roskill@cs.umass.edu (06/09/90)
Well, I finally did it and dropped my IIci keyboard....it's broken. The ADB port on the right side cracked and fell off. So I took it my locate service center...an easy repair right? The technican informed me that Apple does not make the part and to fix it I will have to buy a new keyboard. FLAME ON This is completely stupid. They can't repair a 50 cent part so I have to buy a new $150-$200 keyboard. It hardly seems fair and makes me think that Apple is one of the stupidest companies around. FLAME OFF Does anyone have any suggestions as to what to do about this to avoid buying a new keyboard? I really can't afford a new keyboard at the moment (yes...I know that there are ADB ports on the back of the ci, but I want the keyboard fixed). Any help appreciated...I'm desparate, Damian |----------------------------------------------------------------| |"Party For Your Right To Fight" | "Welcome to the Terrordome!"| | Damian Roskill | | | Specular International, Inc. | The Makers of Infini-D! | | Roskill@cs.umass.edu | Raytracing for the Mac II | | My opinions are my own..... | "Catch some rays!" | |----------------------------------------------------------------|
ngg@bridge2.ESD.3Com.COM (Norman Goodger) (06/12/90)
In article <15349@dime.cs.umass.edu> roskill@cs.umass.edu writes: > >FLAME ON >This is completely stupid. They can't repair a 50 cent part so >I have to buy a new $150-$200 keyboard. It hardly seems >fair and makes me think that Apple is one of the stupidest >companies around. >FLAME OFF You might as well Flame any number of companies, most do not or will not sell individual components for repair of their products. Repair is a big business, and as such most companies set levels of how far they will attempt to repair or replace certain items. Usually its never to a component level. You will in most cases replace the damaged item, in your case, the keyboard. Now if you can find replacement parts yourself and install them yourself, your in good shape. Otherwise your going to be springing for a new keyboard.. Apple is not the only company that does this, there are probably hundreds if not thousands... -- Norm Goodger SysOp - MacInfo BBS @415-795-8862 3Com Corp. Co-SysOp FreeSoft RT - GEnie. Enterprise Systems Division (I disclaim anything and everything) UUCP: {3comvax,auspex,sun}!bridge2!ngg Internet: ngg@bridge2.ESD.3Com.COM