ph1c+@andrew.cmu.edu (Peter Nikitas Handrinos) (10/05/90)
I know this may not be the right bboard to post to, but I just wanted to make people aware of a bunch of bad incidents I had with a company called Mac!Direct! I originally asked for a Quantum 170meg hard drive from this place because I was in a hurry and needed a drive. I called and placed an order, and was willing to pay extra to have it here the next day. I gave them a credit card number and explained to them that there may be problems clearing it. He said ok and supposedly cleared it. I wait two days and nothing. I call back, and they say the credit card didn't clear! Didn't he say originally that it was taken care of. Fine I got the drive four days late. I use it for a week, and then CRASH! I call them up and they say they are going to send me another one, the next day! I wait. Nothing! So I call them, and who knows what BS they throw my way, and they say tomorrow. I wait, I wait, and call them again. This time, the factory was broken into and my drive was stolen! More BS, more BS, and then I finally get a hold of the next drive a week later. The next day, I check some prices and see that I could have bought the same drive from Club Mac for $60 less!!! Since they had a 30 day money back guarantee I will send it back to them and get it from Club Mac. Escpecially since they never once mentioned restocking charge. I looked everywhere! I called the company and the man said that they would charge a usual 10 or 15% restocking fee, so it wouldn't make sense for me to send it back. I expressed the fact that no stocking fee was ever mentioned, but he said it was assumed. I think this is BS and will never order anything from them again. I encourage everyone to consider buying from this place. Sorry for the long tirade, I am just really fed up with them, and don't want to see other people getting burned! _______________________________________________________________________________ Peter N. Handrinos ph1c@andrew.cmu.edu Pittsburgh, PA Carnegie Mellon University Graduate School of Industrial Administration "All of us do time in the gutter, Dreamers turn to look at the cars" _______________________________________________________________________________