[comp.sys.apple2] New AE Policy for Apple II

bsherman@MTHVAX.CS.MIAMI.EDU (Bob Sherman) (03/11/91)

 I found the following on a local bbs, it was copied from Genie, and thought
 it of interest to the net..

 Please excuse the poor formatting, but I could not get the upload
 to format properly...


 Brd: General Board Msg: 47 of 50From: Bob Mcconnell (#8)  To: AllSubj: AE's New
 PolicyDate: Sunday March 10, 1991 at  9:48:00 Am ------------Category 5,  Topic
 2Message 2         Tue Mar 05, 1991A2.DEAN [Mountain Jam]       at 16:38 EST My
 girl friend is an Applied Engineering dealer.  Yesterday she got a dealer news 
sheet from Applied Engineering.  The contents of the note are not labeled as con
fidential and in fact what it announced has already taken place. What it says is
 that effective March 1, new product warranties on _all_ Apple II products from 
Applied Engineering will be dropped to one year. Macintosh product warranties wi
ll _not_ be affected by this change. They've also announced a new special techni
cal support line for Apple II questions.  The regular tech support number will n
o longer be available for Apple II questions.  Instead, to get support for your 
Apple II products through AE, you'll have to dial a special 900 number.  The cha
rge for this 900 number will be $1.50 per minute. No mention of 900 numbers for 
Mac or Amiga users was mentioned. We (my girl friend and I, that is) called them
 to confirm what this said, and the guy we talked to there said this was all tru
e as written. I'll keep my comments on this to myself, but I thought people woul
d like to know. ----------------------------------------------------------------
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   bsherman@mthvax.cs.miami.edu |                         | MCI MAIL:BSHERMAN