[comp.sys.mac.misc] Microsoft Products

norman@d.cs.okstate.edu (Graham Norman Perc) (06/01/90)

From article <9541@tank.uchicago.edu>, by gft_robert@gsbacd.uchicago.edu:
> In article <15006@dime.cs.umass.edu>, roskill@cs.umass.edu writes...
> [...]
>> 
>>I know a lot of mac companies are very interested in porting to Windows
>>3.0 because of the tremendous installed base.  I understand that Microsoft
>>already has Word (almost identical to the mac) up and running.
> 
> Microsoft.  Microsoft.  Hmmm, where have I heard that name before?
> 
> Seriously, not the best example of a Mac company going over to Windows. 

Yea. Word/Mac seems to already be feeling the effects of Windows. Have 
you ever wondered where Microsoft got the funky Pop-Up menus you see in
Word? Take a look at Windows. Honestly, I wish Microsoft would tow the 
Mac interface line when designing Mac applications; I don't care what
their Windows apps look like.

Now for a related question: Does Microsoft employ human factors engineers?
I'm not flaming--just curious. We all know that Apple spends a _lot_ of 
money on controlled experiments to test various human interface (HI) ideas
with real users of various degrees of experience; so when their HI guide-
lines specify a behaviour for a particular HI element, I'm inclined to
take note. However, with Microsoft I get the impression that much of 
their HI is specified by programmers/software engineers who have no human
factors experience. This kind of situation can result in feature-laden
products that are awkward and inconsistent (for example, Word on the Mac).

Would anyone in the know care to comment on Microsoft product design?
-- 
Norman Graham                            Oklahoma State University
  Internet:  norman@a.cs.okstate.edu     Computing and Information Sciences
  BangPath:                              219 Mathematical Sciences Building
     {cbosgd,rutgers}!okstate!norman     Stillwater, OK  USA  74078-0599

minich@d.cs.okstate.edu (Robert Minich) (06/01/90)

by norman@d.cs.okstate.edu (Graham Norman Perc):
> Now for a related question: Does Microsoft employ human factors engineers?
> I'm not flaming--just curious. We all know that Apple spends a _lot_ of 
> money on controlled experiments to test various human interface (HI) ideas
> with real users of various degrees of experience; so when their HI guide-
> lines specify a behaviour for a particular HI element, I'm inclined to
> take note. However, with Microsoft I get the impression that much of 
> their HI is specified by programmers/software engineers who have no human
> factors experience. This kind of situation can result in feature-laden
> products that are awkward and inconsistent (for example, Word on the Mac).

  Hi norm! My little mickey-soft comment for the day/week: I read about
Windows 3.0 in the current issue of an industry rag, (infoworld, I
think, with a pull out section dedicated to the subject) and I could not
believe the incredible sense of deja vu I had. In particular, I refer
to an article on "the making of... the development team" [fanfare sounds
deleted for brevity]. The kept on saying things like how they sat down
and studied how people work and found that this thingy was more
efficient and how recall is harder than recognition ergo Windows is
gawd. They said they _did- have a gaggle of HI people, but I guess they
don't help out with Word. :-) 
  More now than ever, I get this funny tingling when i look at the
windows stuff that MS is working real hard to copy look and feel from
Apple. The current Apple court case is aimed at Windows 2.x, but I think
we'll see another round real soon now, with Windows trying to claim
"triumph of technology" which the pooh poohed Apple for since `84. In
fact, Spencer (F. ??) Katt mentioned this very thing!

disclaimer;

1. My 8*56834*%^*%$^&#$ right shift key is dying, so forgive
   capitalization errors. (Anyone know a good way to fix a classic mac
   keyboard?)
2. I haven't had a chance to mess with Windows yet. I -do_ ///// _do_
   plan on checking out a beta I have access to, tho, ASAP.

-- 
| _    /| | Robert Minich             |
| \'o.O'  | Oklahoma State University |  
| =(___)= | minich@a.cs.okstate.edu   | 
|    U    | - Bill sez "Ackphtth"     |