umcarls9@ccu.umanitoba.ca (Charles Carlson) (10/07/90)
A couple months ago I bought a used Mac II system with the 12" monochrome monitor. The monitor was only about a week old when I bought the system. <he bought the monitor to sell the system easier> I have the original sales receipt. The problem is I noticed about a week ago that there is a concave curve on the left bottom side of the monitor, ie, the picture in the lower left side is sort of bent. Its really bugging me now that I've noticed it. The monitor was purchased in the U.S. so I assume there is 1 year of Apple Care on it? I didn't get any kind of registration for Apple Care with the monitor, just the sales receipt. If there is a 1 year warranty on the monitor, how can I get an Apple Care certifate so I can take it in and get it fixed? The manufacturing date on the monitor is October 1989, since that is just a year, would that be enough to get it fixed under warranty? Another problem is the monitor was bought when I was in the U.S. and I'm now in Canada. Charles
russotto@eng.umd.edu (Matthew T. Russotto) (10/08/90)
In article <1990Oct6.231430.1880@ccu.umanitoba.ca> umcarls9@ccu.umanitoba.ca (Charles Carlson) writes: > > >I've noticed it. The monitor was purchased in the U.S. so I assume there >is 1 year of Apple Care on it? You don't get AppleCare, but you do get 1 year warranty. > I didn't get any kind of registration >for Apple Care with the monitor, just the sales receipt. If there is >a 1 year warranty on the monitor, how can I get an Apple Care certifate >so I can take it in and get it fixed? You shouldn't need it-- the sales receipt should be enough. >The manufacturing date on the monitor is October 1989, since that is >just a year, would that be enough to get it fixed under warranty? Warranty starts from date of sale, not date of manufacture. >Another problem is the monitor was bought when I was in the U.S. and >I'm now in Canada. I believe that unlike AppleCare, warranty protection is honored worldwide. Applecare is honored only within the country where bought, so if you eventually decide to get it, buy it in the country you are going to be in. -- Matthew T. Russotto russotto@eng.umd.edu russotto@wam.umd.edu .sig under construction, like the rest of this campus.