[comp.sys.mac.apps] BLATANT ADVERTISING!! Try Nisus ;-)

jon@weber.ucsd.edu (Jon Matousek) (11/29/90)

In article <1990Nov28.145957.10136@rodan.acs.syr.edu>
rsholmes@rodan.acs.syr.edu (Rich Holmes) writes:
>In article <4088@network.ucsd.edu> jon@weber.ucsd.edu (jOn mAtOUsEk) writes:
>>Don't believe them, try it out for yourself. E-mail me your name and
>>address for a free Nisus 3 demo disk. Any questions call Paragon's
>...
>>SoftwareEngineer: jOn mAtOUsEk;      Internet:  jon@weber.ucsd.edu
>>%%                                   Bitnet:    jmatousek@ucsd
>>Paragon Concepts, Inc.               AppleLink: D0405     
>
>-- FLAME ON --
>
>Is anyone else as sick and tired as I am of seeing this BLATANT ADVERTISING
>for Nisus any time someone asks a question about MS Word??
>
>For that matter, doesn't this kind of advertising violate netiquette?
>
>Jon, all these people are asking "How can I use this program I already have to
>do what I want" -- not "How can I spend another bundle of money on software
>I may not need".
>
>I may be wrong -- perhaps these folks really do appreciate knowing Nisus can
>solve their problems -- but your pushiness annoys the heck out of me.  And
>maybe it doesn't violate netiquette, but if it doesn't, it should.
>
>Pardon me while I go edit my kill file.
>
>-- FLAME OFF --
>--
> - Rich Holmes                                  rich@suhep.bitnet
>   Syracuse U. Physics Dept.                    rich@suhep.phy.syr.edu
>                                or if you must: rsholmes@rodan.acs.syr.edu
>   "The United States -- Making the World Safe For Monarchy!"
>

Hello Rich,

-- FLAME OFF --

I am very sorry that I have made you and a few others upset with my net
postings. You should know though that approximately 400 netters have responded
positively to my postings over the last year, thanking me for the information
and the opportunity to get a Nisus demo disk. Moreover, there are a number of
ex-Word users who are grateful Nisus came along.

I personally do not consider my postings "BLATANT ADVERTISING." If I were not
affiliated with Paragon I would be doing the same thing, as others have done
on America Online, Genie, and Compuserve, and even here on the internet.
Affiliation with Paragon aside, I have a genuine appreciation for Nisus. I use
Nisus at least 6 hours a day to write C code as I find it the most convenient
and efficient way to edit/view source code; my uses of Nisus are not limited
to editing code however.

About 3 years ago I bought into MS Word; all the magazines said it was the
best, the salesman in the store said it was the best and MS was a big company
who could afford to do it right. How could I go wrong? I spent a good year
fighting first MSW 1.5 and then version 3. Being a programmer I have come to
expect bugs in applications. What I did not expect, however, was the enormous
problems Word had. MS Word has taught me one thing, not to believe a bunch of
hype when it comes to software. And hype it truly is.

After I started working for Paragon last year, I found out why there is so much
hype. Retailers who sell software have but one thing in mind, to make money.
Very rarely do you find a software salesman who has researched his products
and who is willing to offer you the best software for your needs. Doing so
would be costly in time and money. Instead, salesmen sell for other reasons:
what they have in stock, brand name recognition, prizes from big companies to
salesmen who sell the most of their software. And how do retailers decide
which software will be lucky enough to sit on their shelves? Brand name
recognition, and precedents; i.e. if your product was lucky enough to be the
first of its type on the shelves then it will probably remain on the shelves,
even if it is a complete dog! If your product does not fall into the first two
categories then the other way in which it may end up on the shelf or in a
retailers catalog (including mail order ads or their catalogs) is for the
company of the product to pay, money or product or both! For small companies,
like Paragon, this can be a real problem. There is even one chain of software
retailers out there who will not carry Nisus because it will, in their
opinion, kill the sales of other word processors on their shelves, and they
would be losing money.

