jye@vax5.cit.cornell.edu (Jeffrey Chen, Cornell University '93) (09/14/90)
Remember when Apple announced there was a problem with its Quantum drives? My Macintosh was purchased around the period of time when these problems occurred, and now, I believe my hard disk is exhibiting symptoms of a "sticky" drive arm. Does anyone out there have that file which was posted one year ago which gives details concerning this problem along with who to contact? As I recall, the one-year program to fix the problematic drives expires this October. (Murphy's Law at work) Thanks, Jeff Chen JYE@VAX5.CIT.CORNELL.EDU
mouse@vaxb.acs.unt.edu (Dhanapong Saengrussamee-University of North Texas) (09/15/90)
In article <5533.26eff1ff@vax5.cit.cornell.edu>, jye@vax5.cit.cornell.edu (Jeffrey Chen, Cornell University '93) writes: > Remember when Apple announced there was a problem with its Quantum drives? > My Macintosh was purchased around the period of time when these problems > occurred, and now, I believe my hard disk is exhibiting symptoms of a "sticky" > drive arm. > > As I recall, the one-year program to fix the problematic drives expires this > October. (Murphy's Law at work) > > Jeff Chen > JYE@VAX5.CIT.CORNELL.EDU -- Jeff, I don't have the list that you sought, but here's one variety to indentify if you own one of the lucky drive. We got 10 of them! 1. All 10 are 40MB, 3.5 inch, internal Quantum drive. 2. These drive are not sealed. Look at the picture below. If the chip marked (*) is T7901, read on. Else, it is different variety than ours. __________________________ A----> | | power =======| | cable | | | | floppy drive =======| _____ | that way data cable | |_(*)_| | | =======|__________________________| v 3. Look at A -->, there should be a sticker with bar code. The magic number is 0032. There are also some other numbers but I can't recollect them right now (they are between 0032-0050). All of our 10 are 0032. If yours checked out 3 for 3, then you got one of the lucky drive. Contact your Apple's dealer. But of course, you can't open the Mac and verified all these if you are not qualified and authorized by Apple. You might violate the warranty and void the replacement of the new chip! 8^) __Mouse.o()~ Dhanapong Saengrussamee | AppleLink: U1364 | BITNET: mouse@untvax Technical Support, CECS Dept. | BIX: d.mouse.s | Compu$erve: 71301,1516 University of North Texas | Internet: mouse@vaxb.acs.unt.edu PO Box 5155 - UNT Station | UUCP: ...!uunet!ntvax!vaxb.acs.unt.edu!mouse Denton, TX 76203-5155 | Phone: (817) 565-4435 | FAX: (817) 565-4425
ollef@sics.se (Olle Furberg) (09/15/90)
I've found some old articles on this subject, here is one of them: > >Date: Fri, 4 Aug 89 17:42:39 -0400 >From: mjkobb@athena.mit.edu >Subject: Dying Hard Drives > >>From the September MacWorld: > >"APPLE TO FIX PROBLEM HARD DISKS > >"Apple has extended the repair policy on its Apple Hard disk 40SC 40MB hard >disks with serial numbers 335507 to 1023016 due to the drives' high rate of >failure at start-up. Users of failed drives with serial numbers in that range >will receive another hard disk free through June of 1990, according to Apple. >The company will also reimburse customers who have already paid for repairs. >For more information, contact your dealer." > >Hope this helps all you folks whose lamentations I've been reading of late... > >--Mike > >Disclaimer: I'm just quoting it as I read it. Neither I nor my employer have >anything to do with this announcement! >