hu8@vax5.cit.cornell.edu (07/31/90)
Are there any independent places where one can get a Jasmine DirectDrive repaired? (Rodime mechansim) Some people have apparantly been able to get in touch with Jasmine, but I've never been able to get through on the phone. (I'd obviously like to get it working as soon as possible and as inexpensively as possible.) Any help on this matter is appreciated.
omh@cs.brown.edu (Owen M. Hartnett) (08/01/90)
In article <4919.26b497a4@vax5.cit.cornell.edu> HU8 @ vax5.cit.cornell.edu writes: >Are there any independent places where one can get a Jasmine DirectDrive >repaired? (Rodime mechansim) Some people have apparantly been able to >get in touch with Jasmine, but I've never been able to get through on the >phone. (I'd obviously like to get it working as soon as possible and as >inexpensively as possible.) Any help on this matter is appreciated. On a related note to the above, does anyone know where I can get parts used in a Jasmine? In particular, I'm looking for a C3236 transistor (probably a 2SC3236) and a pair of 330 uF 200 volt caps? -Owen Owen Hartnett omh@cs.brown.edu.CSNET Brown University Computer Science omh@cs.brown.edu uunet!brunix!omh "Don't wait up for me tonight because I won't be home for a month."
langdon@cbnewse.att.com (langdon.e.alger) (08/28/90)
From article <4919.26b497a4@vax5.cit.cornell.edu>, by hu8@vax5.cit.cornell.edu: > Are there any independent places where one can get a Jasmine DirectDrive > repaired? (Rodime mechansim) Some people have apparantly been able to > get in touch with Jasmine, but I've never been able to get through on the > phone. (I'd obviously like to get it working as soon as possible and as > inexpensively as possible.) Any help on this matter is appreciated. I dunno about independent places where you can get it repaired, but my 80 MB DirectDrive's CC died about a month ago, and I got through to them (with a bit of perseverance) without too much trouble. They replaced everything (CC, platter) & actually got it finished in about 3 weeks...as opposed to the 2 month turn-around time they mentioned originally. I'd suggest that you just keep trying; the direct number to service is 415-282-9555. Good luck!
francis@giza.cis.ohio-state.edu (RD Francis) (08/29/90)
In article <1990Aug28.150727.11343@cbnewse.att.com> langdon@cbnewse.att.com (langdon.e.alger) writes:
<From article <4919.26b497a4@vax5.cit.cornell.edu>, by hu8@vax5.cit.cornell.edu:
<> Are there any independent places where one can get a Jasmine DirectDrive
<> repaired? (Rodime mechansim) Some people have apparantly been able to
<> get in touch with Jasmine, but I've never been able to get through on the
<> phone. (I'd obviously like to get it working as soon as possible and as
<> inexpensively as possible.) Any help on this matter is appreciated.
<
<I dunno about independent places where you can get it repaired, but my 80
<MB DirectDrive's CC died about a month ago, and I got through to them (with
<a bit of perseverance) without too much trouble. They replaced everything
<(CC, platter) & actually got it finished in about 3 weeks...as opposed to
<the 2 month turn-around time they mentioned originally.
<
<I'd suggest that you just keep trying; the direct number to service is
<415-282-9555. Good luck!
I thought it might be worth mentioning that we, too, sent in a hard
drive (40MB) to Jasmine for repair, and got it back in a similar
time-frame -- 2-3 weeks. Especially if it's warranty work, it's
definitely worth trying to get Jasmine to do it.
--
R David Francis francis@cis.ohio-state.edu