Now we come to the main reason why I'm on the nets promoting Nisus: I do not
want people who buy software to make the same mistake I made or the mistake
others have made, by being hoodwinked into buying inferior products that do
not solve their needs. I do this by providing a service that retailers will
not provide; informing folks on the net about how Nisus will solve a problem,
and offering a free demo disk to prove it. Is this really so bad? I realize
that this is considered borderline advertising and that is why I have taken to
adding the words "Try Nisus" to the title of the article. This offers the
offended the chance to "junk", "kill" or whatever the article.

I am interested in finding out what other folks on the net think? My intention
is to inform, not to offend. If you consider my postings offensive, then tell
me how I can continue to inform the folks who are interested in knowing more
about Nisus.

-jOn

--------------------------------------------------------------------------
%%
SoftwareEngineer: jOn mAtOUsEk;      Internet:  jon@weber.ucsd.edu
%%                                   Bitnet:    jmatousek@ucsd
Paragon Concepts, Inc.               AppleLink: D0405      
990 Highland Drive, #312
Solana Beach, Ca. 92075              Voice:     (619)481-1477
USA                                  FAX:       (619)481-6154 
==========================================================================

kyt@cunixd.cc.columbia.edu (Kok Yong Tan) (11/29/90)

I have no connection with Paragon Concepts other than being a very happy
customer.  I've tried MS Word and have been very frustrated at its limitations.
I'm glad that I didn't buy a PERSONAL copy of MS Word to find out the hard way.
I found out about Nisus way back when it was still version 1.10 through
postings by people such as jOn and appreciate their input so that I don't make
costly errors.  Unlike big companies, I don't have the cash available to buy a
product, find out it's not as good as I had expected, stick it on a back shelf
to gather dust and go try another brand.  So long as the demo is free, I don't
see what the problem is. After all, worse come to the worst, I could always do
with another 3.5" diskette that I can erase and reuse...  And, if the product
does meet my expectations, hey, well, I'll consider buying it instead of its
competitor.

Of course, I also understand the point made that it is sometimes frustrating to
not know how to do something in whatever package you are using.  And that, once
you've already plunked down your money and already have the package, you might
as well find out all the ways to use it to the fullest.  Postings about other
packages can sometimes be annoying to see, especially if they're a reply to
your query. (Deity knows, I've made some mistakes along these lines before.)


===============================================================================
Kok-Yong Tan can be reached at:      | "Oscularis fundamentum!"
InterNet: kyt@cunixd.cc.columbia.edu |	     	       - Annoyed Latin scholar
CompuServe: 75046,256                | I speak for myself and disclaim all ties
America Online: lallang              | with regard to this message.
===============================================================================

pfr654@csc.anu.oz.au (11/29/90)

Please, Please, Please Keep up all the blatant advertising.

Do ANY other company's employees care enough about their product to read 
comp.sys.mac.apps and try to help people?

Personally, Jon Matousek's postings have made a world of difference in my 
word processing, since I am an ex-Word man now. I used Word a lot (edited 
two books, including automatic index and contents) and find Nisus to be the 
best thing since bread! (let alone sliced bread!) :-) :-)

I would be happy to read all people's comments about how to get around a 
particular problem that I was having - and wul be quite happy to see that some 
other program may well be a better solution.

Just think: the $200 you might spend on some new software should pay for 
itself in a matter of weeks, if the program has the extra functionality 
that you need, and saves you time (time=money). PARTICULARLY if the person 
promoting the other product is willing to send you a FREE DEMO VERSION 
which can do everything including printing, with the words 'demo' on the 
print.

*====*===*===*===*===*===*===*===*===*===*===*===*===*===*===*===*
Phil Ryan                                         
ANU Department of Physics and Theoretical Physics 
Canberra, Australia                               
pfr654@csc.anu.oz.au   phone:(61 6) 249 4678   fax:(61 6) 249 0741      

clouds@ccwf.cc.utexas.edu (Kathy Strong) (11/29/90)

Well, I sure hope this doesn't turn into a pissing match over whose word
processor is better... If I want that, I can just go do a "Mac rulez"
posting on the Amiga boards. :-)

Let me suggest a compromise:

If Joe User says "I need to do X in Word," then
   If you know how to do it in Word, post
   Else, email              ^^^^^^^  ^^^^
         ^^^^^
Else if Joe User says "Is there any way at all to do X?" then
        If you know how to do X, post
        Else, shut up.  :-)
              ^^^^^^^

Cheers, --Kathy

P.S. My personal opinion? I'm kinda tired of seeing the Nisus plugs.


