macman@unix.cis.pitt.edu (Dennis H Lippert) (06/05/91)
Hi. I work in a computing lab here at Pitt, and I just solved a mysterious problem yesterday, which has been plaguing us for a couple of months. The problem is solved, I'd just like to know what it *was* before it was solved. We have a lab of 30 Mac Pluses and 1 Mac II all hooked to a big Digital LPS40 mainframe-style laser printer (postscript with all fonts preloaded). All of these machines act perfectly normally. We also have an SE in the operator's room, and it's the one with the ex-trouble. Whenever applications were opened which used the Helvetica font, we'd get the "This document uses fonts not installed in your System Folder" warning, and then they'd open OK. All formatting, etc. was OK on screen, but when printed, all italics and bolds turned into ordinary "plain text" Helvetica. This was accompanied by severe formatting shifts, etc., which made some of the documents useless. I experimented yesterday, reinstalling the laserwriter and laser prep file, it didn't change. I copied new fonts from another file, no help. I then reinstalled the Helvetica's from the original 6.0.5 master disk set we had here, and voila! It worked! So what happened? Was the font file corrupt? These were just bitmap screen fonts that I replaced. Thanks! Dennis Lippert - macman@unix.cis.pitt.edu