraw).
Internal 32 Bit QuickDraw version: 1.2.
Text Edit version: 4; Script Mgr compat; outline highlighting & text
buffering available.
Time Manager Version: 3, Extended, drift free, fixed frequency measurement.
ROM version: 124 (32 bit clean ROM).

________________________ Memory Status & Attributes ________________________

Logical RAM size: 4797K.
Size of Low Memory Area: 8K.
Virtual Memory: Inactive.
32 bit address mode capable: True.
Addressing mode: 24 bit mode.
32 bit System zone: False.
Parity RAM capable: False.
Parity RAM: Disabled.
System Heap is growable: True.
Multifinder temporary memory support: True. (Multifinder or System 7 active).
Multifinder temporary memory is real: False.
Multifinder temporary memory is tracked: False.

________________________ Hardware Attributes ________________________

Physical RAM size: 5120K.
ROM size: 512K.
Logical page size: 32K.
Page Memory Management Chip: 68030 integral MMU (page swapping capable).
Floating point processor: Not present.
SY6522 Versatile Interface Adapter (VIA1): Present.
SY6522 Versatile Interface Adapter (VIA2): Absent.
Apple Sound Chip: Present.
Zilog Serial Communications Controller: Present.
SCSI chip: Present.

Files marked with: (on) will load at startup, (off) have been
set not to load by Startup Manager, and (No Code) do not
have INIT code to run.

________________________ Startup Documents (INITs) ________________________

Status    Name                Version number
               INIT resource name         ID number      resource size
=======================================================================
     (on)   Gatekeeper Aid, version: 1.1 of 8-Nov-90
               (no name available)           1            3k

    (off) Easy Access, version: 1.0.2
               Sticky Keys                   1            1k
               ADB Sticky Keys               2            1k
               Mouse Keys                    3            1k

    (off) FinderKeys, version: 2.0
               RearWindow                    0            3k

    (off) MacroMaker, version: 1.0.2
               INIT                          -16032       1k

    (off) WYSIWYG Menus, version: 2.0
               WYSIWIG Menus                 1            4k

    (off) W Disinfectant INIT, version: 2.4
               (no name available)           0            4k

________________________ Control Panel Devices (CDEVs) ________________________ 

Status    Name                Version number
               INIT resource name         ID number      resource size
=======================================================================
    (off)  GateKeeper, version: 1.1.1 of 26-Jun-89
               (no name available)           1            4k

    (off) AlarmsClock, version: 2.0
               AlarmsClock INIT              -4048        1k

    (off) CEToolbox, version: 1.5
               HotKeys                       10          11k

(no code) Color, version: 3.3.2

    (off) DeskPicture, version: DeskPicture 2.0
               DeskPicture                   -4064       11k

    (off) DiskLight, version: 1.0.1
               DiskLight*                    128          3k

     (on) FileSaver, version: 1.0.1
               File Saver*                   128         23k

(no code) General, version: 3.3.3

(no code) Keyboard, version: 3.3.1

(no code) Monitors, version: 4.3

(no code) Mouse, version: 3.3.1

    (off) MultiMaster, version: 2.0
               MultiPatch                    0            3k

    (off) NowMenus, version: 2.0
               hierDA INIT                   -4048       10k

    (off) Screen Locker, version: 2.0
               ScreenLocker                  1           18k

(no code) Sound, version: 3.3.2

(no code) Startup Device, version: 3.3.1

    (off) Super Boomerang, version: 2.0
               Bmrn INIT                     -4048        3k

__________________ Chooser Devices (RDEVs, PRESs, PRERs) _________________

Status    Name                Version number
               INIT resource name         ID number      resource size
=======================================================================
(no code) AppleTalk ImageWriter
(no code) ImageWriter
(no code) LaserWriter
(no code) LQ AppleTalk ImageWriter
(no code) LQ ImageWriter
(no code) Personal LaserWriter SC
(no code) Print Previewer
________________________ Desk Accessories (DAs) ________________________

SmartScrap*
Fast Find
KeyFinder
Alarm Clock
Calculator
Chooser
Control Panel
Find File
Key Caps
Scrapbook

________________________ Drivers (DRVRs) ________________________

(in ROM)	.Sony,#1
(in ROM)	.Sound,#3
(in ROM)	.Sony,#4
(in ROM)	.AIn,#5
(in ROM)	.AOut,#6
(in ROM)	.BIn,#7
(in ROM)	.BOut,#8
(in ROM)	.MPP,#9
(in ROM)	.ATP,#10
(in RAM)	(in ROM)	.SCSI00,#32
(in ROM)	.Display_Video_Apple_RBV1,#48
(in ROM)	.netBOOT,#49
(in ROM)	.AppleSoundInput,#50
Control Panel,#15
(in RAM)	(in ROM)	.SCSI00,#32
(in RAM)	.NowClock,#39
(in ROM)	.Display_Video_Apple_RBV1,#48
(in ROM)	.netBOOT,#49
(in ROM)	.AppleSoundInput,#50
(in ROM)	.Hot,#63

Trevor Smedley
smedley@udel.edu