-- 
...........................................................................
:   Kathy Strong               :  "Try our Hubble-Rita: just one shot,     :
:  (Clouds moving slowly)      :   and everything's blurry"                :
:   clouds@ccwf.cc.utexas.edu  :                           --El Arroyo     :
:..........................................................................:

hedstrom@pollux.UVic.CA (Brad Hedstrom) (11/29/90)

In article <1990Nov29.092158.3623@csc.anu.oz.au> pfr654@csc.anu.oz.au writes:
> Please, Please, Please Keep up all the blatant advertising.

I agree. Much of the information that I've gleaned off the News is
simply finding out that there is a company out there with something I
want. 
 
> Do ANY other company's employees care enough about their product to read 
> comp.sys.mac.apps and try to help people?

A few but not nearly enough. Jon's helped me out with a couple of
Nisus problems already. I've received nothing from Microsoft (yes, I
was a Word user also) but the royal runaround. I'm one of those people
with the MathType/Expressionalist<->Word problems.

> Personally, Jon Matousek's postings have made a world of difference in my 
> word processing, since I am an ex-Word man now. I used Word a lot (edited 
> two books, including automatic index and contents) and find Nisus to be the 
> best thing since bread! (let alone sliced bread!) :-) :-)

I agree whole heartedly!
 
> I would be happy to read all people's comments about how to get around a 
> particular problem that I was having - and wul be quite happy to see that some 
> other program may well be a better solution.

Ditto.

_____________________________________________________________________________
Brad Hedstrom, University of Victoria, ECE Dept.
Internet:  hedstrom@sirius.uvic.ca
UUCP:   ...!{uw-beaver,ubc-vision}!uvicctr!hedstrom

luigi@pawl.rpi.edu (John L Luigi Giasi) (11/29/90)

In article <40336@ut-emx.uucp> clouds@ccwf.cc.utexas.edu (Kathy Strong) writes:
>
>Let me suggest a compromise:
>
>If Joe User says "I need to do X in Word," then
>   If you know how to do it in Word, post
>   Else, email              ^^^^^^^  ^^^^
>         ^^^^^
>Else if Joe User says "Is there any way at all to do X?" then
>        If you know how to do X, post
>        Else, shut up.  :-)
>              ^^^^^^^
>
>Cheers, --Kathy

Eventually intelligence boils to the top of the primordial soup we call USENET!

Thanks for reminding us what we should keep foremost in mind whenever large
resources are placed at our personal disposal.

I refuse to reveal the indentity of the WP program on my machine.

 --... ...--   -.. .   -.- .- .---- ..- - ..-
Luigi Giasi
luigi@pawl.rpi.edu
luigi@aix.rpi.edu
luigi@mts.rpi.edu

fwb@pollux.siemens.com (Fred Brehm) (11/29/90)

In article <4098@network.ucsd.edu> jon@weber.ucsd.edu (jOn mAtOUsEk) writes:
>I am interested in finding out what other folks on the net think? My intention
>is to inform, not to offend. If you consider my postings offensive, then tell
>me how I can continue to inform the folks who are interested in knowing more
>about Nisus.


Well, how about this:

	If someone asks "How do I do x in Nisus?"

	and you answer with

	"Do it this way..."

	then that is informative.


	If someone asks "How do I do x in MSWord?"

	and you answer with

	"Buy Nisus"

	then that is offensive.


Simple, huh?

Fred
--
Frederic W. Brehm	Siemens Corporate Research	Princeton, NJ
fwb@demon.siemens.com	-or-	...!princeton!siemens!demon!fwb

josh@athena.mit.edu (Josh Hartmann) (11/30/90)

In article <46023@siemens.siemens.com>, fwb@pollux.siemens.com (Fred Brehm) writes:

|> Well, how about this:
|> 
|> 	If someone asks "How do I do x in Nisus?"
|> 	and you answer with
|> 	"Do it this way..."
|> 	then that is informative.
|> 
|> 	If someone asks "How do I do x in MSWord?"
|> 	and you answer with
|> 	"Buy Nisus"
|> 	then that is offensive.

