jerryn@pro-europa.cts.com (Jerry Norris) (03/30/90)
Meanwhile, I'm trying to find something out about America Online. I supposedly have an account with them (I've got the software), but I don't have my old program which had all the information I needed on it; so I can't log on to find out if my account is still valid (though they keep on sending me literature each month). I can't even find a phone number in the literature to call them and find out such information as my password, etc. So what the question is; is whether there _is_ a number I can call, or if I'm going to have to write to them. Also, are they available via BITNET/Pro_line? Thanks for the info. ____________________________________________________________________________ jerryn@pro-europa.cts.com | "What do we do now?" crash!pro-europa!jerryn | "I don't know, I'm making this GEnie: Vermithrax | up as I go along!" ___________________________________________________________________________
aj0@sage.cc.purdue.edu (Eric Mulholland) (03/30/90)
In article <2004@crash.cts.com> jerryn@pro-europa.cts.com (Jerry Norris) writes: >have an account with them (I've got the software), but I don't have my old >program which had all the information I needed on it; so I can't log on to >find out if my account is still valid. I can't even find a phone number in >the literature to call them and find out such information as my password. From the way the software works, you will need a fresh copy of the software disk before you'll be able to log in again. Hopefully you made a copy of the disk when you got it and were using the copy. If you don't have a fresh orginal, you will have to wait while another one is mailed to you. The software will give you customer service's number whenever it has problems. The easiest way to get it is to turn off your modem and try loggin on; it's bond to fail! Then a screen pops up giving the number. -- ____ Y_,_|[]| Eric Mulholland {|_|_|__| aj0@sage.cc.purdue.edu //oo--OO ...!pur-ee!sage.cc!aj0
dowling@dtoa1.dt.navy.mil (Dowling) (08/31/90)
I'm considering signing up with America OnLine. Could someone kindly provide me with a phone number or address where they can be contacted? Also, any additional information such as fees, sign-up procedure, and relative value of the service provided would be greatly appreciated. ------------------------- John Dowling dowling@dtoa1.dt.navy.mil