abennett@athena.mit.edu (Andrew Bennett) (01/11/91)
I just got a Mac IIsi (replacing an old SE with 2 floppy drives. Yay!), and discovered something disconcerting with Works: When I was copying my files off of the old hard drive (an external HD20) and onto the new one inside the si, it kept hanging. I rebooted and tried smaller amounts, but still the hanging. Finally, I discovered it was Works desktop files that were causing the hanging! What's in these files that could kill an si? Or is it killing 6.0.7, and the si was just the unlucky victim in this case? Also, when running Works on the new machine, it: a) can't use desktops, even when they're opened from inside the program b) hangs when opening all but the smallest databases c) tries to print beyond the margins, causing letters on the edge to be truncated. Since the document had 1" margins, I know it's not a physical limitation of the Laserwriter (besides, it never did this before). What gives? -Drew -- Andrew Bennett abennett@mit.edu MIT Room 11-124H abennett%athena@mitvma.bitnet 77 Massachusetts Ave. Phone: (617) 253-7174 Cambridge, MA 02139 <Standard disclaimers apply> --
lriggins@blackbird.afit.af.mil (L. Maurice Riggins) (01/12/91)
In article <jhansen.663627223@convex.convex.com> jhansen@convex.com (James Hansen) writes: |In <1858@blackbird.afit.af.mil> lriggins@blackbird.afit.af.mil (L. Maurice Riggins) writes: | |>You need the new "si version" of Works. Call Microsoft Tech Support and |>they'll ship it to you. | |Could possibly pass along this phone number if you have it handy? It's on the card that you had left when you sent in your registration. "With your manual and product disks close at hand, call our Product Support Services staff at (206)882-8089." Note that it's YOUR nickel that will be ticking away while you're on hold for a rep. -- Maurice INTERNET: lriggins@blackbird.afit.af.mil (129.92.1.2) Opinions expressed here do not reflect those of my employer nor constitute an official position of any U.S.Government agency.
rkoble@blackbird.afit.af.mil (Roger D. Koble) (01/14/91)
There was a request for the phone number for Microsoft where you can request the newest version of Works. The toll-free number is 1-800-451-1261. Roger Koble The opinions expressed here are my own.
abennett@athena.mit.edu (Andrew Bennett) (01/15/91)
I've called and requested my update (Version 2.0d). When calling, you need a reference number located on the first page of the manual (back side of the page listing the publishing history). They said it'll take 5 to 7 days to ship. *MEANWHILE* I got another 4 Mb of memory. That cured the hanging problem, anyway. My data isn't hostage anymore! -Drew -- Andrew Bennett abennett@mit.edu MIT Room 11-124H abennett%athena@mitvma.bitnet 77 Massachusetts Ave. Phone: (617) 253-7174 Cambridge, MA 02139 <Standard disclaimers apply> --