ONCE AGAIN, GOOD TRIUMPHS OVER EVIL!

awessels@ccwf.cc.utexas.edu (Allen Wessels) (11/30/90)

In article <4098@network.ucsd.edu> jon@weber.ucsd.edu (jOn mAtOUsEk) writes:

>I am interested in finding out what other folks on the net think? My intention
>is to inform, not to offend. If you consider my postings offensive, then tell
>me how I can continue to inform the folks who are interested in knowing more
>about Nisus.

I personally don't care if Nisus is the best thing since sliced bread.  I don't
expect posts with the subject "Word help needed" to be replied to with a Nisus
pitch.  It is DAMNED annoying.  

Try going into any forum and answering posts like "how do I do Z with my brand
X item" with "buy a brand Y item" and see how many friends you make.  You may 
think you are helping with you Nisus pitch (I'm sure it does everything for you
that you want), but try looking at it from the other side.  You are asking the
person to dump the $ they paid, probably 100s of hours of learning, reworking
the documents they've already got set up, AND reinvest a similar amount of time
learning Nisus (possibly more).

Do you STILL think you're being helpful?

jas@ISI.EDU (Jeff Sullivan) (11/30/90)

In article <46023@siemens.siemens.com> fwb@pollux.siemens.com (Fred Brehm) writes:

>In article <4098@network.ucsd.edu> jon@weber.ucsd.edu (jOn mAtOUsEk) writes:
>>I am interested in finding out what other folks on the net think? My intention
>>is to inform, not to offend. If you consider my postings offensive, then tell
>>me how I can continue to inform the folks who are interested in knowing more
>>about Nisus.
>
>
>Well, how about this:
>
>      If someone asks "How do I do x in Nisus?"
>
>      and you answer with
>
>      "Do it this way..."
>
>      then that is informative.
>
>
>      If someone asks "How do I do x in MSWord?"
>
>      and you answer with
>
>      "Buy Nisus"
>
>      then that is offensive.
>
>
>Simple, huh?
>
>Fred
>--
>Frederic W. Brehm	Siemens Corporate Research	Princeton, NJ
>fwb@demon.siemens.com	-or-	...!princeton!siemens!demon!fwb

And if the answer to the question is :

You can't. 

What have you done but waste net bandwidth without proposing a single
useful alternative?

Christ, you people are amazing.  If no one else is answering your
posts at all, then you should be glad somebody is posting a solution,
even if it isn't the one you want to hear.  If other people have
posted solutions, use the 'n' key to move on to the next message (or
does jOn slip by your office and wave a large truncheon in a
threatening manner until you read his posts?).

Sheesh.

jas

--
--------------------------------------------------------------------------
Jeffrey A. Sullivan		| Senior Systems Programmer
jas@venera.isi.edu		| Information Sciences Institute
jas@isi.edu   DELPHI: JSULLIVAN	| University of Southern California

drg@mdaali.cancer.utexas.edu (David Gutierrez) (11/30/90)

In article <4098@network.ucsd.edu> jon@weber.ucsd.edu (Jon Matousek) 
writes:
> I am interested in finding out what other folks on the net think? My 
intention
> is to inform, not to offend. If you consider my postings offensive, then 
tell
> me how I can continue to inform the folks who are interested in knowing 
more
> about Nisus.


Why don't you respond to them in private mail, like you did to me when I 
mentioned WordPerfect 2.0 a few weeks ago? But you can leave out the part 
where you implied that I had hidden reasons for having a prejudice against 
Paragon and/or Nisus and that I was using my dissatisfaction with your 
support for QUED/M as an "excuse" - for what, I'm still not sure.

I didn't mention any of this before since you responded in private mail 
but now that this thread is going on, I'd like to add my agreement that 
answering "Try Nisus" in response to questions about other products 
offends me, too, and would still be offensive even if you hadn't been such 
an obnoxious git to me in private mail.



