[comp.sys.mac.apps] Software Good Guys

pas@unhd.unh.edu (Paul A. Sand) (02/27/91)

A brief but intense hurrah goes to Softview, Inc., makers of the
marvelous MacInTax program. (Yes, it's really good. I've used it for
the last three years, and will use it in the forseeable future.  Anyone
doing his or her own taxes involving any complexity whatever should
have it.  But that's not what I want to tell you about.)

For non-users:  Softview sends early buyers their first version of the
software, followed a few weeks later with an automatic upgrade to the
final version.

The upgrade came last week on two floppies. As I was installing the
first disk, my lovely 3-year-old exemption got hold of the second
disk.  Pulled back the shutter, said: "Daddy, what's this?!" Oh-oh.

Yes. The disk was unreadable. Ack. Stuck halfway through an upgrade.

I called Softview's number, explained what happened. I was prepared to
shell out a nominal disk replacement fee. But the nice lady--her name
was Heather--at the other end of the country said she would send me a
new disk tomorrow. Period.

Softview is nicer than they have to be. Good for them. I hope this
posting somehow gains them a little more business, to make up for the
extra expense of being generous to folks like me.
-- 
-- Paul A. Sand                | Disclaimer: The opinions expressed
-- University of New Hampshire | herein are my own. Duh.
-- uunet!unhd!pas              |      (Jim Showalter)
-- pas@unhd.unh.edu            |