robel2@mythos.ucs.indiana.edu (Allen Robel) (09/25/90)
Sorry for taking up bandwidth with this but I can't help myself. The day before yesterday i wrote cisco with a problem that required the new 8.1(19) ROMs that allowed running from ROM (2 of our routers were crashing from lack of memory). The very next morning the ROMs were sitting on my desk. Yesterday I wrote them to ask for a swap of an interface card that was not working (actually it never worked). Again, this morning the new card was sitting on my desk. These are just two examples. cisco has *consistently* been this prompt! In short, I'm awed to say the least. I know of no other company that can claim this level of service. Bravo! disclaimer: I don't own any cisco stock and am not connected with them at all except that I am a *very* satisfied customer. (Although I just might start buying stock, as they seem to be doing just about everything right!) Allen Robel robel2@mythos.ucs.indiana.edu University Computing Services ROBELR@IUJADE.BITNET Network Research & Planning voice: (812)855-7171 Indiana University FAX: (812)855-8299