David Gutierrez
drg@mdaali.cancer.utexas.edu

"Only fools are positive." - Moe Howard

awessels@ccwf.cc.utexas.edu (Allen Wessels) (11/30/90)

In article <15851@venera.isi.edu> jas@ISI.EDU (Jeff Sullivan) writes:

>And if the answer to the question is :
>
>You can't. 
>
>What have you done but waste net bandwidth without proposing a single
>useful alternative?

You've given a short response that the person who asked the original question
can reply to for a further clarification, one much shorter than the seemingly
canned blather that I've seen over and over again.  While I can kill later
messages, I can't anticipate that I'll see a Nisus ad (well, maybe I can) in
response to every query about Word.

Nisus doesn't do everything Word does, and I'd bet "Mr. Nisus" doesn't know
what-all Word can't do.  But he'll happily answer every single person who 
happens to have a question they couldn't find in the "FM" with the "try
Nisus" line.  LOTS OF DUPLICATION THERE, and I guarantee people are going
to continue to have problems with Word.

>Christ, you people are amazing.  If no one else is answering your
>posts at all, then you should be glad somebody is posting a solution,
>even if it isn't the one you want to hear.  If other people have

If nobody answers my question about the program I'm using, that is pretty
good indication that I may need another program, especially something so
commonly used as Word.

>posted solutions, use the 'n' key to move on to the next message (or
>does jOn slip by your office and wave a large truncheon in a
>threatening manner until you read his posts?).

Without a crystal ball, I'll have to read at least part of his post, and
I've already seen much of it before.  I suppose I could drop the guy in
my killfile, but he might have something to say of RELEVANCE.

mead@hamal.usc.edu (Dick Mead) (11/30/90)

			I think this horse is really dead now, folks.

 

clarson@ux.acs.umn.edu (Chaz Larson) (11/30/90)

In article <40398@ut-emx.uucp> awessels@ccwf.cc.utexas.edu (Allen Wessels) writes:
|I can't anticipate that I'll see a Nisus ad (well, maybe I can) in
|response to every query about Word.
|
|Without a crystal ball, I'll have to read at least part of his post, and
|I've already seen much of it before.  I suppose I could drop the guy in
|my killfile, but he might have something to say of RELEVANCE.

jOn has said that he will put "Try Nisus" in the subject line of all future 
such postings.  If you put that phrase in your KILL file, you will not see
any Nisus pitches, but will see his other postings.

Problem solved.

chaz


-- 
Someone please release me from this trance.
clarson@ux.acs.umn.edu                                       AOL:Crowbone

lriggins@blackbird.afit.af.mil (L. Maurice Riggins) (11/30/90)

At the great risk of creating many more flames, would someone e-mail me
the phone or email number for the free demo.  I got into this thread 
somewhere in the middle.

My two cents is this:  Yeah, I sometimes get tired of seeing the Nisus,
Prototyper(Smethers-Barnes) and occasionally Microphone II plugs.  But if
they help someone else who reads them, I can live with that... obviously
some of you can't.  Heck, I even find these articles interesting sometimes.

Live and let live...


-- 
Maurice      INTERNET:    lriggins@blackbird.afit.af.mil (129.92.1.2)

      Opinions expressed here do not reflect those of my employer nor
      constitute an official position of any U.S.Government agency.

frank@mnetor.UUCP (Frank Kolnick) (12/01/90)

In article <4098@network.ucsd.edu> jon@weber.ucsd.edu (jOn mAtOUsEk) writes:
) ...
)I am interested in finding out what other folks on the net think? My intention
)is to inform, not to offend. If you consider my postings offensive, then tell
)me how I can continue to inform the folks who are interested in knowing more
)about Nisus.
)
)-jOn
)
)--------------------------------------------------------------------------
)%%
)SoftwareEngineer: jOn mAtOUsEk;      Internet:  jon@weber.ucsd.edu
)%%                                   Bitnet:    jmatousek@ucsd
)Paragon Concepts, Inc.               AppleLink: D0405      
)990 Highland Drive, #312
)Solana Beach, Ca. 92075              Voice:     (619)481-1477
)USA                                  FAX:       (619)481-6154 
)==========================================================================

