[comp.sys.mac.misc] HP PaintJet problems through NetSerial

pj@pnet51.orb.mn.org (Paul Jacoby) (01/10/91)

I have just installed an HP PaintJet on our Mac network. We are running
AppleTalk on PhoneNet connectors throughout the building. A couple
StarControllers tie four zones together.   I am running NetSerial software
version 3.5 from Shiva, and the 1.0 driver from HP. The problem I am
experiencing seems to be related to the HP driver.
 
Case: Printing to the HP PaintJet through the NetSerial from the SAME zone
works without problems. Turning on "narrate connection" shows me all the
messages I expect to see from the NetSerial, and printouts are fine.
 
Case: Printing to the PaintJet from a zone DIFFERENT than that in which the
PaintJet lives causes problems.  Typically, all of the connections to the
NetSerial occur without problems. Then, within roughly two minutes, I will get
a dialog reporting that the PaintJet is not responding. Clicking OK to allow
the driver to retry ends up with a report of a dropped connection from the
NetSerial. Telling the NetSerial to re-connect will result in a short pause,
followed by the "PaintJet is not responding" error again.
 
Note: I have found that printing with the HP Page Setup option "Match
Laserwrite r Page Size" seems to cause more problems. If I leave this option
unchecked, I can occassionally get a print to work from a distant zone.   I
never have problems from the local zone.
 
Any ideas?  Are there newer versions of software for either machine? Please
E-mail responses.
  Thanks!
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