[comp.sys.mac.apps] SUM HD Partition errors

pejacoby@mmm.serc.3m.com (Paul E. Jacoby) (05/09/91)

I have a user who is running SUM II 2.0, and using the SUM Partition
DA/INIT for a protected partition on their system.  The machine is a
IIcx with System 6.0.5 and MultiFinder 6.1.5.  Few INITs are in use:
  AT Driver (for PacerLink 5.0a)
  FastBack AutoStart 2.5
  Responder 1.1.1
  DeskPicture 1.0 (from ScreenGems set)
  Public Folder 1.0.1
  SUM Partition (of course)
  MS Mail 2.0

This morning upon starting up the machine and attempting to access the
SUM Partition, the following error was received (after enter the
password):

   "HDP control error has occured"

The dialog box had an "OK" button in it, which could not be clicked. The
machine proceeded to beep constantly, and had to be rebooted to gain
control.

The user had MacWrite II (1.0v1) set up as a startup application, and
had opened the SUM Partition DA within MacWrite.  I disabled MacWrite as
a startup app and rebooted again.

Accessing the SUM Parition DA from the Finder and entering the password,
I got the error

   "HDP Mount Error
    Bad Master Directory Block"

Trying again would either yield a system beep, or the dialog:

   "HDP Control Error
    Error:           "

And most times a system crash with an ID=10 error would follow shortly
after closing the Partition DA.

* None of these error messages are in the documentation. Has anyone seen
this before?  I'll be calling Symantec as soon as they are open; if I
can get a speedier response here, that will be great.

Thanks in advance, and please Email.

   Paul
-- 
| Paul E. Jacoby, 3M Company     |                                   |
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