Since you asked :-)  
You're in a touchy position. I personally don't like "try xxx" responses
in response to my (many) "why is Word doing this to me?" questions.
With a substantial investment in existing documents and a rapidly
approaching deadline, the last thing I'm about to consider is running
out and buying a new word processor. (I tried Nisus, btw, and found
it less powerful over all than Word. Too bad, because I really wanted
to switch. However, I just got FrameMaker :-)
I don't consider your postings offensive, though. Not when they're in reply
to someone else, anyway. If I were in your position, I'd restrict my
opinions to questions about Nisus specifically or word processors in general.
IMHO.
-- 
Frank Kolnick,
Basis Computer Systems Inc.
UUCP: {allegra, linus}!utzoo!mnetor!frank

mmt@client2.DRETOR.UUCP (Martin Taylor) (12/01/90)

I, for one, am very glad for jOn and his postings, although he was not my
first introduction to Paragon and Nisus.  I wanted to do something with
Japanese, Chinese and Korean inserts in primarily English text, and
someone suggested I call Paragon.  So I did, and talked with Jim Bates.
He told me about the Korean version of Nisus, and suggested that it might
be possible to get a package deal for both English and Korean versions.
A little while later, he called back, transcontinental, and told me at
some length about other possible companies not affiliated with Paragon
that might be able to help with my problem, and meanwhile sent out a
demo disk of Nisus 2.11.  When that came, it came with a cash rebate
certificate for $50 if I bought Nisus at any price whatever.  I did
buy it, liking the demo.  When I sent in the rebate certificate, what
came back was not only $50, but Nisus 3.01 as well.

There were a few bugs in the graphics of Nisus 3.01, which I sent to jOn.
He also solicited suggestions for features that might make our work
easier.  Now he has sent an upgrade to 3.04, fixing the bugs and adding
some features.  I found a problem which seems to have been my fault, and
informed him; he immediately put a hold on distribution of the 3.04
upgrade until the source of the problem was found.

I think everyone at Paragon I have dealt with (not just the two mentioned)
has been highly professional and the complete opposite of salesman-pushy.
I can understand that some people might object to hearing from Paragon
about the virtues of Nisus every time someone asks a question about Word.
But they know better than anyone what Nisus will do, and though other
users might be in a position to say it, why should Paragon rely on them?
Yes, if there is a good solution in Word, then the questioner would rather
hear that, but in the meantime another possible solution has been
presented, and that has to be at least marginally good.
-- 
Martin Taylor (mmt@ben.dciem.dnd.ca ...!uunet!dciem!mmt) (416) 635-2048
There is no legal canon prohibiting the application of common sense
(Judge James Fontana, July 1990, on staying the prosecution of a case)

boris@world.std.com (Boris Levitin) (12/01/90)

clouds@ccwf.cc.utexas.edu (Kathy Strong) writes:
>If Joe User says "I need to do X in Word," then
>   If you know how to do it in Word, post
>   Else, email              ^^^^^^^  ^^^^
>         ^^^^^
>Else if Joe User says "Is there any way at all to do X?" then
>        If you know how to do X, post
>        Else, shut up.  :-)
>              ^^^^^^^
>P.S. My personal opinion? I'm kinda tired of seeing the Nisus plugs.

The effect of this would be serious restraint of progress.  There are too
many features out there chasing too few packages, and the one or two that
can do X are often at risk of being killed off by the status quo that
we'd only be encouraging if we did not discuss alternatives here to products
that people already own.  I, for one, do not intend to comply.  Constantly
seeking better ways to do things is what made this country great.

Remember, at first no-one wanted to hear about the Mac either.

Boris Levitin
----------------------------------------------------------------------------
WGBH Public Broadcasting, Boston                         boris@world.std.com
Audience & Marketing Research              wgbx!boris_levitin@athena.mit.edu
----------------------------------------------------------------------------
(The opinions expressed herein are my own and do not necessarily coincide 
with those of my employer or anyone else.  The WGBH tag is for ID only.)

boris@world.std.com (Boris Levitin) (12/01/90)

awessels@ccwf.cc.utexas.edu (Allen Wessels) writes:
>I personally don't care if Nisus is the best thing since sliced bread.  I don't
>expect posts with the subject "Word help needed" to be replied to with a Nisus
>pitch.  It is DAMNED annoying.  

