knapp@cs.utexas.edu (Edgar Knapp) (04/08/91)
I wanted to let all owners of LaCie's Silverlining software know that LaCie recently changed their upgrade policy for SilverLining. Previously, you sent in your original disk and $5.-, and they would send you the newest version. Having to send in the disk was a major hassle, but I could live with that. I had problems with version 5.22 in that it is not reentrant (can't be used for System 7's virtual memory), and in that it crashes Apple's DiskCopy which is used to distribute system software via FTP. When I inquired about an upgrade LaCie informed me that they changed the upgrade fee from $5.- to $25.-! Considering that every user of SilverLining that wishes to use virtual memory in System 7 will have to upgrade, and that many other minor version changes are due to bug fixes (current version is 5.28), I consider this fee hike a scam on LaCie's part to squeeze money out of their customers most of whom will have no choice but to buy the upgrade. If you feel strongly about this, please write LaCie a letter. Address it to: LaCie, Ltd. Attn: Joel Kamerman 19552 S.W. 90th Court Tualatin, OR 97062 Phone: (800) 999-0143 Edgar (knapp@cs.utexas.edu)