JDS@ECSVAX.BITNET (Jane D. Smith) (02/01/90)
For the past couple of years, I have paid $40 per laser cartridge refill, using the services of DuraLine, a printer ribbon and cartridge supplier/ manufacturer here in NC. They disassemble and thoroughly clean critical parts of the cartridge and re-felt the wand, then refill with high quality toner. They run a test print pattern when they receive the cartridge, and more tests after it is refilled. The customer receives the before-refill print sample and the last after-refill sample. The quality of print and average number of printed pages per cartridge I see from these refilled cartridges is indistinguishable from that of new cartridges. The cartridges can be refilled 3-4 times each (after that worn parts affect the quality). Other 'recharging' services only replace the toner, some by punching a hole in the top of the cartridge & shooting in new toner. While I haven't witnessed firsthand the poor quality reported by my predecessor who used this service, the results were unacceptable enough to prevent this organization from using refilled cartridges until we discovered DuraLine at a local computer trade show. One campus I know of in the University of North Carolina system refills their own cartridges in the student labs for a cost they estimate to be $11 per cartridge. They've devised a portable refilling kit which they take to the labs so they can refill the cartridges on-site. They claim the print is acceptable; I have not seen the results. The only problem I've had with my refills was toner leakage from two of them. The toner seemed to be sifting out slowly, which made increasingly larger black spots on the paper and a mess inside the printer. The vendor replaced these two at no charge, explaining that toner is electrically 'charged,' and occasionally he sees poorly charged lots of toner, which leak from the cartridges. In summary, recharged cartridges can be perfectly acceptable at half the cost of new. Ask the service to describe exactly how they accomplish the 'recharge,' and ask for print samples and customer references. The vendor I use did all of this without my asking, and at the trade show displayed a disassembled cartridge and thoroughly explained the function of the parts and the recharge process (you may want to review the technical details independently for verification - DTP books or magazines offer such information). - Jane Smith, UNC Educational Computing Service E-mail: BITNET: jds@ecsvax Internet: jds@uncecs.edu
ANSC6@UMDC.BITNET (02/01/90)
We've had some experience with using recharged cartridges in our department at Maryland, and we've had some problems with output quality, especially if you are using the Apple Laserwriter with graphics alone or in a PageMaker publicati on. Also, our secretary does a mixture of draft and final proof copy, and the recharged wasn't as good as desired for final proof. If you can have one printer for draft and another for final proof, then they should work fine. Mark Varner
andreap@MS.UKY.EDU (02/09/90)
I was told by a HP service rep that they would not service the HP printer on our service contract if we used recharged toner cartridges. You might want to check this out before using one. Just a thought..... Andrea (andrea.peach@ukwang.uky.edu BITNET)