Your annoyance is understandable if in fact what you want to do in Word can
be done (without spending all day).  But if it can't, I think it's quite
reasonable to point that out and suggest an alternative product that can do
whatever it is.

rcbamhl@rwb.urc.tue.nl (Marc Heijligers) (12/01/90)

I think the net is for everyone, so if someone (even if he works at Paragon),
thinks he knows about a solution, he is allowed to post it on the net. 

I don't think it is offensive to suggest another word processor. If people
having a PC, and ask how they should mix pictures, text, formulas, how they
can use multi-media programs etc. etc. you would also tell them to consider a
mac. Is this offesive too?

If one has certain demands, the solution will sometimes not be in his present
configuration, so I think everybody is free to post his or her solution then.

Marc Heijligers

Q8N@psuvm.psu.edu (Scott D. Camp) (12/02/90)

In article <4098@network.ucsd.edu>, jon@weber.ucsd.edu (Jon Matousek) says:
>
>
>I am interested in finding out what other folks on the net think? My intention
>is to inform, not to offend. If you consider my postings offensive, then tell
>me how I can continue to inform the folks who are interested in knowing more
>about Nisus.
>
>-jOn

I think many of the responses to Jon's question have been misguided as is Jon's
original question. Jon was responding to a post that questioned whether his
'advertising' was a violation of net etiquette.

The question becomes whether or not Jon's postings constitute advertising. It
is not whether or not they are useful to some (or even many) people. If we
assume that many of Jon's postings do constitute advertising, then they are
indeed in violation of the stated goals of the net (see below). Again, this is
true whether or not people find the postings useful. (As I have noted to Jon in
private e-mail, I do often find his postings useful.)

Let me quote part of a recent posting that appeared here at Penn State as part
of the guidelines for using CREN (or bitnet as it is better known). While I
realize that these rules only govern CREN members, I would assume that other
nets have similar rules. Let me also state that I do not necessarily agree with
these rules though I am bound to work within them as a user of CREN.

********** CREN POSTING STARTS ************

CREN Information Center               CREN NET_USE             October 3, 1990
Suite 600, 1112 Sixteenth Street, NW, Washington, DC 20036      (202) 872-4200


            Corporation for Research and Educational Networking

                        Acceptable Use Policy

     CREN networks are for the use of persons legitimately affiliated with
CREN Member or Affiliate organizations, to facilitate the exchange of
information consistent with the academic, educational and research purposes
of its members.  All individuals affiliated with CREN Member or Affiliate
organizations are responsible for seeing that their communities are aware
of these guidelines, and that the guidelines are followed, both in letter
and in spirit.

[stuff deleted]

         * Advertising is forbidden.  Discussion of a product's relative
           advantages and disadvantages by users of the product is
           encouraged.  Vendors may respond to questions about their
           products as long as the responses are not in the nature of
           advertising.

[stuff deleted]

********CREN POSTING ENDS*************

It would seem to me that Jon's responses to Word questions by pointing out
the merits of Nisus violates the rule included above. However, I'm certainly
not an expert on this topic and would welcome other comments. As I noted
earlier, the real question is whether or not Jon's posts constitute advertising
If they do then he is violating the use of CREN as his postings are
appearing here. (Again, I don't know the technicalities of usenet or how
posts on one net that are picked up by another are supposed to be governed,
etc.)

Anyway, maybe this will provide some food for thought on this much discussed
thread.

By the way, if anyone wants a copy of the full post on CREN, let me know.

