[bit.listserv.disarm-l] Cognitive Dissonance - Correct Definition

ORWELL@TRIUMFRG.BITNET (02/06/90)

> Dave Cunningham's definition of cognitive dissonance:
>The definition can get long winded, especially when people start giving
>examples of types, or start sketching it out as set theory, but essentially
>it means believing something is both True and False at the same time.

This is incorrect. A "state of cognitive dissonance" occurs when
becomes aware (on whatever level) that some aspect of one's internal
mental model of the world (beliefs, emotions) conflicts with external
evidence.   "The world" includes (and, in fact, is often most
prominent) the model of oneself.  Cognitive dissonance, of itself,
implies no value judgement of intellectual integrity.

[Footnote: It seems that one trait of creative scientists (and perhaps
of creative individuals in general) is that they can tolerate or even
embrace cognitive dissonance on a more intense and extended level than
others --- i.e. knowing that their current theoretical constructs are
inadequate without embracing ad hoc explanations. (There is a famous
quote by Einstein about the years of painful groping in the dark
during his creation of general relativity.) ]

The hypothesis (amply borne out by observation) is that human beings find
cognitive dissonance painful and actively take steps to reduce it.
"Cognitive dissonance mechanisms" refer to how this reduction of the
tension between the internal mental model and external evidence is
achieved.  The most straightforward is that one realizes that one's
internal model was previously in error in some respect, and one revises
it accordingly. This obviously happens all the time, else we could learn
nothing new.   (E.g. non-pathological individuals do not try to
sustain a previous belief in how often the subway trains run when they
are confronted with new evidence.)

The more interesting mechanisms are when one "protects" the existing
mental model in the face of contradictory evidence -- generally when
it involves some core beliefs.   Probably the sharpest and clearest
"public" cases are those of religious beliefs (true believers in the
"paranormal" provide more good examples).  E.g. I think it
was the Jehovah's Witnesses who predicted **definitively** the end of
the world during the first world war (this story, if I remember
correctly is told in Martin Gardner's "Fads and Fallacies in the Name
of Science").  When this didn't happen, what did the JW's do -- desert
their faith en masse?  No, they claimed (if IRC) that they world HAD
ended, in some kind of "metaphysical sense", but people just hadn't
noticed!  The point being that they couldn't just shrug off the
failure of the prediction.  Apparently there is a whole book written
by a psychologist devoted to the study of how people belonging to
"modern" religious cults deal with the failure of "definitive
predictions" -- generally, I guess, by the leader or leaders of the
cult -- end of the world stuff.   Most of the believers do not thereby
reject the cult (some do).

On a personal level, let us say one has just unjustly treated someone
like shit, and one's internal model is that one is, after all, a
pretty good person.  There are 3 scenarios:
a)  Realize you have done wrong, apologize and attempt to make it
right.

b)  Take no corrective action, stew over it, and decide that one is,
after all, not such a good person.

c)  Take no corrective action, stew over it, and decide that the
person you just treated like shit was in fact shit richly deserving
your treatment, and that it wasn't your fault at all.  ("It is human
nature to hate those whom we have wronged".)

Cognitive dissonance theory predicts that one must do **something**,
and, for most people, c) is much preferred over b).


        Ron Balden