[bit.listserv.info-gcg] The lost users

YABLONSKY@BIOVAX.BITNET (Michael D Yablonsky Dept of Molecular Karma at the Waksman (02/07/90)

Hi everyone!!!

I am not about to resummarize the marvellous postings of Stephen C.,
Lisa C., Michael G., U.D.O. etc...but I will toss my pennys into
the discussion.  I learned GCG back on version 4.something while I was
doing my thesis. Had it not been for someone who really had the
interest to learn the program (I know you're reading this Keith) I would
never have taken it on myself. Luckily I had someone within earshot to
bounce the constant flow of questions off of.  It turned out that
outside the systems personal we became the only two people we knew
who could use the program. The reasons for this were 1) We liked DOS
and therefore could deal with DCL 2) WE HAD TO.  The point here
is that nobody is going to subject themselves to learning GCG unless
they are able to and they have to.  Most of you seem to be sysops who are
responsible for maintaining an envionment for researchers like me. It
shouldn't be a problem for you to learn the program, besides...SOMEONE
at each site has to.

Over the years I have used the program less and less as it becomes
larger and more formidable. As new programs are added I just don't
have the time to learn them. I have slid from local GCG guru to
better than average user because I just don't have the time to keep
up with it all. Add to that a switch from IBM to a Mac 030 as my
main machine and you get someone who is willing to wait for the
mac applications to catch up.

A solution???? You expect too much!!! I look at this conflict and
believe that computer aided sequence manipulation and analysis has
become a discipline as much as virology or immunology. You use
GCG and Clustal as I use enzymes and gels. What was once a program
for entering and organizing sequence data has become a tool of the
theoretician as well. So what are you going to do??? Loose the day
to day sequencer and keep the hard core sequence analyzers??? These
are rarely the same person, at least not for long.

I have a suggestion for you to think about. I have seen some nice
shells written for the GCG package. Why aren't they incorporated
into the package??? Are these taboo??? I would suggest an effort to
develop the user interface (perhaps through a shell) to encourage the
beginning user. Meet the user half way. Keep your ability to modfiy
the package and therefore the advantages of that flexibility but do
something for the user. As users get more involved they may dig into
the help or manuals. Users with experience will find their way
somehow. What you have to do is get them the experience to reach
that point.

Just some thoughts from an ex-GCGuru....

Mike Yablonsky

Yablonsky@mbcl.rutgers.edu

"Batch Job??? Batch Job??? Like I have time to wait for my data???"

STONE@YALEMED.BITNET (02/07/90)

Mike Yablonsky writes:
>I have a suggestion for you to think about. I have seen some nice
>shells written for the GCG package. Why aren't they incorporated
>into the package??? Are these taboo??? I would suggest an effort to
>develop the user interface (perhaps through a shell) to encourage the
>beginning user. Meet the user half way. Keep your ability to modfiy
>the package and therefore the advantages of that flexibility but do
>something for the user. As users get more involved they may dig into
>the help or manuals. Users with experience will find their way
>somehow. What you have to do is get them the experience to reach
>that point.

Hear - Hear ....
GCG must do something to accomadate the novice or occasional user. The
Information for New Users section in the manual is a start, but what would be
more helpful is a version of the program manual for the novice. GCG should
include plain english explanations of all questions and command line switchs
for all of it's programs. These explanations should tell the user what the
answers mean to the problem at hand. Lisa Caballero recently explaned the
meaning of the, "Integrate how many adjacent diagonals?" question in GELOVERLAP
and WORDSEARCH. Her explanation was accurate and extremely usefull. Since, even
the newest user could understand the important role of the answer to the
stringency of search. Explanations such as Lisa's should be incorporated into
a GCG manual. Maybe there should be a new Tutorial Manual...
____________________________________________________________________________
Lynna Stone-Infeld, User Support Specialist
STONE@YALEMED.BITNET
Biomedical Computing Unit, Yale Univ., Sch. of Med., New Haven, CT, 06510
My opinions are my own!