Scott D. Camp   Q8N@PSUVM.PSU.EDU
The Pennsylvania State University
305 Oswald Tower
University Park, PA  16802
814-863-0121

clouds@ccwf.cc.utexas.edu (Kathy Strong) (12/03/90)

In article <1990Dec1.090922.29061@world.std.com> boris@world.std.com 
(Boris Levitin) writes:
>clouds@ccwf.cc.utexas.edu (Kathy Strong [that's me!]) writes:
>>If Joe User says "I need to do X in Word," then
>>   If you know how to do it in Word, post
>>   Else, email              ^^^^^^^  ^^^^
>>         ^^^^^
>>Else if Joe User says "Is there any way at all to do X?" then
>>        If you know how to do X, post
>>        Else, shut up.  :-)
>>              ^^^^^^^
>
>The effect of this would be serious restraint of progress.  There are too
>many features out there chasing too few packages, and the one or two that
>can do X are often at risk of being killed off by the status quo that
>we'd only be encouraging if we did not discuss alternatives here to products
>that people already own.  I, for one, do not intend to comply.  Constantly
>seeking better ways to do things is what made this country great.
>
>Remember, at first no-one wanted to hear about the Mac either.

Hmm, Boris... you make me sound like some sort of net.authoritarian.nazi 
or something. ("Ve haf VAYS of makink you comply!") My message WAS labeled 
"a suggestion" or "a compromise" or somesuch, and that smiley isn't 
there just for decoration. :-)

Your point about the Mac is well taken; however, I think you missed the
idea behind what I was saying, which is that, as many have pointed out,
USUALLY when someone says "how can I do mumble in Product X?" it's
because Product X is what he/she has to work with. I know that when
I've asked how to do something, say, in Windows, I'm not exactly thrilled
to hear that Desqview will solve all my problems. (I'm trying to be
diplomatic by using DOS products as examples--no flames, please!)

If you read the "else" to mean that everyone not strictly on-topic should
shut up, you could certainly infer that I'm trying to impede discussion--but 
that definitely ISN'T what I wanted to say. Rather, that bit was thrown
in as a reminder to folks who post things like "I heard that there
was a way you could do something like that with Sidekick, or was it
QEMM? Anyway, it was in a computer magazine about a year ago--hope
this helps!" :-)  I exaggerate, but you get the idea... Such postings
generate, at best, sarcastic responses, and at worst, long threads of
misinformation, attempts to correct the misinformation, flames on mis-
information in general, flames on people who followup to a question that's
been answered a dozen times already, and so on.

As a relative newcomer to the net myself (though an old hand at BBSing),
I try to err on the side of tolerance--see the thread on "dumb questions
by newcomers," for example, in which I said that the only "dumb" question
is the one that isn't asked.  (Inappropriate is another matter entirely...)
All I was trying to say is that, in cases where a SPECIFIC restriction to 
the question is given, it's courteous to observe that restriction in replying.

Yours for free speech, even in the Amiga groups,  ;-)

--Kathy


-- 
...........................................................................
:   Kathy Strong               :  "Try our Hubble-Rita: just one shot,     :
:  (Clouds moving slowly)      :   and everything's blurry"                :
:   clouds@ccwf.cc.utexas.edu  :                           --El Arroyo     :
:..........................................................................:

nevai@function.mps.ohio-state.edu (Paul Nevai) (12/06/90)

I'm trying not to take sides and I understand well the non-commercial nature of
our wonderful NET, but I bought NISUS and used NISUS and love NISUS and
received a great deal technical advice from the Paragon Guys exactly because
of the continued discussions going on the NET about NISUS. In addition,
I truly appreciate all the technical guys who are on the NET such as
Paragon, Blue Sky (Textures' wonderful author Barry Smith), MicroSoft,
SuperMac, and even Apple! I wish CE, Fifth Generation and some of my other
favorites followed suit too! 

Paul Nevai                            nevai@mps.ohio-state.edu (Internet)
Department of Mathematics             nevai@ohstpy (BITNET)
The Ohio State University             1-(614)-292-3317 (Office)
P.O. Box 3341                         1-(614)-292-5310 (Answering Machine)
Columbus, OH 43210-0341, USA          1-(614)-459-5615 (FAX)

anderson@lynx.cat.syr.edu (Joseph Anderson) (12/24/90)

anderson@cat.syr.edu Regarding that %$#@! Nisus Product.
	Please e-mail me this imfamous # too so I can  make the nexus to 
	the Nissus
	Narcissism and join the above glue factory.