roberth@microsoft.UUCP (Robert HESS) (08/21/90)
Subj: Press Release 90-08-06 11:06:16 EDT
From: VCooper
FOR IMMEDIATE RELEASE
August 1, 1990
Contacts-
Vince M. Cooper Bob Leonard
7901 Baymeadows Circle East #517 8837B Goodbys Executive Drive
Jacksonville, FL 32256 Jacksonville, FL 32217
(904)731-7181
TML Systems Announces Publishing Shift
TML Apple IIGS Products To Have New Publisher
Jacksonville, Florida: TML Systems, Inc. and Complete Technology, Inc.
announced today that effective July 1st, 1990 a new company, Complete
Technology, Inc., owned by former TML Apple IIGS Products Manager, Vince
Cooper, will acquire the world wide rights to maintain, support and
publish TML Basic, TML Pascal II, and TML Source Code Library II from
TML Systems, Inc. Complete Technology will rename the products Complete
Pascal,Complete Basic,and Complete Source Code Library - Pascal.
"We felt it was our obligation to our Apple IIGS customers to make sure
that a high level of support and attention be continued for TML Basic
and TML Pascal II as our company focuses development efforts towards new
and innovative products," said Bob Leonard, Vice President of Marketing
for TML Systems, Inc. Vince Cooper worked with technical support for
the products during his tenure at TML Systems, and we're sure the level
of support and maintenance will grow considerably with Complete
Technology in the drivers seat.
Representatives of Complete Technology stated they would soon be mailing
information to all of TML's former clients containing details about
technical support and future plans for the products.
TML Pascal II and TML Basic are the leading language products available
for the Apple IIGS, we believe more units are currently used in schools
and educational settings than any other Apple IIGS native development
software. We are pleased that we now have the opportunity to work with
the products to make them of even more use to Apple IIGS programmers, as
well as to support the large base of already installed TML Systems'
customers," said Mr. Cooper. Complete Technology and TML Systems
believe this new agreement will help better meet the needs of their
customers.
The publishing shift is already in effect. Interested parties may
contact Complete Technology, Inc. at 904/731-7181 from 10:00 A.M. to
5:00 P.M. daily. Technical support mail may be sent to Complete
Technology, Inc. 5411 Ortega Blvd. Suite 7, Jacksonville, FL 32210.roberth@microsoft.UUCP (Robert HESS) (08/21/90)
Subj: Letter to TML Customers 90-08-06 11:08:59 EDT From: VCooper Dear TML Pascal or TML Basic owner: We'd like to introduce ourselves; we're Complete Technology, Inc. We're a new company dedicated to the Apple IIGS and to serving the needs of its development community! We'd like to let you know that we have acquired the full rights to publish, maintain and support TML Pascal II and TML Basic! We're continuing the tradition TML Systems has started by offering you Complete Pascal and Complete Basic. Complete Pascal is available now, directly from Complete Technology, Inc. Complete Basic will be available in the not too distant future. TML Systems will continue to offer TML Basic to those who wish to obtain it until a product release announcement about Complete Basic is made by Complete Technology, Inc. Information is included in the packet about a technical support program that we have put in place for owners of TML Pascal and TML Basic. We're a new company and it was impossible for us to absorb the technical support needs of several thousand product owners without this program. Only members of the support program will be eligible to receive products upgrades and updates from Complete Technology. We've also included a limited time offer for Pascal owners of a free software update with membership in the support program. We are fully aware that users with technical support or product problems have been left hanging in the past. This is one of the reasons that Complete Technology was formed, to make sure that these problems do not persist in the future. We are dedicated to providing a high level of service to our customers and to taking the functionality of our products to new levels. Our plans are to first update the Pascal product to fix bugs that have been reported by some users as well as to add some features to the resource editor. This should be completed sometime shortly. A new linker is also in the works for Pascal that will allow programmers to use modules created using outside sources such as an assembler or another language compiler. We'll have this work completed by late this year if enough interest is shown by owners of the former TML products. It's a real pleasure for us to be able to offer you Complete Pascal and Complete Basic, as well as for us to now support and update the owners of TML Systems' fine Apple IIGS compilers. We look forward to a long and rewarding relationship with TML Systems' former clients. Sincerely, Vince M. Cooper President, Complete Technology, Inc.
roberth@microsoft.UUCP (Robert HESS) (08/21/90)
Subj: Support and updates 90-08-06 11:12:35 EDT From: VCooper News About Technical Support For Owners of TML Pascal and TML Basic ------------------------------------------------------------------------ Complete Technology, Inc. is pleased to announce a support program for owners of TML Basic, TML Pascal, and TML Pascal II products. Complete Technology recently obtained the publishing rights to the former TML Basic and TML Pascal software products from TML Systems, Inc. Complete Technology now publishes the Complete Pascal and the Complete Basic language systems for the Apple IIGS. Product update notices are mailed to all members of the support program and member product owners may obtain direct phone support from Complete Technology during the hours of 9:00 A.M. to 5:30 P.M. Eastern Standard/Daylight Time. A subscription to our quarterly newsletter is included in the package. Pascal owners will receive a copy of Complete Pascal 1.0 which corrects some editor bugs found in TML Pascal II, in addition to a coupon for a free copy of Complete Pascal 1.1, which is due out later this year. Pascal 1.1 is an update that fixes minor problems that have been noted in TML Pascal II as well as adding a few enhancements. The update work is underway now and we expect to have it completed in the next few weeks. Complete's newsletter contains bug reports and work arounds, programming tips, and news about third party products designed to work with Complete Technology's development language systems. Example source code dealing with our most frequently asked technical support questions is also printed. We also include templates used with various 3rd party products in the newsletter when they are submitted by users. Complete Technology supports all product owners by mail, and by using two national online network services, GEnie and America Online. All support questions should be accompanied by the source code, disk or file based, that generated the question. Any resource files needed for compilation should also be included on the disk or in the file. If you're sending files online, please compress them with Shrinkit before mailing it to us here at Complete Technology. This is the only method of technical support available to customers who choose not to take advantage of the support program. Our online addresses are "COOPER.V" on GEnie and "VCOOPER" on America Online. Our mailing address is 5411 Ortega Blvd. Suite 7, Jacksonville Florida. The zip code is 32210. Application to the technical support program for owners of TML Basic and TML Pascal may be made with Complete Technology by filling out the order blank included with this information package, or by calling Complete Technology directly at 904/731-7181 during normal business hours. Cost of the program and free Pascal update is $29.95 for individual owners, $59.95 for Lab Pack owners and $79.95 for owners of the network version of the software. Cost of the support program for TML Basic customers is $19.95.