diz@pro-gsplus.cts.com (Steven Disbrow) (09/25/90)
Michael Quinn wrote: > GS+ is great! To which Dave Harvey responded: >It is if you can manage to get a copy! They're still having problems with > their delivery system that they have to straighten out. I've talked to a > number of subscribers who've had less than satisfactory experience with their > subscriptions. They still have to get that part of their act together and > find an alternate means of delivering copies to subscribers. > > proline: pro-novapple!daveharv | > uucp: crash!pnet01!pro-novapple!daveharv | Pro-novapple BBS > arpa: crash!pnet01!pro-novapple!daveharv@nosc.mil | 300/1200/2400/9600 Baud > Internet: daveharv@pro-novapple.cts.com | 703-671-0416 > | > Northern Virginia Apple Users Group | ------------------------------------------------------------------------------ We use the United States Postal Service to deliver copies of GS+ to subscribers. At this point, about 10 subscribers (that I know about) have not yet received their copies of the last issue of GS+. I sent these out on 8/13/90. I have checked all of the addresses of the folks that have contacted me, and, in each case, we had the correct address and actually sent them a magazine. I have had the Post Office put a trace on one subscribers magazine but have not yet heard anything back. If anyone has any additional suggestions as to what extra steps I could have taken, I would be VERY glad to hear them! If these magazines do not show up at these subscribers doors by the time they get the next magazine, we will send a free replacement. Why wait so long? In past cases, where we sent a replacement out immediately, the original magazine showed up soon thereafter. Usually the next day :) Murphys law works overtime for the Postal Service. As for finding an 'Alternate' way of getting magazines to subscribers... I would love to use FedEx or UPS, but, they don't offer bulk rates (that I know of) and they don't deliver to POBoxes (which many of our subscribers have.) I am looking into First Class Bulk mail, which I think may solve most of these problems, but, at this point have not made any definite plans to switch. If ANYBODY has ANY problems with their GS+ subscription, I want to know about it, and I want to make it right! (please send replys to my proline address as my newsgroup connection has been down for several months now. Thanks to Michael Quinn for forwarding Daves message to me so that I could respond!) Diz -My- Name: Steven W. Disbrow - Publisher of GS+ Magazine | Send Me Your Address: POB 15366, Chattanooga, TN 37415 (U.S.A.)________| Address & I'll Voice: (615) 870-4960 |ProLine: diz@pro-gsplus |<-other | Send You A Sample BBS: (615) 875-4607 |America Online: Obnoxio |<-stuff | Of GS+ Magazine!